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Showing 1-30 of 511 reviews
Feb 17, 2023
Over 100 board foot of trim
Home Depot operated like a professional Millworks shop. Andy’s vast knowledge made short work of special cuts on over 100 board feet of specialized trim.
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Recommended
May 30, 2024
Customer service experience
The Christiansburg, VA Home Depot is a retail behemoth that has redefined the shopping experience! This bastion of excellence has consistently raised the bar, and my recent visit was no exception. The pièce de résistance was undoubtedly Alice, the self-checkout virtuoso, who single-handedly elevated my experience to unprecedented heights!
With a warm and welcoming demeanor, Alice expertly guided me through the self-checkout process, her proficiency and grace under pressure a wonder to behold. Her unwavering dedication to customer satisfaction was palpable, her enthusiasm infectious, and her professionalism unparalleled.
In a world where exceptional service is a rarity, Alice shines like a beacon, illuminating the path for others to follow. The Christiansburg Home Depot is fortunate to have her on their team, and I am forever grateful for the encounter.
Please accept my most sincere and heartfelt accolades for a shopping experience that was truly sublime. I shall return, and I shall spread the word about this retail gem and its exceptional team!
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Recommended
May 24, 2024
Great experience.
Contract sales associates are always willing to help on a daily basis. Mark, Tessa, Tim and Belen
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Recommended
May 12, 2024
Like the store but hate the self checkout
I shop here frequently but I continually see multiple employees standing around the self checkout area while i am forced to use that stupid process. I dont understand why we cant have cashiers to check you out when you are finished shopping. Many other folks feel the same way about this.
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May 10, 2024
Awesome Customer Service
I had an issue with an extended warranty claim on a dehumidifier. The store was extremely helpful in resolving the issue quickly, professionally, and cheerfully, and the entire process exceeded my expectations. I have always found the customer service at Home Depot to be exceptional. That is why I always prefer to shop there instead of at one of their competitors whenever I can, and will continue to do so.
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Recommended
Apr 22, 2024
The best Home Depot store is in Christianburg VA
I was in a rush to find a list of items for a rush contract and was greetred by ready willing and able employees that helped me get everything on my list with a smile and polite manner. I will definitely be returning to this store again.
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Recommended
Apr 19, 2024
Amazing service
The tool I needed was out of stock but then Trey came along to help me and found a similar tool. Matched the price to the lowered price tool that was out of stock. Trey proceeded to help me with a heavy bag and took it and loaded in my car. I was so impressed with this amazing above and beyond service I received from this store.
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Recommended
Jan 2, 2024
Excellent Customer Service
I recently went in to purchase a single orchid. The garden dept. staff member John noticed and recommended I take a look at the special table of orchids for $8 at the entrance. Because of him I was able to purchase multiple orchids for nursing home residents at a great price. Many thanks to John and Home Depot for this special pricing of beautiful, quality orchids.
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Recommended
Dec 15, 2023
Quality Products and Employees with employees there to assist the shopper
Home Depot where quality products and prices are reasonable with employees that actually can and will assist you!
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Recommended
1 found this review helpful
Nov 27, 2023
Excellent customer service.
I bought a refridgerator and range on black friday and so glad I did. The best bundle deal in town with excellent sales service.
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Recommended
Nov 26, 2023
Great Store
My husband and I are updating our fireplace. We have been looking and researching everywhere for stone and faux stone for the bottom of the fireplace. We went to our local Home Depot store and found exactly what we were looking for and they have everything we need to complete the job.
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Recommended
Nov 26, 2023
Good
Great deals! Need more repair parts for water heaters.
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Recommended
Nov 17, 2023
Fantastic Store
If you want an exact match for a paint color... this is the place to go!
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Recommended
Nov 13, 2023
Great experience
Customer service here stands out from all the other home improvement stores with their better prices and helpful/ friendly employees!
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Recommended
Nov 3, 2023
Hokie Student Needs Some Heat
Our Va Tech student needed a couple of radiant oil filled heaters for their apartment. I also bought a couple of Frost King window insulation kits. I live six hours from campus so I called the Christianburg store and placed an order for the needed items and our student can pick them up. Saved me time and gas money.
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Recommended
Nov 2, 2023
Great service
The cashier was doing multiple jobs and had time to help us with our issue at self checkout
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Recommended
Nov 2, 2023
Great selection
Store had more variety than most Home Depot’s I have been to. Workers are friendly and always eager to help lead you in the right direction and brand for your particular project.
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Recommended
Oct 11, 2023
Great store!
Best home improvement store in our area! Always well stocked and employees are very well mannered and helpful. This is the only building supply I actually look forward to shopping in.
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Recommended
Sep 25, 2023
My home depot is awesome
I love my home depot, everyone. There is very friendly. Never had a problem when I was in the store. Pretty quick, check out. All around great place to go get what you need.
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Recommended
Sep 23, 2023
Love Cburg Home Depot!!
This store is always clean, the staff is friendly and I love going there.
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Recommended
Sep 5, 2023
Lisa, Customer Service, ROCKS!!!
My contractor placed a pick up for me to grab, however, his store was located in Dallas, TX. Lisa saw my fear/frustration and nicely offered to print off my order AND write the aisle/bay location for me to easily find. If it were NOT for Lisa I would have been lost. Thank You Lisa!!!
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Recommended
Aug 4, 2023
Awesome refrigerator
we purchased a LG refrigerator from Home Depot and paid much less than their competitor. This refrigerator is incredible!!!! I cannot believe all the bells and whistles on this thing!!! I would highly recommend this to my family and friends.
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Recommended
Jul 30, 2023
Excellent service
The ladies at the store Susan And Faye very helpful!
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Recommended
Jul 17, 2023
All around terrible experience
Was harassed by clerk in parking lot, manager did nothing but offer an half hearted “apology” and no remedy.
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May 31, 2023
Easy Shopping in the Garden Department of Home Depot
I find the Home Depot Garden Department very pleasant to use. There are always many nice choices, and the plants are well cared for.
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Recommended
May 19, 2023
Top Notch Customer Service
After an IT issue at the store. The store Manager Alan and employee Jay gave us 10 Star customer Service getting our order taken care of! You don’t see this kind of customer service everyday. Thanks guys
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Apr 25, 2023
"Always problem solving."
This Home Depot location is away from major highways but is worth the trip.
The management has obviously instructed the staff to help (my experience in other states was apathy). During regular working hours there is a helpful staff member, with experience, in both Mill Works and Paint.
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Recommended
Feb 28, 2023
Pass by
I pass several stores to get to Homedepot where I usually find everything I need. Everyone is so helpful and knowledgeable and if by chance they don’t have what you need they suggest where to find it.
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Recommended
Feb 3, 2023
Worst experience ever!
Will never shop here again! People standing around found nothing and you have to ask them to help load stuff and they tell you that you have to pull your own 30 cases of tiles and load yourself even tho you spent $2k there!
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Dec 20, 2022
Excellent Employees Ari & Frances!
Hope you meet Ari & Frances when you shop at The Home Depot in Christiansburg VA. They gave the extra effort to make me a satisfied customer at Christmas time. Two exceptional examples how people working with the public can be. High marks!