Reviews for Beavercreek #3855

I needed a new string trimmer and a whole lot of mulch. Heather helped me with the string trimmer and the guys out on the mulch loading line got my 100 bags of mulch loaded into my trailer evenly dispersed to to make driving back hole safe.

Ibslways enjoying the friendly atmosphere and professional people in the store.

I needed plywood for a project. I always check the 70% off bin and often I strike gold. Most recently I was aided by 2 wonderful employees who helped me get my wood, cut it and loaded it in my car. I really like home depot for all my go to building supplies. They are always great with having what I need and often will negotiate a price on slightly imperfect products. Employees seem happy at their jobs and are willing to help you find what you need plus give advice on repairs.

NICE SERVICE & CUSTOMER HELPING GOOD

I was helped with everything I needed by friendly, knowledgeable employees and the prices are good.

Every time I visit the Beavercreek location, someone always asks if I need any help. The staff always seems to be willing to help or find someone who can if it’s not in their area of expertise.

An excellent place to shop all your tools and more.

Staff made the purchase so easy. I am happy with my Home depot experience in Beavercreek.

We bought a wall oven and microwave. Charles was a great help.

Charles in appliances, hands down, it the best I have worked with when making a large purchase.

The guy was missing from Paint Dept and James stepped in and helped

Store #3855 is my store of choice for my company and my crew. We work all over Dayton and Cincinnati however we make this store our #1 based off of their pro desk staff. Vanessa, Cody, Brett & Mel are absolutely fantastic. We lose time and money to drive to this location over any other because of their customer service to my company. This staff is the soul reason we shop at this store! Thank you for everything -Guardian Contractors LLC

Have bought both a refrigerator and a range in the last 6 months and both were delivered within a week.

The over all experience I had was great because the store was neat and salespeople were visibly available should I have had any questions, which I did not at this time.

We ordered kitchen cabinets. They arrived within the time frame we were given. We were able to get them installed ourselves. The cabinets were packaged carefully within cardboard boxes and appropriately marked. We are very much enjoying our new cabinets. We especially like the pots and pans drawers and the soft-close feature.

I shop as a general contractor at multiple supply houses/stores. I have yet to find a cashier as friendly and knowledgeable as Shyla. She is always positive when I go in....quickly ringing out customers. Thank her for making my experience a positive one. BC

Went to purchase a hot water heater. Asked for help getting the 135 tank onto flatbed cart only to have a number of employees constantly walk past and offer no help. I had to bear hug the tank myself and risk injury (luckily ok). Once I got to cashier and checked out, a very friendly employee (Hunter) was very helpful in getting the tank in our vehicle. So overall, this experience was just Okay.

I rarely visit home depot but when I do, everything works out. Usually someone is greeting by the entrance, though anytime you see another associate most of the time they don't acknowledge you. Sometimes that is nice, but sometimes it would be nice to have the opportunity to ask for help when you are confused. The only issue I've really had with this store is that there was a miscommunication about price with the signs in an area. We spoke to the manager, Shawn, and he noticed the correct sign for our items was in the wrong location and he fixed it and honored the price for us that was directly next to our items. He seemed busy but we appreciated his help and left with what we needed. The other employee though was a bit passive aggressive and he pointed out the sign for our items that was correct but was out of the way and no one would associate that sign with the item, and he was unwilling to help. Honestly I understand his side of frustration, but he did not seem to care enough to help us, just to prove his point. Could be friendlier next time. All in all, nice clean store, good managers and nice checkout employees.

Money is tight since I just bought my first home so I can't sit here and type that I was excited about spending money, however the staff was very pleasant and bared with my novice questions on how to complete house repairs.

Charles in the appliance area was wonderful.

Always have a good experience with the employees at this location.

I had to replace a refrigerator quickly. I was able to compare features within a single brand and with other brands. The line-up was arranged so I could look inside the refrigerators easily in addition to reading the sales info sticker. Interestingly, the appearance of each refrigerator and/or its placement in line was unique in some way so that they didn't all start looking the same.

Mia is great! She went above and beyond to help me.

I really appreciate the great customer service I receive at Home Depot. Love the Beavercreek store!

The staff was very friendly and helpful. The two young men in the lumber dept. Hunter and Billy were very helpful.

Help is readily available with their personnel (do not have to go looking ALL over the place for assistance). Also "Kim" is awesome..

Sydney did a great job finding us the door we wanted, would highly recommend her and this store.

Kim at the Fairborn OH store is a true asset to the company. She works at the customer service desk, go figure a company that finally knows how to pick people who know how to provide professional customer service. I enjoy coming to this store and every interaction I have had with Kim.

Purchased a dryer and was delivered in less than 5 days

Sale Cashier Adam patiently assisted me with registering my veteran status. I salute Home Depot for supporting those who serve and have served. He also assisted with ringing up some purchases, the SKUs for which I was unfamiliar. His excellent service reflects a superb store training and leadership culture at store 3855!