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Filter Reviews By:Rating, Profile, Gender, Age (394)
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Showing 1-30 of 394 reviews
Jul 5, 2020
Don't go to the paint department if you expect any help. 3 employees in the paint mixing area, a...
Don't go to the paint department if you expect any help. 3 employees in the paint mixing area, and not one even bothered to acknowledge my presence, let alone apologize for the wait. After 10 minutes of being ignored, I left.
by
Verified Purchase
2 found this review helpful
Jul 1, 2020
Associates are very helpful
Associates are very helpful
by
Verified Purchase
Recommended
Jun 30, 2020
Great folks working at a great store!
Great folks working at a great store!
by
Verified Purchase
Recommended
Jun 5, 2020
Worst customer service that I have ever seen in the lumber department. Even after waiting over 2...
Worst customer service that I have ever seen in the lumber department. Even after waiting over 20 minutes we never received help.
by
Verified Purchase
1 found this review helpful
May 26, 2020
Poor customer service on this visit. The self checkout registers were dirty and it appeared there...
Poor customer service on this visit. The self checkout registers were dirty and it appeared there was no attempt to clean them
by
Verified Purchase
1 found this review helpful
May 26, 2020
Great service and selection.
Great service and selection.
by
Verified Purchase
Recommended
May 20, 2020
THE STORE IS DIRTY AND FULL OF STUFF BLOCKING THE EACH ISLE. PARKING LOT TOO SMALL. NOT EVERY C...
THE STORE IS DIRTY AND FULL OF STUFF BLOCKING THE EACH ISLE.
PARKING LOT TOO SMALL.
NOT EVERY CUSTOMER WEARING MASK GOING TO THE STORE. STORE NEED TO IMPLEMENT STRICT RULE.
by
Verified Purchase
May 16, 2020
It feels like a smaller store and the parking area is a bit of trouble to navigate but the store ...
It feels like a smaller store and the parking area is a bit of trouble to navigate but the store and employees are always helpful and amazing.
by
Verified Purchase
Recommended
Apr 17, 2020
I LIKE YOUR STORE VERY MUCH.
I LIKE YOUR STORE VERY MUCH.
by
Verified Purchase
Recommended
Mar 28, 2020
Very pleased with the help I received from James (Jaime), Lauren, Brighton, and Trinity there whe...
Very pleased with the help I received from James (Jaime), Lauren, Brighton, and Trinity there when I had to move 16' boards across the store and into a rental truck. James helped bundle the material and helped me wheel it across store and advised on how to load. Brighton (young man) actually loaded the boards onto the rental truck. Trinity advised on what vehicle to rent. It became a team effort and I was the beneficiary. Thanks to all involved.
by
Verified Purchase
Recommended
Mar 9, 2020
This Home Depot store has ALWAYS provided us with the very products and services that we need. Th...
This Home Depot store has ALWAYS provided us with the very products and services that we need. The employees friendly demeanor and helpful expertise are truly appreciated. The store is always neat and clean and well organized.
by
Verified Purchase
Feb 24, 2020
Throughout my time as a DIYer, I have always found this store to have an extremely knowledgeable ...
Throughout my time as a DIYer, I have always found this store to have an extremely knowledgeable and supportive staff. However, I recently took on the daunting and unfamiliar task of redoing my shower and throughout this experience I know this store will be my forever home for all of my projects in the future. I had the pleasure of working with Bruce throughout this experience and he has been amazingly supportive not only with helping me find the right tools and materials for the project, but also a great moral support as well. I ran into several hiccups with the project and he helped me to keep my chin up the whole way. I wish every store I went to had a Bruce, he's awesome!
by
Verified Purchase
Recommended
Jan 28, 2020
The employees at the Castle Rock store are always friendly and helpful.
The employees at the Castle Rock store are always friendly and helpful.
by
Verified Purchase
Recommended
Jan 22, 2020
Always happen with this location
Always happen with this location
by
Verified Purchase
Recommended
Jan 13, 2020
Shelley was very helpful in my transaction process while adding additional items to my list and s...
