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Showing 1-30 of 381 reviews
Nov 24, 2020
I have been going to this location for a decade and I have always received excellent customer ser...
I have been going to this location for a decade and I have always received excellent customer service. Karen and Mandi went above and beyond to help me with my difficult return. This location always has everything stocked and their house and outside plants are fantastic! I highly recommend this location!
by
Verified Purchase
Recommended
Nov 23, 2020
This Home Depot obviously values, instills and teaches their Employees to give EXCELLENT Customer...
This Home Depot obviously values, instills and teaches their Employees to give EXCELLENT Customer Service! This weekend I shopped twice at the Home Depot near my home. I'm a Senior (age 62) & was doing some home projects. Both time I had Aaron T as my Cashier. Even though I was in the Self Checkout Lane, he greeted, assisted me twice and engaged in a short but Most pleasant (and genuine)
Conversation! When the register noted a problem & paged for "Customer Assistance" I didn't even need to turn around, Aaron was right there! Rami & Emily also gave "Top Shelf" Assistance, Customer Service and Helpfulness. I love my local Blaine Home Depot at The Village! I even got a Home Depot Card because of the Employees Excellent Customer Service, knowing I would continue to shop there! GREAT JOB!
by
Verified Purchase
Recommended
Nov 21, 2020
there is a Home Depot by my hose, but this time I shopped at Blaine, great experience. Belgica w...
there is a Home Depot by my hose, but this time I shopped at Blaine, great experience. Belgica was the cashier,
by
Verified Purchase
Recommended
Nov 20, 2020
I had no issues with the product selection nor the employees that assisted, but very disappointed...
I had no issues with the product selection nor the employees that assisted, but very disappointed that they don't accept a valid state drivers license that displays veteran status as proof of service for a veteran discount. Other Home Depots in the area accept it without question and apply the discount with their thanks. I won't shop here again, as I'd rather support a store that supports me and fellow veterans.
by
Verified Purchase
1 found this review helpful
Nov 18, 2020
I definitely enjoyed my experience here. I thought Emily was wonderful and very helpful and I als...
I definitely enjoyed my experience here. I thought Emily was wonderful and very helpful and I also thought Jessie from electrical was a great help!!!
by
Verified Purchase
Recommended
Nov 7, 2020
I was looking to lock our pantry door securely to have better accountability and more peace of mi...
I was looking to lock our pantry door securely to have better accountability and more peace of mind as this is where we store our medications. I had told Tim that I have a T.B.I. from Iraq so I didn't know what I needed exactly. Tim said," do you have your home key on you, because I can set the lock to work for your house key" (As long as I purchased it from Home Depot), all I did was pull out my house key and he was able to make my house key work for the New Keyed Door Handle. I am so thankful!! Very friendly and Knowledgeable staff.
by
Verified Purchase
Recommended
Nov 3, 2020
Great customer service! Always willing to help!
Great customer service! Always willing to help!
by
Verified Purchase
Recommended
Sep 24, 2020
The store has an abundance of products to choose from. The sales people and very friendly and ar...
The store has an abundance of products to choose from. The sales people and very friendly and are so helpful in every way. Just love that store.
by
Verified Purchase
Recommended
Sep 9, 2020
My interaction was with employee Cheryl. Great customer service. Always able to find what I need ...
My interaction was with employee Cheryl. Great customer service. Always able to find what I need and very service oriented employees
by
Verified Purchase
Recommended
Aug 16, 2020
This store is well maintained and has friendly staff. Even if I do not ask for help initially, am...
This store is well maintained and has friendly staff. Even if I do not ask for help initially, am associate is ready to help me find what I am looking for. I come to this spot about two to three times a day looking for different parts since I am remodeling and this location is always well stocked.
by
Verified Purchase
Recommended
Aug 13, 2020
Nancy is a friendly cashier, making customers feel welcomed!
Nancy is a friendly cashier, making customers feel welcomed!
by
Verified Purchase
Recommended
Aug 10, 2020
Worst customer experience I have ever had at a Home Depot. If your employees do not understand th...
Worst customer experience I have ever had at a Home Depot. If your employees do not understand the concept of customer service, do not hire them for retail work. Period.
by
Verified Purchase
Aug 9, 2020
Aaron in the checkout area was very helpful and courteous. He went out of his way to make sure t...
