#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(816)318-2104
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
1306 E North Avenue
Belton, MO 64012
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Customer Store Reviews

  • 4.7 out of 453 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (453)
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Showing 1-30 of 453 reviews
My favorite store!!
I love coming to this location! Always greeted and helped without issue. Very friendly employees and a welcoming environment! I will always come here!
by
    • Recommended
    Helpfulness
    Found your crew member Heidi to be very knowledgeable,helpful and kind.
    by
      • Recommended
      Unable to provide documentation of purchase, costs over quote
      Belton Home Depot employees supported a purchase and install of water heater for a quoted price. Third party contactor installed as described, however upcharged for products given in quote. Home Depot has no record of quote, cannot provide an itemized receipt and the customer is left paying the difference. Third Party installer did not provide copied of install agreement, or record of signed documents. Customer had to visit store 2 times to get documents, and left with more questions than answers. Be advised to get quotes in writing, do not sign contracts with installers if disagreements on service exist, and do not expect support in dispute resolution other than filling out a survey online.
      by
        super customer service
        We had issues with an online order and couldn't complete it so we went into the store and they got us logged in and the order placed. Sam G and Shantel were great to work with.
        by
          • Recommended
          great customer service
          Debbie G. Is a great worker. Answer all our questions and stayed with us till we loaded our item.
          by
            • Recommended
            Nice store, great staff!
            Every staff person I encountered helped me in the different depts I was shopping in, and if they didn't have an answer, found someone who did.
            by
              • Recommended
              Great employees
              Sam G at customer service is very helpful and super friendly and deserves a raise she makes coming to Home Depot great!!
              by
                • Recommended
                Matt and Andrew were great!
                Very helpful and the best experience I’ve had in a long while
                by
                  • Recommended
                  Great experience
                  Great deals and easy to locate what am looking for
                  by
                    The most helpful people
                    The following employees are so helpful every time we come in! (Nicole, kellie, Brenda, Serena, and Bethany!
                    by
                      • Recommended
                      Matthew is the Man
                      Matthew rocks. He knows his stuff and isn't afraid to step up and help with whatever you need!
                      by
                        • Recommended
                        Ryobi 40V 20" self-propelled lawn mower
                        My 90 y/o father bought this lawn mower as a surprise gift for me. I had never used an electric mower. I am a 65 y/o petite female. This was very easy to operate, instructions were clear, and I had my 1 acre property up to community standards in no time. The product seems very capable and solid at a reasonable price.
                        by
                          • Recommended
                          John (Paint section)
                          John (black gentleman) was the friendliest, most helpful person I have ever encountered! Very cheerful, professional and seemed so happily to be there. I heard that he’s been working at this location for well over a decade.
                          by
                            • Recommended
                            Self check out
                            If you want to look at my reciept then higher people to check people out. Self check out is just that. I will not stop the next time someone wants to look over my reciept.
                            by
                              Outstanding Customer Service
                              I haven't used the handheld vacuum I bought yet except to assemble and make sure it works after charging the battery. I felt I should mention the 4 people I interacted with inthe store because they all exhibited outstanding customer service skills. I walked in was immediatedly assisted by an associate who directed me to two areas of the store where I could find what I was looking for. I found the item at my first stop but checked out the second location where 2 people assisted with price checking between 2 items, Then Ron, at check out, was very friendly & helpful. A very refreshing experience in this post Covid environment.
                              by
                                • Recommended
                                Great store
                                I have been impressed with the store and the employees are courteous and helpful
                                by
                                  • Recommended
                                  Helpfull Staff
                                  I was assisted in the Plumbing Dept to find what I needed. At check out my cashier was very helpful.
                                  by
                                    • Recommended
                                    Great store
                                    I really enjoy this Belton store. I have been cut going to it for many years as well as some of the others but however I don't have a good review for them so I will just stick with the positivity of this store. I often do go out of my way to come here just because the stress of the other ones.
                                    by
                                      I have visited this store many times in the last month and each time I have been greeted and asked if needed help
                                      We purchased carpet a few weeks ago and simply love it! Great experience, with measuring, ordering, amount of time to receive carpet and scheduling installation! Will definitely use Home Depot again!
                                      by
                                        • Recommended
                                        Helpful and friendly
                                        All the employees there were so helpful and friendly. I didn't go down an aisle but that someone would stop and ask me if they could help me or find something for me. Davis and particular with so helpful and helping me pick out my washer even going over reviews with me so that I could pick out the 1 That best suited me.
                                        by
                                          • Recommended
                                          Excellent customer service
                                          While Home Depot is not my preferred building supply store, a recent visit to the Belton store was made exceptionally better by Home Depot employee Donnie. Donnie was very helpful and made my shopping experience much better.
                                          by
                                            • Recommended
                                            Thanks Ron @ Belton Home Depot!
                                            Ron greeted me at the self checkout and told me about the Home Depot survey. He was very friendly and I appreciated the information he shared. Thanks Ron!
                                            by
                                              • Recommended
                                              Helpful employees
                                              It makes a huge difference when I have to go for something in the hardware store. If there is no one to ask I usually walk out. Home Depot has stepped up their game in this department. We have choosen to shop for all our remodeling needs at Home Depot because we can get help now.
                                              by
                                                • Recommended
                                                Very clean store
                                                Cleanest Home Depot in the area
                                                by
                                                  • Recommended
                                                  Awesome staff
                                                  Great customer service! Thank you Monica and Ryan B.!
                                                  by
                                                    • Recommended
                                                    Great Customer Service
                                                    I bought a washer and had the BEST associate. She was very helpful and made a difference when the item I first picked was out of stock. Normally I would have just left and went somewhere else to buy the washer.
                                                    by
                                                      • Recommended
                                                      Home depot order pick up.
                                                      They don't seem to have anyone who can fill an order off of a sheet they printed. This has happened at least 3 times to me and this was the worst.
                                                      by
                                                        A friend
                                                        Ms. Victoria Ragland cashier what a pleasure to meet you. Thank you for kindness shared.
                                                        by
                                                          • Recommended
                                                          Donnie - Belton MO
                                                          A tremendous $25.00 savings owed to the assistance and knowledge of Donnie's exceptional sales service!
                                                          by
                                                            • Recommended
                                                            Friendly, Fast, and overall Amazing!
                                                            Nathan E was the BEST Home Depot employee that I have had the honor of being helped by. Not only was he super friendly and respectful, but helped me find everything I was looking for with no hesitation! He made my experience not a 5 star one, but a 10 star! Thank you again for everything!
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 453 reviews

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