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Customer Reviews for KOHLER Corbelle Comfort Height Revolution 360° 12 in. Rough-In 2-Piece 1.28 GPF Single Flush Elongated Toilet in White

Internet #304751996

Model #K-3814-0

  • Toilet seat sold separately
  • Revolution 36™ swirl flushing system powered by AquaPiston®
  • Comfort Height offers chair-height seating (about 2 in. taller)

Customer Reviews

  • 4.1
    out of 138 reviews
  • 59% recommend this product
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Showing 1-30 of 138 reviews
Works efficiently. Love the sandbar color. Love the...
Works efficiently. Love the sandbar color. Love the comfort height. Like how the bottom is formed. Looks very nice in the bathroom.
by
  • Verified Purchase
Looks nice but...don't buy yet
Love the look of this toilet and the 360 revolution flush and the flat sides for cleaning. (I have another model with the 360 flush and LOVE it) But this style has design flaws with handle on the side, flushing mechanism gets hitched occasionally and the chain gets tangled on itself at the top so that it will not close and the water continuously runs until you open it and adjust it. I put this toilet in my office and now the top is cracked because of clients always taking lid off to fix the water running. Plus it came with the original handle missing. I would wait to buy until they fix the design flaw
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Response from Kohler Customer Service Mar 26, 2022
Hello Kat81300, this is Kassi with Kohler Co. I am sorry for the issues you encountered with your Corbelle toilet. As the manufacturer, we are very interested in supplying our customers with a quality product that delivers beyond expectations. I am sorry this was not your experience. Please contact our customer service at 1-800-456-4537 M-F from 8AM-5PM CST so we may gather more information and work together towards a resolution. We look forward to hearing from you! – Kassi D., Kohler Customer Service
    a bit tricky to put together. Toilet seat is sold...
    a bit tricky to put together. Toilet seat is sold separately !!??. Over all it is fine.
    by
    • Verified Purchase
    2 found this review helpful
    Ordering on line sucks
    We first tried to order our toilet in the store . The guy said do it on line. So we did do it on line and it said it was going to be at the store the next week. We get to the store someone said your order got canceled. So we went home and ordered it again but on the phone and talked to a real person who took our order. We go a confirmation number and a pickup date on our email. After a month of waiting finally got our order one week the seat of the toilet and then the next week the toilet. I know this is a bad year for orders we all need to wait longer and do our best. So its no one Fault so please take your time and see where the pieces go like a puzzle. Who is doing what and what is happening here. Thanks for listening
    by
    • Verified Purchase
    2 found this review helpful
    by
    • Verified Purchase
    Really nice quality. Perfect flush, easy east install...
    Really nice quality. Perfect flush, easy east install
    by
    • Verified Purchase
    Glad We Chose This Version
    Very pleased with our purchase of this Corbelle toilet of which we bought three to replace all the toilets in our home. The lines are sleek and the skirt around the bottom is very easy to clean. The toilet bowl is simple to clean as well and has a powerful low water flush.
    by
    • Verified Purchase
    I'm 6ft tall and this is too high. Not very...
    I'm 6ft tall and this is too high. Not very comfortable. My wife refuses to use it.
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    Response from Kohler Product ExpertFeb 3, 2022
    JOSEPH, my name is Jessica with Kohler Customer Service. I am sorry to hear you are not satisfied with your Corbelle toilet. K-3814 is a comfort height toilet which measures 16-1/2" from the floor to the top of the bowl without the seat on. If a standard toilet is more suitable for you, the following link is to our current options: https://bit.ly/2ZVspwe. If we may further assist you in any way, please contact our Customer Service team at KohlerCustServ@kohler.com. We are here to help. - Jessica P. Kohler Customer Service.
      1 found this review helpful
      Rating provided by a verified purchaser...
      Rating provided by a verified purchaser
      by
        Great toilet. So easy to clean!...
        Great toilet. So easy to clean!
        by
          1 found this review helpful
          Kohler bad
          When received inspected, big chunks porcelain in trapway, sealed in the glaze. Kohler = bad quality control. Returned it. Reordered. 2nd came, poop stains, & blue stains plumbers use to test cracks or leaks. Home Depot manager agreed. Returned. Gave up! Bought cheap Kohler Highline Arc toilet, didn't flush, had to get new generic parts and fix it. Buy Toto instead.
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          Response from Kohler Product ExpertDec 9, 2021
          Hi Kathleen, this is Sarah with Kohler Co. I am very sorry to read that your first toilet arrived with a flaw in the trapway and second appeared to be in used condition. This is nothing you should expect when you select the quality of Kohler. We would like to connect with you directly to assist with your Highline Arc toilet which isn't performing the way it should be. Please email us at KohlerCustServ@kohler.com. We look forward to helping you soon. -Sarah S. Kohler Customer Service
            1 found this review helpful
            Easy flush saves water
            Yes I like my new toilet. It is easy to sit on and flush. Great job
            by
            • Verified Purchase
            • Recommended
            by
              1 found this review helpful
              Easy installation and dependable operation....
              Easy installation and dependable operation.
              by
                The manufacturing quality of this toilet was so poor that...
                The manufacturing quality of this toilet was so poor that I returned it as soon as I got it out of the box. Debris was glazed into the trap between the tank and the toilet bowl that should have caused this toilet to be rejected by quality control. Kohler has gone down hill.
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                Response from Kohler Product ExpertOct 15, 2021
                ERIC, my name is Jessica with Kohler Customer Service. I am sorry to hear of your disappointment with the Corbelle toilet. As the manufacturer, we are very interested in supplying our customers with a quality product that delivers beyond expectations. I am sorry this was not your experience. We would have loved a chance to troubleshoot and assist with the warranty. If we may further assist you in any way, please email our Customer Service team at KohlerCustServ@kohler.com. We are here to help. - Jessica P. Kohler Customer Service.
                  2 found this review helpful
                  Great Toilet!
