#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(716)635-0425
Tool & Truck Rental(716)635-0400
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
4139 Transit Rd
Williamsville, NY 14221
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Customer Store Reviews

  • 4.7 out of 577 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (577)
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Showing 1-30 of 577 reviews
Great kitchen designer!
Rick Joyner was a pleasure to work with. He was extremely warm and welcoming from the start. He took time to get to know us and our preferences before jumping in to our kitchen design. His attention to detail was exceptional as he carefully planned the intricacies of our project. His communication via email and phone was always professional. By the end of the experience, he felt more like a friend than our kitchen designer. Home Depot is lucky to have a guy like Rick on their team!
by
    • Recommended
    Extremely helpful employees
    We went to the plumbing section with a list of things needed to run water lines in a trailer to hook up a washing machine. Muhammed was SOOO helpful with showing us exactly what we needed AND explained why/how to complete this project. He definitely saved us a ton of time AND our sanity!
    by
      • Recommended
      Great experience shopping, I love my home depot
      Excellent experience
      by
        • Recommended
        Service & Attitude
        While shopping for some general garden items, I had friendly encounters with 3 employees, one working the parking lot, the cashier, and a floor employee. All were friendly, kind, and helpful, which made for an enjoyable stop. The items I wanted were well stocked and available. The selection of items were diverse.
        by
          • Recommended
          Always have what I need
          Neat, clean, friendly knowledgeable staff.
          by
            • Recommended
            the manager I believe his name is Jake is very helpful, and very nice young man.
            I recently purchased a new Samsung top loader with smart technology washer, so far so good, there were a hiccup or 2, but the straightened everything out.
            by
              • Recommended
              Just excellent employees
              In big box stores, it's often difficult to find someone to ask 'where do I find'. What a time suck. Not at this store... so many employees consistently asked if they could help me find things, and Dora the cashier was friendly and fast. Great store, will only shop here from now on!
              by
                • Recommended
                Pleasant Experience and Guidance
                While selecting the type of paint I needed for a specific project, I received very helpful, pleasant and knowledgeable guidance. I was very pleased with the product I purchased, and it was perfect for my project
                by
                  • Recommended
                  Great service
                  Can’t say enough about the pro desk associates specially Marlene . They all greet with a smile and a hello they all know me I’m a frequent shopper
                  by
                    • Recommended
                    Get a new card reader!
                    Please get a new credit card reader at the register I cashed out at. The chip reader does not work. And it’s been months. So you have to put it in the chip reader 3 times, gets denied every time, and then finally it lets you swipe so I can pay and get out of there. All the cashiers know about this. Please replace it so I don’t waste so much of my time. This has been going on for months!
                    by
                      Great Service!
                      Employees are always friendly and willing to help! Thank you!
                      by
                        • Recommended
                        Stellar customer service and lots of available clerks to help!
                        Was able to find a great shower head and I liked it so much I went back for another. Great variety of choices from budget to high end. Great quality.
                        by
                          • Recommended
                          Great employees in a great store
                          Very friendly and helpful staff. Wouldn’t shop for home improvement goods anywhere else than the Clarence Home Depot thanks to the amazing staff.
                          by
                            • Recommended
                            ok
                            ok, store ok ,pricing high
                            by
                              • Recommended
                              Plumbing
                              Muhammed did such a wonderful job with his helpfulness, knowledge and patience to find us the right supplies to repair our broken plumbing valve.
                              by
                                • Recommended
                                CUSTOMER SERVICE
                                Customer service ...OUTSTANDING!
                                by
                                • DIY
                                • Recommended
                                Claire was so friendly and helpful and amazing best cashier I ever met I’ll be back all the time
                                Claire was so friendly and helpful and amazing best cashier I ever met I’ll be back all the time
                                by
                                • Verified Purchase
                                • Recommended
                                PHIL WAS THE SALES PERSONS NAME I USED MIKE THROUGHOUT THE SURVEY PLEASE BE SURE PHIL ( IN GARGEN...
                                PHIL WAS THE SALES PERSONS NAME I USED MIKE THROUGHOUT THE SURVEY PLEASE BE SURE PHIL ( IN GARGEN) GETS ANY CREDITS
                                by
                                • Verified Purchase
                                • Recommended
                                great store location and employees always friendly
                                great store location and employees always friendly
                                by
                                • Verified Purchase
                                • Recommended
                                Rick and kitchen designs was very helpful I believe his name was Rick raj6472 appreciated all the...
                                Rick and kitchen designs was very helpful I believe his name was Rick raj6472 appreciated all the work that he did for us
                                by
                                • Verified Purchase
                                • Recommended
                                I am pretty much centered on 3 Home Depot locations. I find better service inside and outside the...
                                I am pretty much centered on 3 Home Depot locations. I find better service inside and outside the store here than the other 2 locations. They just seem to go the extra steps to make sure you are happy in your experiences there. Always asking if you need help and being informative on your choices.
                                by
                                • Verified Purchase
                                • Recommended
                                The store was well stocked and the employees were attentive, kind and knowledgeable. This store ...
                                The store was well stocked and the employees were attentive, kind and knowledgeable. This store affirms my belief that Home Depot values the customer, service and making resources plentiful and available above all else. Thank you.
                                by
                                • Verified Purchase
                                • Recommended
                                Always a positive experience at this store. Clean and nice and the employees are always helpful ...
                                Always a positive experience at this store. Clean and nice and the employees are always helpful and accomodating.
                                by
                                • Verified Purchase
                                • Recommended
                                I’ve been in a lot of home improvement stores my favorite is the Home Depot bar far. The clarenc...
                                I’ve been in a lot of home improvement stores my favorite is the Home Depot bar far. The clarence Home Depot in particular is the best. Customer service is over the top, even during these times when stock is difficult to attain they are very apologetic if the item is not readily available even if it’s not their fault. The Clarence Home Depot is my home improvement store of choice.
                                by
                                • Verified Purchase
                                • Recommended
                                Great staff. Will take their time with you even if very busy. They do not make excuses. They do n...
                                Great staff. Will take their time with you even if very busy. They do not make excuses. They do not schedule appointments only to cancel and reschedule. If you have the choice between NFB and Transit, drive out to the Transit store! Great staff
                                by
                                • Verified Purchase
                                • Recommended
                                1 found this review helpful
                                Store was in tip top shape. Denice S was very helpful in assisting my with my special needs.
                                Store was in tip top shape. Denice S was very helpful in assisting my with my special needs.
                                by
                                • Verified Purchase
                                • Recommended
                                1 found this review helpful
                                I am always greeted by a very helpful staff at this location.
                                I am always greeted by a very helpful staff at this location.
                                by
                                • Verified Purchase
                                • Recommended
                                1 found this review helpful
                                Every store that I shop at I can usually fine what I go in for. But sometime I over shop
                                Every store that I shop at I can usually fine what I go in for. But sometime I over shop
                                by
                                • Verified Purchase
                                • Recommended
                                Always nice and helpful associates. This is one of the better locations to find help when I have ...
                                Always nice and helpful associates. This is one of the better locations to find help when I have questions.
                                by
                                • Verified Purchase
                                • Recommended
                                1 found this review helpful
                                Seek out Mohamed in this store .... he is the best by far of anyone else in this store ..... he h...
                                Seek out Mohamed in this store .... he is the best by far of anyone else in this store ..... he has 40 years of experience and it shows he is polite , eager to help and very reassuing when I go it makes my day if he is there just to check in ....even if I don't need his help
                                by
                                • Verified Purchase
                                • Recommended
                                1 found this review helpful
                                Showing 1-30 of 577 reviews

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