Customer Reviews for KOHLER Corbelle 12 in. Rough In 2-Piece 1.28 GPF Single Flush Elongated Toilet in White Seat Not Included
- Toilet seat sold separately
- Revolution 36™ swirl flushing system powered by AquaPiston®
- Comfort Height offers chair-height seating (about 2 in. taller)
Customer Reviews
Apr 23, 2021
don't order a 14-inch rough-in toilet.
I purchased a 14-inch rough-in toilet because a 12-inch rough-in toilet would be too far from the back wall. The toilet came and a 14-inch rough-in adaptor also came in a seprate box. I hired a plumber to install the toilet. He installed the 14-inch rough-in adaptor and put the toilet bowl on top. the toilet installation holes did not line up with the clamps for the 14-inch rough-in. The bowl still lines up with the 12-inch rough-in adaptor kit. Not happy with Hohler and after spending extra money for a 14-inch rough-in toilet and to be sent a regular toilet was very disappointing.
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Response from CSApr 26, 2021
Hi nnirad, this is Sarah with Kohler Co. I'm very sorry to hear your 14" rough-in adapter kit isn't helping with your toilet installation. This is for use with a 14" rough-in. This distance is measured from the wall to the center of the waste pipe. Using the 14" rough in kit will not change a toilet bowl location on the floor. It will only accommodate the installation of your toilet in a 14" space. Please call our Customer Service team at 1-800-4KOHLER for additional assistance. We are here to help. -Sarah S., Kohler Customer Service
Customer review from kohler.comApr 21, 2021
Love the way it looks but more importantly it seems...
Love the way it looks but more importantly it seems to flush very well. It has been in service since March 26, 2021. Very pleased thus far.
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Mar 26, 2021
Nice Toilet
We had three of these installed in our new house and even after a year, are still disappointed. Comfort Height is not the same as the Kohler toilets we had in the house we built in 1992. I have 2 knee replacements and getting on/off is difficult. Otherwise, nice toilet as far as cleaning the inside. Installed only inches from the wall so haven't found a good way to clean behind them. The quiet flush is nice too.
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Customer review from kohler.comMar 17, 2021
Oops
The tank handle was broken. Oops. Not sure why but appears to be a less than sturdy connection where the handle mechanism protrudes through the tank.
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Customer review from kohler.comFeb 18, 2021
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Feb 17, 2021
It's a nice toilet, and the color is exactly what...
It's a nice toilet, and the color is exactly what I wanted. I would have given it a 5 star rating, but it came without a toilet seat! I paid $455.25 for this toilet, so I'm very disappointed it didn't come with a toilet seat. A couple of months ago, I bought another Kohler toilet, for $288.00, and it came with a very nice "quiet close" toilet seat. Again, I just don't understand why the way more expensive toilet came with no seat at all. What's with that?
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Jan 15, 2021
Installation was easy and works great!...
Installation was easy and works great!
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Jan 8, 2021
Looks great and easy to install
[This review was collected as part of a promotion.] We bought this for a remodeled powder room. The skirted look is much nicer than a traditional toilet. Even better for a do-it-yourselfer, the installation system takes the potential error out of mispositioning and ruining a wax ring. Would have given 5 stars, but unless you want a chrome lever you have to order a coordinating lever (e.g. oil rubbed bronze) separately at fairly substantial cost for just a lever.
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Customer review from kohler.comDec 24, 2020
The toilet was easy to install and is the quality...
The toilet was easy to install and is the quality you would expect from Koehler.
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Dec 24, 2020
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Dec 17, 2020
ContinuousClean is magic!
[This review was collected as part of a promotion.] I was skeptical at first about the ContinuousClean feature but have grown to love it! This toilet looks great with the skirted trapway and I have to clean it 3x LESS than any of my other toilets, it really repels dirt and I describe it like RainX for your toilet bowl.
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Customer review from kohler.comDec 4, 2020
A little different putting it in than I am used...
A little different putting it in than I am used to but it was not hard to do as I really like the trapless feature for easy cleaning. I also like the swirl flush for keeping the bowl clean. The slow closing seat is great!
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Nov 27, 2020
Install and fit is good. Base is a little heavy,...
Install and fit is good. Base is a little heavy, a small space may take two persons. Finish is very smooth and shiny. Hight is perfect.
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Nov 26, 2020
It took 45 days to show up and it was...
It took 45 days to show up and it was in 45 pieces. What a let down and wast of time.
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Response from Kohler Product ExpertNov 30, 2020
Hi HomeDepotCustomer, this is Sarah with Kohler Co. I'm very sorry to hear your Corbelle Comfort Height toilet arrived damaged. Please notify your place of purchase and set up an exchange. I apologize for the inconvenience this may cause. Please email us at KohlerCustServ@kohler.com with any questions. Thank you. -Sarah S. Kohler Customer Service
Nov 17, 2020
Don't get fooled
Easy to clean but does not have enough water in the bowl.
