#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(402)572-6489
Tool & Truck Rental(402)572-6480
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
4545 N 72nd St
Omaha, NE 68134
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Customer Store Reviews

  • 4.7 out of 441 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (441)
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Showing 1-30 of 441 reviews
Saturday at HD
Had an awesome exp.again today. This store had the nicest and most polite staff! I love the outdoor staff and plumbing. The outdoor staff are super polite, nice and love to talk and joke. Also the children's free work shop, (first Sat of every month) today were just as sweet and nice as ever.
by
    • Recommended
    Todays rude Cashier
    Michaela is the name on the receipt. She ignored me for a few minutes, glanced twice and continued to ignore me while she was texting or playing on her phone. Then she acted like it was an inconvenience to ring me up. Total fail HomeDepot
    by
      dedicated service
      One day I went tp purchase a lawn mower, but I only had $300.00 dollars. This employee name remmie must of notice the discussed look upon my face. Remmie assisted me ,and shared informatio ,and help me to recieved an account card for purchasing materials for my house, and tool box for my pick-up.
      by
        • Recommended
        Great customer service
        We went in to buy a picnic table and when we got there there were several to choose from. Amy was great at the check out and Reemie was great when we had to get the table unlocked outside.
        by
          • Recommended
          Store was ok but delivery not good was to include installation that fell short etc etc I canceled the order and will do my business elsewhere.
          Delivery sucks was to include installation was a heated moment. HD took items back to store and told me to pick them up. I canceled the order.
          by
            Outdoor project purchase
            Excellent customer service from the Special Services Desk - Reenie (ASM) & Lia ? (from Special Services) took my order and got me out of the store in record time. Very pleased and can't wait till the product comes in to install in my new place !!
            by
              • Recommended
              Kenya and Jonathan were amazing
              Flawless execution and customer service! Kenya and Jonathan were ON IT! thank you again for your help, attentiveness and time. I cannot thank you enough
              by
                • Recommended
                Great experience
                Amir was awesome when checking out
                by
                  • Recommended
                  Amir was a huge help!
                  Amir was friendly and a ton of help with my return. People like him make me choose Home Depot over the competitors.
                  by
                    Flooring Department
                    The flooring department was well stock. This department did offer a few sales as well
                    by
                      • Recommended
                      Return with ease
                      Amir was extremely helpful in my return of a defective product. He went out of his way to assist me in finding everything I needed
                      by
                        • Recommended
                        Great customer service, along with a fully stocked store!
                        Store 3202 always has everything I need when I go there. Their staff is always helpful and positive.
                        by
                          • Recommended
                          Employees are helpful and friendly
                          Adriana was very helpful in completing the item I was ordering.
                          by
                            • Recommended
                            Adrian Rocks
                            Adriana the best. super helpful
                            by
                              • Recommended
                              Janelle was awesome
                              :) she explained why my card wasnt working l
                              by
                                • Recommended
                                very friendly
                                got the help i needed fast
                                by
                                  • Recommended
                                  very nice people
                                  I love coming here they are so nice
                                  by
                                    • Recommended
                                    Customer service
                                    Kenya you are helpful and friendly!
                                    by
                                      • Recommended
                                      Lamp
                                      Quwon did a great job helping with getting a lamp down and making sure I had lightbulbs. He also rang me up.
                                      by
                                        • Recommended
                                        Unprofessional suppliers
                                        I bought a piece of lumber that was supposed to be 1×12×6. Which means 12 inches wide, but it is 11×1/4 inches wide. Very disappointed. I feel cheated
                                        by
                                          Awesome staff!
                                          Super satisfied with the items I purchased
                                          by
                                            • Recommended
                                            WASHER AND DRYER TOWER
                                            WE BOUGHT THIS WASHER AND DRYER TOWER THAT WAS ON SALE AT HOME DEPOT * WE SHOPPED AROUND THE CITY FOR 3-5 DAYS FOR THIS SAME/SIMILAR WASHER AND DRYER TOWER * THE SAME PRODUCT WAS $250-$500 MORE AT THE NOT TO MENTION GREAT NAME STORES * WE ARE VERY PLEASED WITH OUR WASHER AND DRYER TOWER PURCHASE AT HOME DEPOT - HOME DELIVERY, SET UP AND TAKE AWAY OLD SET WAS SCHEDULED VERY SOON...
                                            by
                                              • Recommended
                                              Great people
                                              Staff is patient and helpful throughout the store.
                                              by
                                                customer service
                                                Enjoyed Rachel and Adriana at customer service. Very happy and helpful pleasant experience.
                                                by
                                                  • Recommended
                                                  Outstanding!
                                                  Every one at this location is very helpful and friendly.
                                                  by
                                                    • Recommended
                                                    Always stocked and people to help.
                                                    This is the best Home Depot in Omaha. It’s always well stocked and there are people actually working to help you. People are very helpful at the Home Depot on 72nd/Ames
                                                    by
                                                      • Recommended
                                                      Excellent store and location to take care of your home Improvement needs.
                                                      We bought the DeWalt battery operated pruner. This pruner is outstanding. 1100 cuts just on one charge. We wanted to get another battery so he did so a couple of days later. You will love the customer service you get from the friendly staff at Home Depot.
                                                      by
                                                        • Recommended
                                                        Completely Satisfied
                                                        HomeDepot has a variety of product and if unable to locate. They have employees Carmen and Agha who will assure that your shopping experience is a valued one. Thanks to them and their team for understanding a customer's time is valuable. Great job.
                                                        by
                                                          Derek and Rachal
                                                          I was prompted to visit store because of product failed to work. I received assistance from MGR Derek who went above and beyond to solve the issue. I paid for product at Customer Service Desk, being greeted with a smile by Rachal who also thanked me for coming. Cudos to both of them.
                                                          by
                                                            Amazing Customer Service !!
                                                            I was apprehensive about going there at noon on a Saturday as well as It's been the first cool day in over a week- I knew they'd be busy. I immediately found what i was looking for once I walked in!! I got to the register and Brenda was ready with a smile to check me out! No lines, no waiting, definitely VIP treatment. After the past few years after the pandemic, its hard to find good customer service. Lines are long, places are short staffed, tempers are short... but Brenda was fantastic! A breath of fresh air.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 441 reviews

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