#1 Home Improvement Retailer

Customer Store Reviews

  • 4.5 out of 481 reviews
90%Of Customers
Recommend This Store
caret
Filter Reviews By:Rating, Profile, Gender, Age (481)
Star Rating
Home Improvement Profile
Gender
Age Range
Showing 1-30 of 481 reviews
Excellent Customer Service
Excellent Service given by empoyees, especially Majorie Tobillo. Keep up the good work! The Home Depot ,Colma, California
by
    Good pricing
    This location is convenient and prices are reasonable
    by
      • Recommended
      Doris needs professional customer training
      I was treated very rudely by Doris at the front desk. I don't think she has the training they need. She needs to treat people with respect!
      by
        Generally a Good Home Depot
        I have been impressed with this Home Depot primarily because of its ample parking, large paint department, and size of flooring department that I haven't seen at other HD's. I also like that this one has many of HD's moving supply items. Self-check out is usually pretty easy. I do wish their saw worked for customized wood cuts.
        by
          • Recommended
          Quality product furnace filter
          16 x 25 air filter captures all the unwanted air polutant, my furnace is running quiet and efficient, no bad odors and heats up the ambient temparature quick.
          by
            • Recommended
            Thank you note
            I would like to thank the service of sale cashier Katy for her warm reception and offering a discount of chip off brick. I do not have to go back to shelf and carry to cash register.
            by
              • Recommended
              Great customer service from multiple team members working together
              Ciriaco (Jun) and June went the extra mile to get me the product I came for. There were 2 that were in a display bay that made it difficult to get to due to the security fence hanging lower which made it difficult to get the big box out. Both employees and a forklift operator assisted me to check additional overhead stock and were able to locate and pull the product (Milwaukee wet/dry vac) down with patience and friendly service.
              by
                • Recommended
                Good shopping experience
                I went to the Colma store to purchase a refrigerator. I was pleasantly surprised that there were enough salespeople on hand to help. They had enough appliances on display to make an informed decision. The sales person was professional, thorough and friendly. The process didn't take long. The store was neatly organized and overall I had a good shopping experience.
                by
                  • Recommended
                  Great customer service
                  Ellie Helped with all my questions
                  by
                    • Recommended
                    Horrible service
                    Waited over 20 minutes to get some tools out of lock up and nobody ever came.
                    by
                      good price
                      I bought a new refrigerator last week, I am very happy and satisfied of the product. Home Depot provides good services, friendly salespersons, and good prices.
                      by
                        • Recommended
                        Great customer service
                        Nick and Marcos went above and beyond to help me today. I was looking for some Halloween decorations. Im they were up on the top shelves and they brought it down and loaded up my cart. Very positive Customer Service.
                        by
                          • Recommended
                          Great service
                          I am pleased to get the materials I find. And supported by helpful sale cashier MARIBEL.
                          by
                            • Recommended
                            Home Depot-Colma
                            I went here twice this week and both times there were associates present to help me.
                            by
                              • Recommended
                              I found everything here!!!
                              Very helpful staff specifically SHITAYE
                              by
                                Love it here
                                I would like to say that this Home Depot was far the best Home Depot that I have been the customer service is great and they actually care about helping their customers one particular in person was Mary Jane she went over and beyond to make sure that my day well my morning became better by helping me after all my tools were stolen from me we need more people like her in this world I've actually caring about one another and she showed her today thank you once again I feel like she was godsend to help me .
                                by
                                  • Recommended
                                  Poor Cashier attitude
                                  I go there once a month, and I am noticing a diminish of customer service.
                                  by
                                    Great service!
                                    I bought lumber last month. I need to get more for my yards. Before my project completed I'll come back to visit Home Depot again.
                                    by
                                      • Recommended
                                      No one came to help
                                      I needed help getting a 50 lb bag of sand off of an upper shelf. I asked 3 times and waited 10-15 minutes between each request. Even the Home Depot announcement system kept broadcasting to ask for help if something is too heavy for you. I ended up climbing up on a stepladder that was on sale in the same aisle and got the bag down myself.
                                      by
                                        Excellent HUMAN customer service
                                        Searching for specialized light bulbs, that we found was an experience that was amplified by the vendor rep being on the floor and then the floor person for that area. We found what we needed and understood why -- as changes were made and we had to update our equipment.
                                        by
                                          • Recommended
                                          Laura Torres
                                          Amazing staff great help was able to get in n out with the right product I was looking for thank you so much to miss Laura for her great assistance this store has amazing staff!!
                                          by
                                            • Recommended
                                            Shitaye was amazing help
                                            The cashier Shitaye, was really helpful as we were checking out. I will definitely recommend asking her for help’
                                            by
                                              • Recommended
                                              Amazing service!
                                              I had some of the best service at the Colma store this Friday. These two young women that were working the RYOBI stand helped me find what I needed and were super knowledgeable about the tools and accessories. I was very impressed. Monique went above and beyond and took the time to explain her knowledge and help me make a decision on the product I needed for the job. The other women I can’t remember her name double checked to make sure I had been helped and was very friendly. Super happy with the customer service and my purchase! You guys rock!
                                              by
                                                • Recommended
                                                One of the Best Home Depots in the Bay Area
                                                You'll be happy with the overall service at this Home Depot. They might want to add a lot attendant as driving around the parking lot is getting rather congested.
                                                by
                                                  • Recommended
                                                  Great prices and volume!
                                                  Found what I needed in a flash without any assistance. Wide aisles and easy to find items. Cashier helped me apply for the HD credit card where I was able to get $50 off my $150 order! Huge savings IMO.
                                                  by
                                                    • Recommended
                                                    AWESOME Customer Service at this Location!
                                                    James B in Hardware is knowledgeable and efficient if you have any Hardware needs or questions. Strongly recommend asking for him by name.
                                                    by
                                                      • Recommended
                                                      helpful associate
                                                      Bought a Freezer and was helped where to find and there was no delay in looking for it
                                                      by
                                                        • Recommended
                                                        The worse cashier ever
                                                        Take 2hours for the guy to confess his mistake of overcharging me for $200 and the manager seems to be so busy that he finally decide to appear in 2hours.
                                                        by
                                                          Homedepot at its finest
                                                          There is other place better than homedepot to get your home improvement and home repair done and gerden
                                                          by
                                                            • Recommended
                                                            Sold me the wrong paint
                                                            Sales sold me interior paint after I told her I would like to have the best paint outside house exposing to strong wind and wet climate. Refused to tell me how much paint I need for 70" x 20" surface. Bad attitude after I pointed out she sold me the wrong paint.
                                                            by
                                                              Showing 1-30 of 481 reviews

                                                              Nearby Stores

                                                              Find Another Store

                                                              91 Colma Blvd

                                                              Colma, CA 94014

                                                              0.24 mi

                                                              Tool & Truck Rental

                                                              (650)758-3400

                                                              Pro Service Desk

                                                              (650)758-3410

                                                              Mon-Sat: 6:00am - 8:00pm

                                                              Sun: 7:00am - 6:00pm

                                                              303 E Lake Merced Blvd

                                                              Daly City, CA 94015

                                                              1.85 mi

                                                              Pro Service Desk

                                                              (650)550-7062

                                                              Mon-Sat: 6:00am - 10:00pm

                                                              Sun: 7:00am - 8:00pm

                                                              2001 Chess Dr

                                                              San Mateo, CA 94404

                                                              12.78 mi

                                                              Tool & Truck Rental

                                                              (650)570-3400

                                                              Pro Service Desk

                                                              (650)570-3401

                                                              Mon-Sat: 6:00am - 10:00pm

                                                              Sun: 7:00am - 8:00pm