Aaron in the checkout area was very helpful and courteous. He went out of his way to make sure that I was able to check out correctly.
by
Verified Purchase
Recommended
Jul 23, 2020
Marla was awesome and did what ever she could to make the experience GREAT
Marla was awesome and did what ever she could to make the experience GREAT
by
Verified Purchase
Recommended
Jul 13, 2020
The Associates at this store are always help full
The Associates at this store are always help full
by
Verified Purchase
Recommended
Jul 8, 2020
FAR superior to the other home improvement stores in the area. Worth the drive.
FAR superior to the other home improvement stores in the area. Worth the drive.
by
Verified Purchase
Recommended
Jul 8, 2020
Love the staff here - THEY ALL SMILE - and they are ALL HELPFUL! The employees all know their st...
Love the staff here - THEY ALL SMILE - and they are ALL HELPFUL! The employees all know their stores inside and out. If you ask them where something is they direct you right to it. Amazing how well they know their products and where they are located in the store. Grace at the self checkout cashier section was awesome when I checked out the other day. Actually every employee I encountered was amazing but Grace was smiling, kind, patient and super helpful at the self checkout. On a side note about this store - if you ever need to rent a truck - PENSKE is an amaizng truck rental and their prices are cheaper than UHAUL or Budget. I have rented from Penske twice and I will NEVER use Uhaul or Budget. Also you can get your moving supplies from Home Depot. Their moving boxes are great, they held up for my move from California, and then here in storage for a year. THANK YOU HOME DEPOT!!
by
Verified Purchase
Recommended
Jul 4, 2020
Top notch employees and customer service Dept.
Top notch employees and customer service Dept.
by
Verified Purchase
Recommended
Jul 2, 2020
The staff are friendly and helpful.
The staff are friendly and helpful.
by
Verified Purchase
Recommended
Jun 30, 2020
THANK YOU VERY HELPFUL FOLKS HERE
THANK YOU VERY HELPFUL FOLKS HERE
by
Verified Purchase
Recommended
Jun 23, 2020
Sammie and Kevin M provided excellent customer service. I'm 63 and actually did a happy dance to ...
Sammie and Kevin M provided excellent customer service. I'm 63 and actually did a happy dance to show Sammie how much her willingness to go above and beyond right in the store!!
by
Verified Purchase
Recommended
Jun 3, 2020
we where promise a delivery of June 2nd on a range and received a voicemail stating that. After t...
we where promise a delivery of June 2nd on a range and received a voicemail stating that.
After taking the kitchen apart we received another voicemail later that day telling us that the delivery was now scheduled for Sat the 6th.
We went to the store and where told, "Nothing we can do, we use a third party vendor"
I told the manager on duty that I expected a phone call from the store manager to address this issue. She took my info, but I have yet to be contacted. Am I just supposed to wait for HomeDepot to maybe do something??
by
Verified Purchase
Jun 1, 2020
This store has most (but not all) employees without masks, no gloves and is a COVID-19 potential ...
This store has most (but not all) employees without masks, no gloves and is a COVID-19 potential incubation zone. Children and seniors definitely should avoid this contagious hot spot. Shoppers are also casual with self and others protection.
by
Verified Purchase
May 30, 2020
The store manager went above and beyond her duties to help us, as did the store associates. There...
The store manager went above and beyond her duties to help us, as did the store associates. There attitudes and customer service alone will keep me coming back to blaine home depot for all my supplies !
by
Verified Purchase
Recommended
May 18, 2020
Employes were very helpful and my order and transaction went very smooth Thanks again
Employes were very helpful and my order and transaction went very smooth Thanks again
by
Verified Purchase
Recommended
May 16, 2020
I was able to get knowledgeable, courteous and helpful assistance as soon as I went in. Everyone ...
I was able to get knowledgeable, courteous and helpful assistance as soon as I went in. Everyone at the store iwas friendly and ready to assist me.
by
Verified Purchase
Recommended
May 13, 2020
Great store and great sales staff
Great store and great sales staff
by
Verified Purchase
Recommended
Apr 5, 2020
Jeri & Christina both were very helpful! A smile on your face goes along way! Thank you
Jeri & Christina both were very helpful!
A smile on your face goes along way!
Thank you
by
Verified Purchase
Recommended
Apr 4, 2020
This store has always been staffed by friendly and knowledgeable people who genuinely want to hel...
This store has always been staffed by friendly and knowledgeable people who genuinely want to help .