#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(817)556-4104
Tool & Truck Rental(817)556-4105
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
212 W Katherine P Raines Blvd Blvd
Cleburne, TX 76033
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Customer Store Reviews

  • 4.7 out of 348 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (348)
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Showing 1-30 of 348 reviews
The customer service
I like the fact that employees are right there after you first enter the store. You can ask them where a particular item is located. Someone will tell you which aisle it is on.
by
    • Recommended
    Employee
    Nicole at this location is a cashier who is always so friendly and always willing to help me find something if I don’t know where it is!
    by
      • Recommended
      Great store, my favorite Home Depot.
      I go to this, and have been to many more, and this is by far my favorite store. All employees I do and have dealt with are extremely friendly and helpful. I always go to the pro desk end, and John, Amanda and May are great, but Isamar is the best!!!!!
      by
        • Recommended
        Friendly assistance
        Had an associate help me out to pick a great insecticide product for my fruit trees
        by
          • Recommended
          Convenient location
          Location of store is very convenient. Close to home. Friendly employees. Products are easy to locate and very well stocked. Self checkout is the absolute best. Quick and easy.
          by
            • Recommended
            Very good
            Very helpful with appliance purchase, got a great deal
            by
              • Recommended
              Great support
              Bought a dishwasher and the HD Associate helped through the process
              by
                • Recommended
                Wonderful appliance experience!
                Highly recommend Tom in Appliances for informed purchasing and great professional advice.
                by
                • Verified Purchase
                • DIY
                • Recommended
                Tax exempt
                I’ve had the same issue 3 times at this store. I say it’s tax exempt. They acknowledge. I check the receipt. Surprise it’s taxed. My employer will not accept tax. So I have to waste more time at the service desk.
                by
                  Better than other Home Improvement Stores
                  Super Helpful employees.
                  by
                    • Recommended
                    Carpet
                    Don’t use this carpet service, waiting all day still not here !
                    by
                      Excellence
                      Very friendly and helpful people working here. Thank you
                      by
                        • Recommended
                        Excellent Customer Service
                        The employees at this store are some of the most knowledgeable people I have met at any home improvement store, including some of the other Home Depot stores that I've been to. I have had more people offer to help and be able to give thorough information on the products and services that they have available than anywhere else I've been. I really do appreciate their kindness and service!
                        by
                          Well Informed Staff
                          I'm always pleased with the floor staff. They are helpful making recommendations on my home projects. That keeps me coming back.
                          by
                            • Recommended
                            FLOORING SPECIALIST WAS AMAZING
                            If you are looking for flooring - go see Jacob! He's attentive, detailed oriented and his follow up is stellar! Highly recommend him!
                            by
                              Excellent customer service
                              Myself and my husband went in to purchase a door and a window. Sophia Bakers and Alan rebo went above and beyond to accolade us snd made the shopping experience very pleasant. I was very impressed when Sophia went out of her way to find a Cart after she went out of her way to hunt and find the door and window we were looking for. Alan also went above and beyond assisting her and found rhe correct sticker for our door. We were pleasantly supposed considering our shopping experience at home depot in the past has not lived up to this standard.
                              by
                                • Recommended
                                GAS STOVE PURCHASE
                                SALES PERSON TOM IN THE APPLIANCES WAS SO HELPFUL! 5 STARS....
                                by
                                  • Recommended
                                  In and Out
                                  I like that somebody helps when I have questions and boy do I have questions. I get in, get my help from an awesome employee and get out. Thank you
                                  by
                                    Anthony and Mia were the best
                                    We had a bad experience at another store. We did not wast to return to that store, so we went to Cleburne instead. The employees were very nice and helpful. We were very happy with our shopping experience and we will definitely shop here again.
                                    by
                                      • Recommended
                                      BEST Customer Service Rep. in the whole town
                                      Our salesperson Tom G. at the Cleburne, TX store was the best! He took the time and explained everything to us when we purchased our washing machine. He did not rush us or act like we were a bother to his busy day. If you need an appliance, go, see Tom. G.
                                      by
                                        Rude cashiers
                                        Had item for 20 dollars cheap at another homedepot store would not price match cashier was rude about it and never contacted a manager to see if it was possible to price match
                                        by
                                          Excellent customer care and service
                                          Employees went above and beyond to help me aquire the tools that I needed.
                                          by
                                            • Recommended
                                            Make it happen
                                            I found just what I needed at my Home Depot. A new heavy duty, but light weight garden hose. Pool supplies to get the pool ready for swimming.
                                            by
                                              • Recommended
                                              Excellent Service
                                              This Home Depot has extra friendly workers that are very helpful
                                              by
                                                • Recommended
                                                Horrible customer service clerk in returns.
                                                I had several items to return they were extras from a build project. The lady at the counter acted as if I was a burden to deal with. When I said if you don’t want to deal with me get someone who will she contacted her manager who intern came up to take care of my returns and she stood in the corner and snickered the entire time as if it was a funny thing to her. I don’t shop in these places to be treated like a third rate citizen and I will not be back to Home Depot in Cleburne Texas even though we have spent thousands of dollars there in the last two years. I believe it’s time for the customers to speak up instead of being treated as if we were a burden.
                                                by
                                                  Ty was very friendly and helpful!
                                                  Ty greeted us, smiled, helped without complaining and was very friendly.
                                                  by
                                                    • Recommended
                                                    helpful service
                                                    We shopped at Home Depot #6520 in Cleburn and were able to get the supplies we needed for hot water plumbing. We sure appreciated the helpful service there as well! 20 gal. Rheem hot water heater. Just what we needed for our family get-away!
                                                    by
                                                      Great customer service
                                                      Find Sarah McFadden when you need help sue is awesome and knows how to help you all Over the store !! Best customer service provider I have seen in years .
                                                      by
                                                        • Recommended
                                                        I would like to extend my thanks to Mr. Tom Garner in appliance sales. For his zeal, professional...
                                                        I would like to extend my thanks to Mr. Tom Garner in appliance sales. For his zeal, professionalism, and attention to our needs. Tom showed what a great shopping experience, Home depot has to offer.
                                                        by
                                                        • Verified Purchase
                                                        • Recommended
                                                        Everyone at this store has been very helpful and friendly. The store is clean and when I needed ...
                                                        Everyone at this store has been very helpful and friendly. The store is clean and when I needed assistance I received it in a timely manner.
                                                        by
                                                        • Verified Purchase
                                                        • Recommended
                                                        Showing 1-30 of 348 reviews

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