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Showing 1-30 of 684 reviews
Jan 14, 2023
Busy store / Filthy lot.
Good store location, sometimes very busy and it reflects in the overall store attitude. Never see a manager in the mix, The solders are running the war while the Generals sleep. Parking lot is always filthy and full of trash, nails, beer bottles etc. This kind of brings down Clermont's beauty. Most of the time they have what you're looking for. I see lots of young folks working departments with very little knowledge of what they are selling. I think a little more personalized supervision may be required (Job Shadowing) . After all Home Depot this is the face of your company when we go in and shop. I recommend if you shop this location go in early. midday its like Easter you will need to Hunt for assistance.
by
Verified Purchase
Recommended
Dec 4, 2022
Excellent Service
Michelle Carter in Kitchen and Bath Department is tops...Informed me of the pros and cons of ideas I had for a bathroom project, gave me great ideas and the feature and benefits of selections.
This is what customer service is about.
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Recommended
Nov 16, 2022
Excellent service and products.
Purchased products for bathroom remodeling.
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Recommended
Nov 13, 2022
Buyer BEWARE
Home Depot shoppers - check prices very carefully and make sure your products are rung up correctly. Products did not ring up at the same price as listed. It was a huge hassle and colossal waste of time to get this resolved!
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1 found this review helpful
Nov 6, 2022
NO CUSTOMER SERVICE
I went into the Clermont store this morning and it reminded me of Ghost town in Arizona Empty of all help , You must have an amazing breakroom or someone bought donuts this morning . I saw no associates when I needed help.
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Oct 27, 2022
Helpful knowledge Associate's here!
Find an Employee then you're all set they remain very pleasantly knowledgeably very helpful; Really appreciate HD's coupons I asked them to put me on list :) and the appliances we've purchased there free delivery are always VG condition! Great store good luck sticking to Your list :)
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Recommended
Oct 25, 2022
Great customer service
We were looking for a product and we were told by an employee at a different location that the product was discontinued. However, John from Hardware at the Clermont Location made our experience memorable. He was courteous, helpful and was able to locate the product for us. Thank you for this great experience and excellent service.
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Recommended
Oct 8, 2022
Nicest location I’ve been to in years
This location is very well stocked, clean and friendly. We were able to find all that we needed.
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Recommended
Oct 4, 2022
One of the last Big Box Stores that still has great employees
I was in need of a 100 amp fuse and not so sure if the one I grabbed was the correct one. The store was about to close; so I was certain there wouldn't be anyone to answer my questions. To my surprise a guy named Ed was right around the corned, and he answered all my questions. The Clermont Home Depot gets my business first before I go anywhere.
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Recommended
Sep 9, 2022
Outstanding service!
I needed to purchase a specific type of mulch and this store was the only one in my area that had it in stock. On arrival, I asked the cashier where it might be located and she called over a young man who knew all about it. He escorted me to the area where it was stored, obtained a cart for me, loaded the mulch onto the cart then put it into my car after checkout. The cashier and this young man were very nice and very personable - something you don't find too much these days, sadly. I have another big hardware store within 3 miles of my home but I'd rather drive further to this store just to be treated like a valued customer. Nice job!
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Recommended
Sep 4, 2022
Near perfect customer service staff
Greeted by manager a pretty Hispanic lady felt warmly welcomed for once. She's very pleasant by far the best thus far than the usual managers and I've lived in clermont my entire life. She creates a contagious sublime energy in the air that's evident. Starting with Patricia at customer service desk, how delightful! she’s like a breath of fresh air every single time any hour of any day. Andre is out of this world! Absolutely remarkable as always thank you for everything sincerely Drealy real. The gentleman in hand tools so willing, informative and helpful with hand sanders even at the last min before closing shockingly speaks volumes! Lastly but not least Jay at checkout with
patience of a saint and yet still remained cool as a cucumber.. near perfect experience. Thanks everyone mentioned- working sat sept 03, 2022 @closing time- really means the world …
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Recommended
Aug 31, 2022
Hot Water Heater - Purchase and Installation
We purchased our hot waster heater through Home Depot and used their Home Depot installers (Third Party). It was a nice experience and the service was terrific. Would definitely recommend Home Depot and their partnership installers to family and friends.