                  I put this in my bathroom remodel and my wife and I absolutely love the non-stick bowl and skirting! What a dream to clean! We sold our home and recently bought another and it has 2 Toto's that we are going to replace with the Corbelle. Just a great toilet!
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                    • Recommended
                    We ordered this model toilet twice. Both times they came...
                    We ordered this model toilet twice. Both times they came with manufacturer defects which would not allow the tank to seat properly on the base. We ended up buying a different model kohler toilet which had no installation issues. I'd steer clear of this model.
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                    Response from Kohler Product ExpertSep 23, 2021
                    LORI, my name is Jessica with Kohler Customer Service. I am sorry to hear your Corbelle tanks were received with defects. This is nothing you should expect when you choose Kohler. As the manufacturer, we are very interested in supplying our customers with a quality product that delivers beyond expectations. I am sorry this was not your experience. If we may further assist in any way, please email KohlerCustServ@Kohler.com. We are here to help. - Jessica P. Kohler Customer Service.
                      1 found this review helpful
                      Great product, poor instructions
                      Fitting the 2 piece unit together was a problem. The individual rubber grommets/seals would not stay in place long enough to tighten the screws. The seal process needs to be improved. The instructions were weak, and nowhere were we informed we needed to buy a wax ring or suitable substitute. The website made it very clear to buy a new supply line and a new seat. But nothing on the the wax ring/rubber seal. NADA. Unacceptable for selling to a dyi first-timer.
                      by
                      • Verified Purchase
                      So glad I purchased this Kohler toilet!
                      Without a doubt this Kohler toilet with it's great features is the finest toilet I have ever purchased. I highly recommend it! Also Kohler has fantastic Customer Service Representatives!
                      by
                      • Verified Purchase
                      • Recommended
                      All 4 toilets continuously run, 1 leaks sewage gas
                      Our contractor installed 4 Of these toilets (by a licensed professional contractor) 1 of them leaks sewage gas and needs to be replaced and all of them run continuously (you have to constantly open the too of the toilet to readjust it to stop it from running). Poor design.
                      by
                      Response from Customer Service Jul 28, 2021
                      Hi my name is Meli with Kohler Co. I'm sorry to hear your toilets are running. This is most likely caused by debris that has gone through your water line and has gotten stuck in the fill valve. It can happen after a new toilet is installed or the water is shut off to the toilet for an extended period of time. It can also occur if there is any sediment that has gone through the water line. I would suggest flushing out the fill valve as this will most likely eliminate this problem. To view an instructional video explaining how this can be done, please follow this link: https://youtu.be/oD0HETCc-OQ. I would also recommend replacing the wax ring on the toilet that emitting a gassy odor as this would indicate that there is not a proper seal between the toilet bowl and outlet. Please contact us at 800-456-4537 (m-F 8AM-5PM CST) if you have any additional concerns. -Meli V., KOHLER Customer Service
                        Great toilet, but takes 3 times as long to install....
                        Great toilet, but takes 3 times as long to install. Ignoring installation, I would give it 5 stars
                        by
                        • Verified Purchase
                        Like the fact that it doesn't have the curves that...
                        Like the fact that it doesn't have the curves that can cause problems with cleaning after male use. Plumber said that the way it was built and situated not likely to become loose. Simple and easy flush with less use of water.
                        by
                        • Verified Purchase
                        Best Toilet Ever!
                        This toilet is awesome! Easy DYI installation. The flush clears everything, every time. Quiet and efficient. The surface is so slick nothing has stuck to it so far! Teamed it with a bidet seat and never going back to paper! The skirted design means no grungy crevices to clean and no more johnny bolts to remove.
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                          • Recommended
                          Rating provided by a verified purchaser...
                          Rating provided by a verified purchaser
                          by
                          • Verified Purchase
                          - It came with the 12" offset flange, and the...
                          - It came with the 12" offset flange, and the 14" offset flange was in a separate box. - Required adding two extra holes in the floor, so needed a tile drill bit. - Didn't include a wax ring or flange bolts. No big deal. - Fit the 14" offset bathroom in my old 1925 era home perfectly. - It looks and flushes great.
                          by
                          • Verified Purchase
                          Rating provided by a verified purchaser...
                          Rating provided by a verified purchaser
                          by
                          • Verified Purchase
                          by
                          • Verified Purchase
                          • Recommended
                          The product arrived as committed and was exactly what we...
                          The product arrived as committed and was exactly what we were looking for.
                          by
                          • Verified Purchase
                          We’ve only had it installed a month but so far...
                          We’ve only had it installed a month but so far we love it! It wasn’t difficult to install. Love its sleek design and the bowl is so easy to clean. The forward motion flushing handle took a bit to get used to but overall we like it and it’s a quality product! I’d recommend it!
                          by
                          • Verified Purchase
                          Caution!!! It is a Beauuuuuutiful toilet. I loved everything about...
                          Caution!!! It is a Beauuuuuutiful toilet. I loved everything about it, BUT because of where my water/knobs came out of the wall, this toilet Was not fed! My toilet before it was a different shape in the back with more space so this more rectangular shape would not fit.So make sure to measure
                          by
                          • Verified Purchase
                          Showing 1-30 of 138 reviews

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