#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(507)379-8934
Store Hours
Mon-Sat: 7:00am - 9:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
2400 Consul St
Albert Lea, MN 56007
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Customer Store Reviews

  • 4.7 out of 433 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (433)
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Showing 1-30 of 433 reviews
Poor Staffing
We’ve had repeated negative experiences here, all due to staff who don’t seem to know what they’re doing. Kelly was quite rude, and often it’s much faster to just look for something yourself than ask for assistance. Other stores’ employees seem to have a sense of urgency when you ask for assistance. That does not happen here.
by
    1 found this review helpful
    Great employees
    I had to return my Ryobi blower. I didn't have my receipt. Employee assisted me in exchanging the blower for a new one. No hassle, helpful Employee. She made the exchange painless.
    by
      • Recommended
      Excellent customer service by all!
      Everyone is friendly and very helpful. The cashier whose name is John is fantastic and goes above & beyond.
      by
        • Recommended
        Assistant Manager
        Tim did an amazing job in going above and beyond to ensure that I got everything that I needed and was knowledgeable about what was necessary to complete the job. He was also very helpful in helping to hand load a large amount of sheetrock as they had a delivery truck that was going to be a long time to unload.
        by
          • Recommended
          Excellent visit
          I was looking for replacement rolling casters for kitchen chairs. I was directed to the area. Couldn't see them and three people helped me until they were finally found
          by
            • Recommended
            Great help!
            Tim was so helpful loading our potting soil!
            by
              • Recommended
              Happy and friendly staff
              People have changed. They greet you and are willing to help you find what you came to the store to buy.
              by
                I really like our home depot, it's clean, great employees, good products
                Bought some Blumbing things, gonna look at carpet soon!
                by
                  • Recommended
                  Exceptional customer service
                  I bought a couple water heaters that were damaged but everyone from mgmt down were excellent and made everything right. I couldn’t be happier!
                  by
                    • Recommended
                    Much better than previous visits
                    On this visit to the home depot there were associates there asking if I needed help and the one that helped me went above and beyond
                    by
                      • Recommended
                      Good customer service
                      Employee Eh Say was very helpful and answered any concerns/questions I had.
                      by
                        • Recommended
                        Fantastic and then some
                        I was in a hurry and had a long list of things to get. I was just into my list when an associate (Nancy) showed up and helped me with everything. She got me the correct cart for the pieces of pipe I was toting around (10 foot long). She made my trip so easy. I spent about $2,000 that trip but to me it was worth double that for all her help
                        by
                          • Recommended
                          Great store
                          Ms.Cheryl and Cody were wonderful help an old trucker out. Give them a raise
                          by
                            • Recommended
                            Veteran support
                            Thank you to home depot for supporting the Kevin Chapman foundation & all veterans
                            by
                              • Recommended
                              Great Employee’s!
                              The employees were awesome at this store! Very helpful with everything we needed!
                              by
                                • Recommended
                                Love the seasons
                                Front desk manager is great
                                by
                                  • Recommended
                                  Outstanding service at customer service. Penny was my savior.
                                  Lost my receipt and had forgotten merchandise on Novemer 5th. Penny helped me with great ease and made the return so simple
                                  by
                                    • Recommended
                                    Friendly and helpful associates
                                    Great customer service and helpful with all my questions.
                                    by
                                      • Recommended
                                      Great people!
                                      My neighbor told me about the "Dawn to Dusk" light bulbs. He told me that I could purchase them at our Home Depot. These light bulbs are a great invention. They replaced the unreliable timer I had installed for our yard lamp. Now I have several lights on our exterior with this technology.
                                      by
                                        • Recommended
                                        EXCELLENT & CURTEOUS SERVICE
                                        Again, I know that I am repeating myself, but I was very pleased with Jerry’s customer service. With the 3 times I had to come back in, within 4 days of each other, I was always glad he was working each evening.
                                        by
                                          • Recommended
                                          AWESOME STORE! AMAZING EMPLOYEES!
                                          My family & I love this Store & the Amazing Happy Employees! Keep up the Amazing Work!
                                          by
                                            • Recommended
                                            Amazing Staff
                                            The Staff at this store are so so helpful and kind to you as well. They help you find what you need & quickly too. Thank you ALL Very Much Property Manager
                                            by
                                              • Recommended
                                              AMAZING EMPLOYEES
                                              Every department is staffed with experienced and nice staff !
                                              by
                                                • Recommended
                                                HELPFUL
                                                ALWAYS FRIENDLY AND HELPFUL FOR ALL MY NEEDS
                                                by
                                                  • Recommended
                                                  Terrible Employees
                                                  Except for Tim, I could not find any other employee(s) willing to help me. Several were just standing around, conversing with each other. If you go to this store ask for Tim to help you. He was exceptional. He helped me find all the products I needed to repair a roof on a shed. Once we had the products loaded on a cart, he walked me to the check out and then to my car and loaded all of the items I purchased. Thank you, Tim, I could not have completed my trip to this HD without your help.
                                                  by
                                                  • DIY
                                                  Well stocked
                                                  Goood inventory levels. Did see one employee (Bradley) stocking ryobi cordless boxed items. Theses boxes were visibly dirty. A simple wipe with a damp rag would have made the product look new, not like they were stored in a area with a leaky roof.
                                                  by
                                                    • Recommended
                                                    Great customer service
                                                    Eh say was very helpful. She help us find everything that We need and she was very friendly & patient.
                                                    by
                                                      • Recommended
                                                      I love the plant selection for houseplants and supplies!
                                                      I bought gardening supplies and am pleased with selection and prices!
                                                      by
                                                        • Recommended
                                                        Specialist
                                                        Our sales person was above Knowledgeable in assisting us with our purchase of Countertops.Kristiyn Hunter went over and beyond assisting us.She waited for us to go home to do extra measurements, definitely the one I would be the go to person!!!
                                                        by
                                                          • Recommended
                                                          Unhelpful employees
                                                          Asked for multiple cuts of chain. Employee flat out said "I ain't gonna do that" and walked away. Going to fleet farm instead.
                                                          by
                                                            1 found this review helpful
                                                            Showing 1-30 of 433 reviews

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