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Recommended
Aug 27, 2022
Satisfying trip to Home Depot on a Saturday
I recently purchased a new home and there are a multitude of items I need to make it a "home." I went to the Home Depot in Clermont, FL today and had a very satisfying experience. I asked multiple people questions about many topics as well as asking where things were located within the store. Each person was eager to help and one went so far as to walk me over to the aisle where the item was located. Oftentimes you can feel like a bother to a store employee at other stores but that was definitely not the case today. Well done HOME DEPOT! I'll see you next week with another list!
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Recommended
Jul 24, 2022
Excellent associates!!
Huge shout out to Bob and Ronnie for all their help last week. I was walking the store trying to find items to use for my project and Bob helped me and took a great amount of time to help me.
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Recommended
Jul 20, 2022
Excellent customer service
Found what I was looking for easy and associates offering assistance.
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Recommended
Jun 29, 2022
amazing employees. Overall enjoyable experience every time I go.
always satisfied with my visit.
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Recommended
Jun 20, 2022
Great features
Always very satisfied with my purchases
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Recommended
Jun 18, 2022
Wonderful Employees and carries everything I need
I visited the Clermont Home Depot today and it was like everyone was trained by Disney to be Happy and Cheerful. Not only was everyone so willing to help me but was happy to do so. I also found some great buys. What a pleasant experience shopping today.
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Recommended
May 30, 2022
Granite removed
They charged me $300 just to remove and place in garage which is 20 ft away. Not happy
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Apr 20, 2022
Great support!
If you are looking for a ceiling fan, ask for Rick. He is very knowledgeable and will take time to answer all your questions.
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Recommended
Mar 21, 2022
Great Employees
The employees were very helpful and friendly. The bargains were good too.
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Recommended
Jan 6, 2022
Worst Home Depot in FL
The staff were very unhelpful. I asked for help and nobody came. I found someone stocking the shelves and all he did was ask me for the product number and looked up and then immediately went to help another customer and never came back. The store was supposed to have 76 of this item according to the website and it should’ve been on the shelf and easy to purchase. I looked for big displays all around the store and wasted 30 minutes trying to locate the item.
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Dec 5, 2021
Montel in the garden center is amazing!
Montel in the garden center is so helpful and welcoming. Merry Christmas Montel!
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Recommended
Nov 27, 2021
Tool Bundles
The fact that I can buy Milwaukee tool bundles at a great price, compared to ecommerce and not have to pay the shipping fee makes a difference. I myself like to see the tools and equipment in person.
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Recommended
Oct 21, 2021
Appliance delivery
The purchase and delivery of my appliance from Home Depot was done professionally and timely. I am completely satisfied with the entire purchase experience.
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Recommended
Oct 19, 2021
Friendly and helpful
On trip today, the garden center employee was extremely polite and helpful.
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Recommended
Oct 15, 2021
Awesome store with helpful, knowledgeable employees!
Today, we found the perfect gift for our daughter-in-law. During the Christmas holidays, she has a large display of nutcrackers. We purchased (two) '3.5 ft Blissful Figures LED Nutcracker with Axe'. --Can't wait until she sees them!
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Recommended
Oct 1, 2021
Equipment Rental
Equipment availability, friendliness, great customer service.
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Recommended
Sep 27, 2021
Great customer service
The clermont location is the best !
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Recommended
Jul 31, 2021
Yes we did, is always nice to go to Home Depot Yes We did get assistance His name is Carl and wor...
Yes we did, is always nice to go to Home Depot
Yes We did get assistance His name is Carl and works at the Garden Center extremely helpful
He knows everything.
Yes very organize and clean
Yes the were, special[y Carl.