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Response from csNov 19, 2020
Hello Gary2, this is Laura with Kohler Co. I am sorry your toilet is experiencing low water in the bowl. We see this happen when the refill/overflow tube in the tank, is not positioned correctly. One end of the tube is connected to the fill valve on the left, and the other end must be pushed onto the top post of the flush valve, in the center of the tank. This tube supplies water to the bowl after the flush in preparation for the next flush. Please call 1-800-4Kohler for additional assistance; we are here to help! Sincerely, M. Laura K., Kohler Customer Service
Customer review from kohler.comOct 31, 2020
Designed for a quick and easy installation.
Installation was incredibly easy. The interior workings within the skirt were very well designed that allowed for such a quick and easy installation.
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Customer review from kohler.comOct 23, 2020
Nice toilet, but instructions are a little confusing. But there are plenty of of instructional vi...
Nice toilet, but instructions are a little confusing. But there are plenty of of instructional videos on the web that will help.
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Jul 30, 2020
Bombiddley Toilet
this is an awesome Toilet!!! I had purchased 2 and getting another one for my guest bathroom
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Jul 8, 2020
No complaints so far. I wasn’t sure about about the...
No complaints so far. I wasn’t sure about about the Ready Lock system but now that I’ve installed one I never want to do a toilet without it. Takes the guesswork out of hitting the hole perfectly centered. It does seem to stay a little cleaner longer due to the surface of the porcelain. No wax ring, seat, or bolts included which is about normal for Kohler, but had some on hand.
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Jun 26, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Jun 9, 2020
Easy installation. Comfortable seating. Effective evacuation, regardless of the volume...
Easy installation. Comfortable seating. Effective evacuation, regardless of the volume of waste.
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Jun 3, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Jun 2, 2020
Good quality
Good quality
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May 30, 2020
If you have installed a toilet before this install should...
If you have installed a toilet before this install should go easily. I set the base than the tank. Check location of water supply first.
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May 30, 2020
The height of the toilet is perfect as it puts less stress on my knees.
The height of the toilet is perfect as it puts less stress on my knees.
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May 12, 2020
The toilet is very nice, but it was supposed to be a complete unit with seat included. The seat w...
The toilet is very nice, but it was supposed to be a complete unit with seat included. The seat was not there so had to drive 35 miles to a home depot to get a seat. The seat was not that comfortable.
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Apr 16, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Apr 15, 2020
Is a very nice toilet design but had to return....
Is a very nice toilet design but had to return. Be aware the base is very wide and goes almost all the way to the wall resulting in the water valve needing to be properly offset from the centerline of your drain. Make sure to check the specification and existing valve location if replacing.
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Mar 31, 2020
The tank color was different than the bowl. Had this...
The tank color was different than the bowl. Had this ordered picked up by contractor- now I have to return - what a fiasco...
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Response from Kohler Product ExpertApr 1, 2020
Hi Maureen, this is Sarah with Kohler Co. I'm very sorry to hear about the trouble you have had purchasing the Corbelle Comfort Height Revolution 360 toilet in White. As the manufacturer, we are very interested in supplying our customers with a quality product that delivers the expected performance. I'm truly sorry that this wasn't your encounter. We appreciate you taking the time to share your experience with us. We have shared it with the appropriate department for considerations. If there's any way we can help, please email us at KohlerCustServ@Kohler.com. Sincerely –Sarah S. Kohler Customer Service
Mar 17, 2020
I’ve been a life long Kohler customer but I have to say that trying to purchase this toilet has b...
I’ve been a life long Kohler customer but I have to say that trying to purchase this toilet has been the most frustrating experience. First it took 3 orders to finally receive a toilet that was not visually defective (cracked, chipped, etc). Then when I finally received one that was in good looking order I took out the old one installed the new one to find that the intake valve wouldn’t stop taking in water and that release valve constantly leaked into the bowel. When I contacted Kohler customer service via chat I was directed towards a video on how to remove old flaps etc… Overall not what i’ve come to expect form Kohler - especially at this price point for a toilet, will be returning it and looking at TOTO.
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Response from Kohler Product ExpertMar 20, 2020
Hi CG, this is Sarah with Kohler Co. I'm very sorry to hear your fill valve is not shutting off. This may be caused by debris that has gone through your water line and has gotten stuck in the fill valve. It can happen after a new toilet is installed or the water is shut off to the toilet for an extended period of time. It can also occur if there is any sediment that has gone through the water line. We would suggest flushing out the fill valve as this will most likely eliminate this problem. To view an instructional video explaining how this can be done, please follow this link: https://youtu.be/oD0HETCc-OQ. We would like to connect with you to follow-up to ensure this gets resolved. Please contact us directly at KohlerCustServ@kohler.com. -Sarah S. Kohler Customer Service
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