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Showing 1-30 of 642 reviews
Sep 29, 2021
Not you average home improvement store
I love making improvements because I get to come to Home Depot and be greeted by the staff at the Beaumont store. They’re very helpful knowledgeable in the field and seem to enjoy their jobs. I can always get my questions answered by someone whether I’m in their department or not.
by
Recommended
Aug 2, 2021
Store was organized and stocked up. We were greeted upon entering and leaving. We were approached...
Store was organized and stocked up. We were greeted upon entering and leaving. We were approached and helped by Terry Covrig and got what we needed in a timely manner.
by
Verified Purchase
Recommended
Jul 27, 2021
This store is struggling more than other Home Depots in my area to have basic items in stock. I h...
This store is struggling more than other Home Depots in my area to have basic items in stock. I have given up trying to buy the plywood I need in this store and just drive to Hemet when I need some.
There are a lot of associates in this store that walk right at me and expect me to get out of their way without a word to me. I have also had some experiences at the return desk where an associate took my item, processed my return and handed me the receipt without saying anything. To me, as a group, the associates in this store look very stressed out and lacking in basic courtesy.
by
Verified Purchase
Jul 27, 2021
Store 8957 Home Depot In Beaumont CA, provides a Gold Standard when it comes to Customer Service....
Store 8957 Home Depot In Beaumont CA, provides a Gold Standard when it comes to Customer Service. I believe this is based on the outstanding work ethics of the Store Management team of operations. The refection of happy employee's with strong team associations in helping each other and helping and providing superior customer service really shines and it is a positive feeling I sense when I shop at this store.
by
Verified Purchase
Recommended
Jul 25, 2021
Beaumont is always clean and well-stocked. We have had great interactions, but Robert from Electr...
Beaumont is always clean and well-stocked. We have had great interactions, but Robert from Electric is one of the best employees. He is very kind and funny and answered all our questions!
by
Verified Purchase
Recommended
Jul 24, 2021
The customer service from the floor employees receives FIVE stars. A special shout out to employ...
The customer service from the floor employees receives FIVE stars. A special shout out to employee Robert M. who made our shopping experience great with his warm personality and willingness to help while we shopped for ceiling fans. :)
by
Verified Purchase
Recommended
Jul 22, 2021
Home Depot is a great place to shop at. The employee's at store # 8987 provide a WOW FACTOR shopp...
Home Depot is a great place to shop at. The employee's at store # 8987 provide
a WOW FACTOR shopping experience. Knowledgably, professional and helpful--
that is why I enjoy shopping at Home Depot.
Sally M.
by
Verified Purchase
Recommended
Jul 20, 2021
Their customer service never ceases to amaze me. Best customer service I’ve experienced in stores...
Their customer service never ceases to amaze me. Best customer service I’ve experienced in stores like this every time I venture here! 10/10 would recommend.
by
Verified Purchase
Recommended
Jul 19, 2021
Went to buy a gallon of paint and the lady was there I'm not sure if she was in a Bad mode or wha...
Went to buy a gallon of paint and the lady was there I'm not sure if she was in a Bad mode or what the way she came was WHAT YOU WANT and my daughter goes what is her problem and told her just ignore her. Itold her very politely a gallon of paint so I show her and she go OK, she start to typing. She realizes she got it wrong she ask me let me see again I say sure and when she was done she had told us w/an attitude that it would take 20 minutes After us a white male was in line her whole attitude had changed she was respectful kind and smiled at everything he had said. when it was time for us to get the paint she did not want to push it out further towards us. the lady did not have a name tag or anything.
by
Verified Purchase
Jul 13, 2021
Friendly and helpful employees! Thank you to each person I spoke to. Hey, Steve, survey complet...
Friendly and helpful employees! Thank you to each person I spoke to. Hey, Steve, survey complete, nothing but good to say.
by
Verified Purchase
Recommended
Jul 8, 2021
DO NOT PURCHASE RHEEM WATER HEATERS.
DO NOT PURCHASE RHEEM WATER HEATERS.
by
Verified Purchase
Jun 27, 2021
I found everything I needed and at checkout, Faith, helped me cash in four gift cards.
I found everything I needed and at checkout, Faith, helped me cash in four gift cards.
by
Verified Purchase
Recommended
Jun 16, 2021
Staff friendly and helpful. Always clean and cool inside store. Products are always easy to find.
Staff friendly and helpful. Always clean and cool inside store. Products are always easy to find.
by
Verified Purchase
Recommended
Jun 13, 2021
The store is large, clean and well stocked. The employees are friendly and helpful. It feels li...
The store is large, clean and well stocked. The employees are friendly and helpful. It feels like a small family business.
by
Verified Purchase
Recommended
Jun 5, 2021
This store puts profit over safety. In the midst of a global pandemic, they stack the open aisles...