Shelley was very helpful in my transaction process while adding additional items to my list and she smells absolutely wonderful
by
Verified Purchase
Recommended
Jan 12, 2020
Cashier was Dorothy. Very pleasant.
Cashier was Dorothy. Very pleasant.
by
Verified Purchase
Recommended
Dec 5, 2019
Most of the employees there know where the items are at and are helpful. They are really good on ...
Most of the employees there know where the items are at and are helpful. They are really good on returns too.
by
Verified Purchase
Recommended
Nov 20, 2019
Ed in the Pro Shop was so helpful in correcting a problem with the delivery of incorrect steel st...
Ed in the Pro Shop was so helpful in correcting a problem with the delivery of incorrect steel studs. He went above and beyond our expectations to locate the correct materials, adjust the pricing, and even delivered the new materials himself because the store was short-handed on the 18th. Thank you Ed!!
by
Verified Purchase
Recommended
Nov 8, 2019
Extremely helpful staff in the lumber and rental departments- thanks Corey, Mike, and Sean!!
Extremely helpful staff in the lumber and rental departments- thanks Corey, Mike, and Sean!!
by
Verified Purchase
Recommended
Nov 8, 2019
Best Customer Service!!!
Best Customer Service!!!
by
Verified Purchase
Recommended
Oct 29, 2019
This store is great - much better than Lowe's in Castle Rock! John in appliances is incredibly he...
This store is great - much better than Lowe's in Castle Rock! John in appliances is incredibly helpful.
by
Verified Purchase
Recommended
Oct 13, 2019
Kurt in appliances was so helpful and friendly we bought 6 appliances from him. Terri in the pain...
Kurt in appliances was so helpful and friendly we bought 6 appliances from him. Terri in the paint department was very helpful with helping me choose the right paint products!!
by
Verified Purchase
Recommended
Oct 12, 2019
This store and its staff is the go to place for all your improvement needs. Staff is friendly and...
This store and its staff is the go to place for all your improvement needs. Staff is friendly and knowledgeable of the products in the store. Will definitely put Home Depot at the top of my list.
by
Verified Purchase
Recommended
Sep 26, 2019
We always enjoy shopping at Home Depot.
We always enjoy shopping at Home Depot.
by
Verified Purchase
Recommended
Aug 26, 2019
The entire crew at The Home Depot in Castle Rock is very helpful, friendly and professional. The ...
The entire crew at The Home Depot in Castle Rock is very helpful, friendly and professional. The entire store is always clean and well organized, too.
by
Verified Purchase
Recommended
Aug 22, 2019
Great store alway have what I want and employees are very helpful
Great store alway have what I want and employees are very helpful
by
Verified Purchase
Recommended
Aug 11, 2019
Gil in Plumbing is AWESOME!! He spent quite a bit of time with me as we figured out the best way ...
Gil in Plumbing is AWESOME!! He spent quite a bit of time with me as we figured out the best way to create a stable base, in a large painters bucket, for homemade Quidditch hoops (think hula hoops taped on top of tall PVC pipe). The challenge was to make the buckets sturdy but as lightweight as possible.
Gil helped me find the correct equipment, the correct concrete mixture, and he even cut sections of pvc pipe with a hacksaw for me. It was really helpful!
by
Verified Purchase
Recommended
Jul 2, 2019
Woke to a fractured in line water filter with 2" of standing water in the basement, after 2 hours...
Woke to a fractured in line water filter with 2" of standing water in the basement, after 2 hours of cleaning we went to this store at 6am when they opened. Carlos in plumbing was who helped us, we explained the situation, showed him pictures of everything on our phone and he quickly got us everything we needed to get the house back functioning! Once home with the education and parts Carlos supplied for us we had the water back on within 40 minutes! Very impressed
by
Verified Purchase
Recommended
Jul 1, 2019
Serving in the Air Force, used many Home Depot's. This stored in Castle Rock, CO is by far the b...
Serving in the Air Force, used many Home Depot's. This stored in Castle Rock, CO is by far the best I have ever used. Gave it a 5-Star. Do appreciate everyone.