#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(718)623-4202
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Location
230 Nostrand Avenue
Brooklyn, NY 11205
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Customer Store Reviews

  • 4.3 out of 713 reviews
87%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (713)
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Showing 1-30 of 713 reviews
Worse home depot ever
Bad attitude from the employers and they crashed into me with the forklift the self check out only have 1 that works and there is only 2 cashiers open lines for miles
by
    The best store every
    Everyone is nice and thoughtful
    by
      • Recommended
      Best customer service ever !!
      I was help by each person I spoke too.
      by
        • Recommended
        STORE SERVICE
        TheSales cashier Celest was outstanding and the service I received in the store was outstanding
        by
          Hot Water Heater Replacement
          I knew my Hot Water tank was way past the point of expiration but still functioning and many had already had 2 REPLACEMENTS since our old model. I called Home Depot, they made the appt and I had a complete new replacement within a week. Same reliable brand and my workmen were very professional in explaining pricing, sizes and any other questions. Thanks Home Depot!
          by
            • Recommended
            Getting All That You Need, when you need it.
            That BedSTY location and that of Gateway Center Mall is Fully Staffed & Stocked and if they don't have something right away they still got you Covered.
            by
              • Recommended
              Amazing store. l am always greeted professionally, all questions answered and assisted quickly ...
              Amazing store. l am always greeted professionally, all questions answered and assisted quickly and find everything I need at this location.
              by
              • Verified Purchase
              • Recommended
              This store is a pig sty . Filthy . Rude classless customer service is a joke. Everything broken. ...
              This store is a pig sty . Filthy . Rude classless customer service is a joke. Everything broken. Go to Lowe’s
              by
              • Verified Purchase
              1 found this review helpful
              Yesterday and today were the easiest Home Depot shopping experiences I've had ever, including at ...
              Yesterday and today were the easiest Home Depot shopping experiences I've had ever, including at this store. Seems they've really upped their customer service/help game. Not too hard to find staff and staff in general very friendly. Stocking was pretty good and check out fast. Did this store get a new manager? They're game has super improved.
              by
              • Verified Purchase
              • Recommended
              I have been shopping @ this location for a few years now, and i have always encountered professio...
              I have been shopping @ this location for a few years now, and i have always encountered professionalism and accurate service. Its this kind of business that makes me happy, AND keeps me coming back!
              by
              • Verified Purchase
              • Recommended
              The employees are dismissive and won’t really be much of a help.
              The employees are dismissive and won’t really be much of a help.
              by
              • Verified Purchase
              1 found this review helpful
              This Homedepot store is conveniently located for me. For the most part the associates are helpful...
              This Homedepot store is conveniently located for me. For the most part the associates are helpful and friendly although a lot of the time they are either not educated about products or give you incorrect information or directions.
              by
              • Verified Purchase
              • Recommended
              Excellent personal good product
              Excellent personal good product
              by
              • Verified Purchase
              • Recommended
              Its the Bed Stuy Home Depot! Lots of Luck for you may not know what you're going to get. It's lik...
              Its the Bed Stuy Home Depot! Lots of Luck for you may not know what you're going to get. It's like an adventure park for young trades and craftsmen.
              by
              • Verified Purchase
              • Recommended
              Cashier didn’t use cashier empowerment and made me call a manager for a $4 price difference. If ...
              Cashier didn’t use cashier empowerment and made me call a manager for a $4 price difference. If I didn’t need the goods I would have left the entire cart and walked out of the store.
              by
              • Verified Purchase
              The flooring associate Banks was extremely knowlegeable about flooring, shades, blinds and applia...
              The flooring associate Banks was extremely knowlegeable about flooring, shades, blinds and appliances. She was also very patient and customer service oriented.
              by
              • Verified Purchase
              • Recommended
              Sales Cashier Alicia was a pleasure to work with.
              Sales Cashier Alicia was a pleasure to work with.
              by
              • Verified Purchase
              • Recommended
              I received so much help and everyone was kind and smiled as they helped. No one made me feel lik...
              I received so much help and everyone was kind and smiled as they helped. No one made me feel like I was annoying them. All employees were happy to do their job and assist me.
              by
              • Verified Purchase
              • Recommended
              The staff are lazy, they don’t know where items are and have no knowledge of what they sell. They...
              The staff are lazy, they don’t know where items are and have no knowledge of what they sell. They are basically there to get a paycheck and roam freely instead of learning the store.
              by
              • Verified Purchase
              The staff at this Home Depot was consistently helpful during my three visits this year. Even when...
              The staff at this Home Depot was consistently helpful during my three visits this year. Even when the store was crowded, the cashier lines were managed so that the wait wasn't bad, even during this pandemic.
              by
              • Verified Purchase
              • Recommended
              I think that Home Depot is a needed store in the community. It is in a very convenient location. ...
              I think that Home Depot is a needed store in the community. It is in a very convenient location. The employees do their best in providing services to customers. Location is great. Bathroom service for customers is another plus for this store. The display of hand sanitizers at the registers are also a plus for this store.
              by
              • Verified Purchase
              • Recommended
              This store was very friendly and helpful I will continue to shop there.
              This store was very friendly and helpful I will continue to shop there.
              by
              • Verified Purchase
              • Recommended
              Kudos to Nazan Pettiford's team. Special thanks to James and Simcha who welcomed me and was swif...
              Kudos to Nazan Pettiford's team. Special thanks to James and Simcha who welcomed me and was swift at the checkout twice when I visited HD. They were patient and professional. As usual, Keisha and Sharon are smart, kind and proficient at the service desk. Thank you Mr. Pettiford for bring out the best in your associates. They make my shopping experience a gratifying experience. Also extending outstanding acknowledgement to Juan and Jessica from the Weiss Co who provides the lovely plants.
              by
              • Verified Purchase
              • Recommended
              Clean and have almost what you need
              Clean and have almost what you need
              by
              • Verified Purchase
              • Recommended
              I typically don't expect much when going to a large/corporate store but I've had some pretty grea...
              I typically don't expect much when going to a large/corporate store but I've had some pretty great working relationships with some of the employees at this location. It feels good when I shop there and the employees are engaged :)
              by
              • Verified Purchase
              • Recommended
              Home depot is the largest hard ware store in Brooklyn; I love the prices and plant selection .
              Home depot is the largest hard ware store in Brooklyn; I love the prices and plant selection .
              by
              • Verified Purchase
              • Recommended
              Employees are more helpful and enjoy their jobs.
              Employees are more helpful and enjoy their jobs.
              by
              • Verified Purchase
              • Recommended
              Stephon was very helpful and addressed our needs promptly and efficiently I was able to find wha...
              Stephon was very helpful and addressed our needs promptly and efficiently I was able to find what I was looking for easily The store was clean There was always an associate around to help.
              by
              • Verified Purchase
              • Recommended
              THE WORKERS ARE FRIENDLY AND KNOWLEDGEABLE. STORE IS ORGANIZED AND SHOPPING IS WONDERFUL EXPERIEN...
              THE WORKERS ARE FRIENDLY AND KNOWLEDGEABLE. STORE IS ORGANIZED AND SHOPPING IS WONDERFUL EXPERIENCE AT THIS LOCATION.
              by
              • Verified Purchase
              • Recommended
              Cashier, Alicia was extremely helpful making sure my order was going to be handled properly and ...
              Cashier, Alicia was extremely helpful making sure my order was going to be handled properly and making sure my delivery was going to be fast. I will be returning to the Bedford - Stuyvesant Home Depot location more often because of the customer service I was given.
              by
              • Verified Purchase
              • Recommended
              Showing 1-30 of 713 reviews

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