#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(409)923-5100
Tool & Truck Rental(409)923-5102
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
3910 Eastex Fwy
Beaumont, TX 77703
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Customer Store Reviews

  • 4.3 out of 446 reviews
87%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (446)
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Showing 1-30 of 446 reviews
Home Depot Service Desk
I came in to do a return, thinking it would be a hassle and the ladies at the service desk not only made it super easy for me but they were a pleasant bunch! Taylor, Kayla, and Kierra are a triple threat!
by
    • Recommended
    Employees
    Desley, Lisa, and Julie were extremely helpful and informative. They were very patient and attentive in helping us through the process of getting blinds purchased and installed for our new home
    by
      • Recommended
      Great Customer Service
      I never have a problem receiving help when I shop at this location. Everyone I have had contact with is knowledgably and friendly.
      by
        • Recommended
        Great store!
        The customer service was amazing and the ease of shopping was like never before. I will definitely return to this location.
        by
          • Recommended
          Bad Shopping Experience
          Be careful shopping in the Beaumont ,Texas location! I was overcharged for a item and then was hassled when I tried to get my money back!
          by
            1 found this review helpful
            Easy to find what you need. Helpful employees
            Employees were very helpful in finding what I needed
            by
              • Recommended
              Gardener’s Paradise
              Kimi helped me through a tough time at check out. She is great!
              by
                Stop self check
                Home Depot has removed ALL check out counters that had cashiers and replaced them with self checkout! I will not use the self checkout I don’t care if all I have is 1 small item! Not my job! Put cashiers back to work!
                by
                  Wonderful customer service
                  Customer service employee was great! Very helpful! Cashier very helpful. I don’t like self checkout.
                  by
                    • Recommended
                    Great helper
                    One person in particular saved me quite a bit of time & money. I would like to say a big thank you to Wayne in the door section. He was very helpful & I really appreciated his efforts.
                    by
                      • Recommended
                      Done a good job
                      Lashae was a lot of help finding what I need.
                      by
                        • Recommended
                        Great customer service
                        Tammy helped me find a working electric cart, recognized me while I was shopping, was of tremendous help while checking out then brought everything to the car. Finally she took the cart back to the store.
                        by
                          only the best
                          good products - good store
                          by
                            • Recommended
                            Great Associates
                            Great associates! Everything was neat and help wasn’t hard to find. I was going in to get some paint and Norma was great!
                            by
                              • Recommended
                              Self checkout
                              Love the store. Hate the self checkout. I’m a customer not your employee. Long slow moving lines, even when the two employees tried their best. Friendly staff. Not their fault.
                              by
                                Good product
                                I shop here often love the price u can always find what u need, I go in for I ne thing an walk out with more. That's how good an cheap things are.love their xmas decorations, can't wait for it to come out.
                                by
                                  • Recommended
                                  Exceptional Service
                                  If you need an appliance go see Marianne Jones. She gave us excellent service and made spending money pleasant. Lol! We will go back to see her.
                                  by
                                    • Recommended
                                    Ask for Herb!
                                    Herb, Thank you for your assistance today! Bobby and I bought a Kitchen Bundle. We are so excited for the Awesome savings and help. Looking forward to a smooth delivery on September 19th... no
                                    by
                                      • Recommended
                                      Customer service is not what it should be
                                      The writing guidelines stated that I should not write about the customer service. That is the problem. I will not say any more.
                                      by
                                        Flooring Center
                                        Dislike being ignored even if the employees are busy.
                                        by
                                          Great customer service!!
                                          Every time I enter the building I am greeted with a smile I love shopping here !
                                          by
                                            • Recommended
                                            Great customer service
                                            We have all been in stores and can't find anyone to help you. Not the case at this store. I was ask numerous time by employees if they could assist us. Refreshing...
                                            by
                                              • Recommended
                                              Great Experience!
                                              Delsy helped us pick the perfect washer and dryer!
                                              by
                                                • Recommended
                                                My home
                                                I enjoy shopping at home depot and all of the stuff that I remodeling my kitchen and bathroom game from home depot and Windows
                                                by
                                                  Home Depot-Beaumont
                                                  This store is a very nice store. Friendly people! I wish they carried more tools brands for my husband
                                                  by
                                                    • Recommended
                                                    Horrible service
                                                    Don't go In if you are in any kind of a rush . No one is willing to help you if you need it . I get a lot of , it's not my department. Then they walk away .
                                                    by
                                                      Sad Face
                                                      No one ever came to help me at the key kiosk.
                                                      by
                                                        Great shopping experience
                                                        Employees were available and extremely helpful
                                                        by
                                                          • Recommended
                                                          IGNORED
                                                          I'm on hold again. Now 20 minutes. No one answeres the phone, no one cares.
                                                          by
                                                            makita hand sander
                                                            Great product, easy to handle to complete my project within a few hours
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 446 reviews

                                                              Nearby Stores

                                                              Find Another Store

                                                              603 Strickland Drive

                                                              Orange, TX 77630

                                                              22.40 mi

                                                              Tool & Truck Rental

                                                              (409)882-3408

                                                              Pro Service Desk

                                                              (409)882-3402

                                                              Mon-Sat: 6:00am - 10:00pm

                                                              Sun: 8:00am - 8:00pm