This store puts profit over safety. In the midst of a global pandemic, they stack the open aisles full of merchandise. There is no room to walk around and one cart blocks a whole aisle. People cannot socially distance. It’s a horrible shopping experience. There was a time when this type of product display were against policy. Wish they’d go back to those days. For now, I will just shop at my local hardware store.
by
Verified Purchase
Jun 5, 2021
Store was cleaned, well stocked, and the employees are very friendly and helpful. Definitely will...
Store was cleaned, well stocked, and the employees are very friendly and helpful. Definitely will be back when I need any supplies!
by
Verified Purchase
Recommended
Jun 5, 2021
The Home Depot store in Beaumont California is always clean. The most of the associates are frien...
The Home Depot store in Beaumont California is always clean. The most of the associates are friendly and helpful. If an associate can not give your a reasonable answer, they will find an associate that can assist you or answer your questions. When you have concerns or disputes the management go above and behind to resolve the matter. Shopping at Beaumont Home Depot is pleasant.
by
Verified Purchase
Recommended
May 31, 2021
I had a great experience,very helpful sales person in electrical department
I had a great experience,very helpful sales person in electrical department
by
Verified Purchase
Recommended
May 25, 2021
Store employees are very helpful and courteous.
Store employees are very helpful and courteous.
by
Verified Purchase
Recommended
May 18, 2021
The associate at the pro desk was very helpful and knowledgeable, his name is Seff, I would recom...
The associate at the pro desk was very helpful and knowledgeable, his name is Seff, I would recommend him to any professional who needs to get answers in an timely manner, very efficient.
by
Verified Purchase
Recommended
May 14, 2021
Crystal was very helpful and nice at the register :-)
Crystal was very helpful and nice at the register :-)
by
Verified Purchase
Recommended
May 12, 2021
The employees here strive to help as best as they can, even when attempting to go on their state ...
The employees here strive to help as best as they can, even when attempting to go on their state required breaks. They are willing to quickly help out. Store is clean (not their fault if some customers decide to leave trash in carts or on shelves, but they do clean it up when they notice it), and merchandise is available almost all the time.
by
Verified Purchase
Recommended
May 12, 2021
The store manager was great, she took the time to help my family and I get everything we needed f...
The store manager was great, she took the time to help my family and I get everything we needed for our home project. Friendly and very helpful, I highly recommend shopping here as everyone seems so happy and helpful.
by
Verified Purchase
Recommended
May 2, 2021
very happy with the convenience and ease of purchase, but i would never do it again. The Applian...
very happy with the convenience and ease of purchase, but i would never do it again. The Appliance clerk (Cherry ?) is condescending, self focused and showed me no product knowledge other than the noise lever of the dishwasher (which is on the front of the unit) or the accessories she pushed after sale. She didn't even know what they included. but insisted they were needed? She would not honor my 5% coupon (mailed by the store), my commercial Home Depot CC, or a gift card i tried to use ? I insisted and after she threating to "take this up front" she finial did apply my wishes ???? Either she is under too much pressure or she should be retrained... I walked away feeling like i was scolded and ignorant..
by
Verified Purchase
Recommended
Apr 29, 2021
Cashier Crystal was exceptional throughout the duration of my visit. Thank you.
Cashier Crystal was exceptional throughout the duration of my visit. Thank you.
by
Verified Purchase
Recommended
Apr 20, 2021
I've said it all above.
I've said it all above.
by
Verified Purchase
Recommended
Apr 18, 2021
I come in this store all the time, but this time Jennifer the cashier was very rude and felt she ...
I come in this store all the time, but this time Jennifer the cashier was very rude and felt she needed to tell me about gender equality. I have many problems with this being a female Drummer who knows all about gender equality in the work place. I have work with drywall, also as a Electrician and many more jobs that was not fair to women with equal paid for years. Asking a man to help me lift 4 bags each 75 pounds is just smart. I hope after my review Jennifer will be nicer.
by
Verified Purchase
Recommended
Apr 15, 2021
Garden center was well supplied and clerk directed me to area of need
Garden center was well supplied and clerk directed me to area of need
by
Verified Purchase
Recommended
Apr 15, 2021
I don't have anything else to say. I shop there because you usually have what I need at decent p...
I don't have anything else to say. I shop there because you usually have what I need at decent prices.
by
Verified Purchase
Recommended
Apr 12, 2021
Employees asking employees for help for customer inquiries and employees being asked are just to ...
Employees asking employees for help for customer inquiries and employees being asked are just to busy to help. Then asking on the floor reps for merchandise and young lady had no idea! Said, “Let me ask a man!!!!!” Wow