Reviews for Alafaya Trail #6331

The pro desk is great, Pilar always makes sure I am happy and that I have what I came for.. She is awesome

Purchased a lock that only they had in stock and they made sure that I got all the necessary items to install and keyed it to match. Great service.

Cashier Vincent was so rude and manager on the phone was so weird don't know exactly what happening on Sunday it was one of the horrible services i dealer with

Prodesk is the only way to shop at HD. The best customer service, especially Pilar, she is so helpful and always smiling.

I shop at several HD's and Alafaya store has the best pro desk of all... Pilar is good at her job and she makes sure I get what I need. Awesome to see that Pilar likes her job. Great Pro desk.

Pro desk, especially Pilar, is great.. always makes sure I get what I need and she lets me know about specials and to make sure I use my HD card

GENUINE STAFF, GOOD PRICES, QUALITY MERCHANDISE

I really like prices and cleanliness at this store. Friendliness and customer services are on point. Pricess work with me!

Pilar at the pro desk at this store is awesome... makes sure that I am happy and that I didn't forget anything.. She is always smiling and seems to like her job.

Everything I needed was in stock; it was a one stop shopping

Worst checkout experience I had in long to time The poor cashier was nice but she was the only one working self check was over whelmed and no other stations open Lowe’s here I come if I can’t get it at Ace

The store is always clean. You don't have people in front of the store approaching you, making you feel uncomfortable as some other stores have.

The pro desk at this store (Pilar especially) is great. Helpful, nice and always smiling, even when super busy.. always checks me out and helps me find my items efficiently. The pro desk is awesome.

Associates throughout the store were very friendly and I was asked frequently if assistance was needed. My displeasure was upon self-checkout. As I ready to pay, an associate approached me from the back and stated I had not scanned two items. I informed her the items were scanned and proved it to her, that they had been. She simply walked away. Unapologetic! Her demeanor ruined my shopping experience

First time we have shopped in this location. Very impressed with how neat and well stocked was. Was asked two times on our way to appliances if we were looking for something. In the appliance section employees (Carl) was very knowledgeable and answered all of our questions regarding the purchase of a refrigerator. He was very customer oriented and professional in all answers. All stores need customer focused people who care and take the time to explain.

The pro desk is awesome, Pilar is always helpful and makes sure I get the supplies I need for my project. she is amazing.

Kelsey, in customer service, showed great patience and friendliness as she helped me with my purchase. A great example of what it means to offer customer service.

This store has it together, honest, caring, expert Professionals!

Diana was courteous and answered my questions without making me feel I was interrupting her work flow.

The store was clean and the shelves were stocked

Everyone is helpful and pleasant, store usually has everything I need.

The store was clean and Carl in appliances was very helpful.

the employe on paint department need some orientation about how works with the costumer

Prodesk (Pilar) is the best around.. great customer service, good attitude and always friendly and helpful.

I would go out of my way too shop here. Associates are great. Always helpful.

I called Pilar and gave her my order and when I went to pick it up everything was ready. She rang up my order quickly and she was very professional. This is my favorite store to shop because of your amazing staff.

the store is very good overall, clean, well stocked. The prodesk is awesome.. always helpful and efficient.. Pilar rules!

The store is well stocked, layout is very user friendly, and the Pilar at the Pro desk is wonderful.

Always a pleasure shopping at this store.

I always find the products I need for my jobs.