#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(734)975-4783
Tool & Truck Rental(734)477-5074
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
3300 Carpenter Rd
Ypsilanti, MI 48197
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Customer Store Reviews

  • 4.7 out of 687 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (687)
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Showing 1-30 of 687 reviews
Always find what I am looking for.
Always find what I am looking for. If I can't find it myself the employees are very helpful and friendly.
by
    • Recommended
    Very helpful
    We bought a toolbox that was large and heavy. The store employees came outside in the cold and snow and loaded it without a murmur, and were so nice and polite. It's so nice to have friendly people help you out when it's not something you can expect these days. Thank you
    by
      • Recommended
      Every time I need help from one of the employees it's been great
      Most recently we needed flooring for our basement. We needed to adjust our quote and the person who assisted us was amazing. We remarked that every time we've needed to ask someone in the store for help, they've been that way. Whoever hires and trains here they're doing great.
      by
        • Recommended
        Great Service did not feel like a typical box store
        Found stock that was otherwise 5 months out at local lumber yards and the big three lumber/home improvement stores.
        by
          • Recommended
          could use work
          product was as advertised
          by
            Great prices and amazing staff!
            Alexandra helped save us $4,000 on five sliding doors - we've been shopping for almost a year and have gotten prices from several different retailers, and she saved us money by having us by the doors as component kits instead of pre-assembled and then saved us more money by asking for a bulk-pricing discount! Absolutely amazing friendliness and helpfulness!
            by
              • Recommended
              Great experience
              I bought hardwood, which I really liked.
              by
                Hot dogs
                For the love of God bring back the hot dogs.
                by
                  • Recommended
                  Nice store
                  Customer service was wonderful clean store
                  by
                    • Recommended
                    Love it!
                    So happy with what we bought!
                    by
                      • Recommended
                      Great Features
                      I bought a Door Knob with Life Time Warrantee . Finish is excellent.
                      by
                        • Recommended
                        Such gracious service
                        I came in right before closing with a complex return, and Tyler couldn’t have been kinder and more patient. So appreciate her exceptional service
                        by
                          • Recommended
                          A good experience!
                          Employees went out of their way to ensure I found what I was looking for…from the woman who greeted me, the young man who processed my order for a storm door, to a random employee who asked if he could help find an item, to the cashier who motioned me over to her empty checkout and was such a cheerful person. This is a wonderful store!
                          by
                            Norbert loves Home Depot
                            All is good at Home depot Returning products is always pleasant, cashiers are very helpful at the U-Scan
                            by
                              • Recommended
                              Great SERVICE
                              Stop by the Brighton Home Depot they were out of garage door openers I called your store several times before anybody answered finally spoke with Tonya your manager who is more than happy to help me, she said she did have them she even took them up front and had them waiting make my trip quick and easy. Even known I did not meet this lady she was an asset to your company was pleasant caring and even thanked me for calling
                              by
                                • Recommended
                                Beautiful place with beautiful impoyees
                                I so happy whenever shop there
                                by
                                  • Recommended
                                  Great customer experience
                                  People are very helpful
                                  by
                                    • Recommended
                                    Special Incentive
                                    It would be nice to offer special incentive on Shower Faucets.
                                    by
                                      • Recommended
                                      This is my favorite Home Depot store in Ann Arbor area for years. The service is always good.
                                      This is my favorite Home Depot store in Ann Arbor area for years. The service is always good.
                                      by
                                      • Verified Purchase
                                      • Recommended
                                      Best customer service experience! Thanks to Ken, my transaction was handled expertly and efficien...
                                      Best customer service experience! Thanks to Ken, my transaction was handled expertly and efficiently!
                                      by
                                      • Verified Purchase
                                      • Recommended
                                      The store manager at Ypsilanti Home Depot went above and beyond for me. Ken the sales person and ...
                                      The store manager at Ypsilanti Home Depot went above and beyond for me. Ken the sales person and cashier was knowledgeable fast and friendly. Couldn’t be more appreciative for these guys and the customer service they gave. A++++
                                      by
                                      • Verified Purchase
                                      • Recommended
                                      I appreciate your people and your business model that made it relatively simple for me to renovat...
                                      I appreciate your people and your business model that made it relatively simple for me to renovate my kitchen. My prior experience with your store encouraged me to begin that home project. I knew I would find what I needed and knowledgeable and friendly people who could help me make the best decisions. My confidence was not misplaced.
                                      by
                                      • Verified Purchase
                                      • Recommended
                                      I generally find exactly what I'm looking for and the employees are always helpful and friendly.
                                      I generally find exactly what I'm looking for and the employees are always helpful and friendly.
                                      by
                                      • Verified Purchase
                                      • Recommended
                                      A bad experience turn around because of a couple of great employees
                                      A bad experience turn around because of a couple of great employees
                                      by
                                      • Verified Purchase
                                      • Recommended
                                      great place to shop every one is so helpful
                                      great place to shop every one is so helpful
                                      by
                                      • Verified Purchase
                                      • Recommended
                                      The employees that we have dealt with are knowledgeable in their area of the store and very helpful
                                      The employees that we have dealt with are knowledgeable in their area of the store and very helpful
                                      by
                                      • Verified Purchase
                                      • Recommended
                                      Very Knowledgeable staff
                                      Very Knowledgeable staff
                                      by
                                      • Verified Purchase
                                      • Recommended
                                      I've had so many good experiences shopping at this Home Depot.
                                      I've had so many good experiences shopping at this Home Depot.
                                      by
                                      • Verified Purchase
                                      • Recommended
                                      Very high rating in the garden department.
                                      Very high rating in the garden department.
                                      by
                                      • Verified Purchase
                                      • Recommended
                                      Cashier Penny saved me $25.00 and was an awesome friendly and professional, even when very very b...
                                      Cashier Penny saved me $25.00 and was an awesome friendly and professional, even when very very busy.
                                      by
                                      • Verified Purchase
                                      • Recommended
                                      Showing 1-30 of 687 reviews

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