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Filter Reviews By:Rating, Profile, Gender, Age (286)
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Showing 1-30 of 286 reviews
Feb 17, 2018
Very attentive great attitude..clean.
Very attentive great attitude..clean.
by
Verified Purchase
Recommended
Feb 14, 2018
Home Depot is a great place to shop!!
Home Depot is a great place to shop!!
by
Verified Purchase
Recommended
Feb 8, 2018
KEPT NEAT AND CLEAN, FRIENDLY EMPLOYEES .
KEPT NEAT AND CLEAN, FRIENDLY EMPLOYEES .
by
Verified Purchase
Recommended
Jan 8, 2018
Since the Chelsea Store opened, I noticed that it has improved each year. It is in a good loc...
Since the Chelsea Store opened, I noticed that it has improved each year. It is in a good location, the employees speak and comprehend English much better now.
I noticed there was a lack of persons who are Limited/Disabled. It would be best if in each department there was a retired senior. For example in the Electrical Department a retired Electrician. They are much more experienced and understand the importance of giving the correct information/statement.
I would also caution employees to stay off cell phones and not to group together at the front doors talking.
This is positive encouragement to Management.
by
Verified Purchase
Recommended
Dec 22, 2017
employed are very helpful and the customer service are great!
employed are very helpful and the customer service are great!
by
Verified Purchase
Recommended
Nov 20, 2017
This store is awesome! Once you are used to where things are it will be easy for to look for your...
This store is awesome! Once you are used to where things are it will be easy for to look for your specific item. It's so spectacular!
by
Verified Purchase
Recommended
Nov 13, 2017
Since the store opened it has improved the property location from an abandoned retail store and b...
Since the store opened it has improved the property location from an abandoned retail store and brought in many good businesses to Chelsea and has provided employment and services to the surrounding communities.
by
Verified Purchase
Recommended
Nov 8, 2017
Maryanne Kennedy is a very helpful worker who goes above and behind to assist customers at the Ch...
Maryanne Kennedy is a very helpful worker who goes above and behind to assist customers at the Chelsea Home Depot. We hope she gets recognized by the management.
K vitello
by
Verified Purchase
Recommended
Nov 7, 2017
Nice store
Nice store
by
Verified Purchase
Recommended
Sep 23, 2017
Home Depot I recommend
Home Depot I recommend
by
Verified Purchase
Recommended
Sep 2, 2017
Great Experience!
Great Experience!
by
Verified Purchase
Recommended
Aug 13, 2017
The store was clean. Product selection good. Employees were friendly but not as knowledgable as...
The store was clean. Product selection good. Employees were friendly but not as knowledgable as the Everett Store as to the location of products, or the correct use.
by
Verified Purchase
Recommended
Aug 8, 2017
My last experience at this Home Depot was extremely pleasant. I was in need of a new appliance, a...
My last experience at this Home Depot was extremely pleasant. I was in need of a new appliance, and as circumstances have it, it was an emergency. I was able to find the appliance I needed, found the price to be competitive and enjoyed my conversation with the sales associate. "Fred" was very knowledgeable about the product and explained all of the machines' functions. I was impressed with the ease of doing business and scheduled a delivery. Great Job!!
by
Verified Purchase
Recommended
Jul 23, 2017
This store needs more personal and their employees needs to be well trained. Needs more employees...
This store needs more personal and their employees needs to be well trained. Needs more employees and cashiers!
by
Verified Purchase
Jul 13, 2017
Thank to Pedro in the lumber department
Thanks to Pedro in the lumber department spent his time to cut some pieces plywood for me. He should get a raise.
by
2 found this review helpful
Jun 14, 2017
The Chelsea store has a very friendly and customer welcome atmosphere. The employees are helpful...
The Chelsea store has a very friendly and customer welcome atmosphere. The employees are helpful and answer questions. In particular, Eddie Dejesus, an employee is exemplary in his ability to help customers
by
Verified Purchase
Recommended
May 24, 2017
IF THEY DON'T HAVE IT THEY WILL DO THERE BEST TO GET IT.
IF THEY DON'T HAVE IT THEY WILL DO THERE BEST TO GET IT.
by
Verified Purchase
Recommended
Apr 24, 2017
Horrible/worse Home Depot
The Chelsea MA. Location is horrible,none of the employees have any knowledge of anything at all not even location of an item let alone any sound advice none of the employees speak/understand proper English or Spanish & the store is always a mess & very dusty & dirty. Inspections services should pay a visit & keep a close watch on this location store
by
Apr 11, 2017
very good
very good
by
Verified Purchase
Recommended
Feb 22, 2017
The only positive thing I can say about this location is the convenience of where it is located. ...
The only positive thing I can say about this location is the convenience of where it is located. Staff does not acknowledge you, does not help when you've been walking around or standing in an aisle looking for a product and they do not thank you when you leave. Everytime I have shopped at this location I can count how many employees I walk by and wonder why they do not offer any assistance. I usually get help when I see another customer in the same area and I ask that person if they know what I am looking for. If my business is not important then I'm happy to go some place else. I've lived in Chlesea for 7 years and this is how the store has always been since I've shopped there. I now go to the Everett location but keeping coming back to the Chelsea location in hopes that it has made an improvement to it's customer service. Clearly it has not.
by
Verified Purchase
Feb 18, 2017
The store is generally well organized. Has good prices and excellent "special item" sales. Great ...
The store is generally well organized. Has good prices and excellent "special item" sales. Great
"Black Friday" sales on hand tools and power tools. The "returns" process is mostly quick and easy with a receipt. Great job there on the returns process.
The only consistantly disappointing experience is the wait time trying to get information at the Pro Desk.
by
Verified Purchase
Recommended
Jan 30, 2017
Another failure!
Out of stock shelves, messy aisles and no one to help.
Another bad experience at the Home Depot.
by
Recommended
Jan 28, 2017
MY WIFE AND I ENJOYED AN OUTSTANDING SHOPPING EXPERIENCE AT THE CHELSEA HOME DEPOT. I LIVE IN EVE...
MY WIFE AND I ENJOYED AN OUTSTANDING SHOPPING EXPERIENCE AT THE CHELSEA HOME DEPOT. I LIVE IN EVERETT MA,AND I DRIVE TO THE CHELSEA STORE FOR ALL THE GOOD REASONS.
by
Verified Purchase
Recommended
Jan 27, 2017
the service is very good and the products are available
the service is very good and the products are available
by
Verified Purchase
Recommended
Jan 24, 2017
Great store "great" employees !!
Great store "great" employees !!
by
Verified Purchase
Recommended
Jan 21, 2017
Chelsea #8979 has greatly improved in the area of customer service over the past couple of years,...
Chelsea #8979 has greatly improved in the area of customer service over the past couple of years, whether from Management change, or improved training & practices. . . whatever it was is definitely working. . . GOOD JOB!!!!!!!!!!!!
by
Verified Purchase
Recommended
Jan 16, 2017
Store was clean nice and organized...
Store was clean nice and organized...
by
Verified Purchase
Recommended
Jan 16, 2017
The employees at this Home Depot were very helpful and friendly.
The employees at this Home Depot were very helpful and friendly.
by
Verified Purchase
Pro
Recommended
Jan 14, 2017
I enjoy going to that store because I always get the product I need there. Also it is clean and m...
I enjoy going to that store because I always get the product I need there.
Also it is clean and most of the cashiers are very friendly.
I recommend that to everybody!
by
Verified Purchase
Recommended
Jan 13, 2017
Better
In the past, I have had issue with being ignored at this store. I have found customer service is getting better.