Reviews for Coon Rapids #2803

Nilda has the best customer service you could ever need... Top Notch service at this location.

Love that the employees are knowledgeable about there departments even on weekends. They can direct you to the right product and they know what you need. Happy customer.

Very clean store with extremely friendly and helpful staff!

Boyd in flooring was very helpful.

Great location. Was able to find everything needed for the honey-do-list. Happy wife ;)

team members are very helpful and friendly & available for assistance. It seems I am always able to get what I stop in for, they have a large selections of products. The store is very well organized and clean.

This is the best home improvement store in my area. Just my opinion. I always get the greatest help from people like Nilda, Brenda, Joe, Mark, Joann, and so many more. I enjoy going into this store as I've always been treated like a I'm the most important one. I love it.

The store has about everything a human being could want, but finding it can be problematic. I never see more than one person in "customer service" and there's usually a line to talk to that person. Employees are hard to find in the aisles and somewhat inclined to say "That's not my department" instead of actually helping. There are exceptions, excellent associates who are not only willing and able to help and can actually be FOUND in the store (usually with one or two people hovering, waiting for a turn at them - they're a scarce resource) but unless you're a contractor and know your own aisles down cold, finding that elusive item can be kind of a crapshoot.

Products are easy to find and isles are marked clearly. Dept. Employees are knowledgeable about their products and how they work or how they are applied to finish a project. Store is clean, shelves are clean and things are organized so you can find them. In the Spring they take extra care to keep their plants watered. For the most part I have only gotten a few simi dry plants and they turned out fine. Employees are friendly and know where most everything is in the store or how to look it up on their phones very quickly! Some of their products are more expensive that some other stores it is worth the extra not have to run back and forth to return something and try and find out why it didn't work like they said it would.

Friendly Cashier Department

All registers are self-check out! Need I say more? It is not a convenience. We should be keeping people employed-not looking for ways to line the pockets of corporate. Totally insanity.

This store is the absolute BEST, bar none. From Jason on down the friendliness is an up lifter and I totally commit to searching for whatever I need there, First. Thank you all at the Coon Rapids store.

Great job to Thomas at Doors and Windows department. Very helpful!

I had to make a large purchase for done remodeling at my church and I found s of the employees that I dealt with to be very caring, competent, and willing to help! They made the process pleasant and successful.

This Home Depot Store is a friendly place to shop, whether it is for flowers, building materials or household and gardening supplies. I always find what I need and someone is always available to help. Thank you!

This store always provides the best "customer service", which is much appreciated. Other retailers offer a "robot" type of atmosphere and that is not welcoming. I have always experienced a helpful, warm, welcome at this store. This is my "go to" store, always.

Use regularly, good supplies

Good assistant manager

Customer Service was great.

The employees at the Coon Rapids store have always been very friendly, helpful and available when I have questions. Also, when I do have questions, I really trust their answers because I feel they are very educated on their products. The store is very clean, with clear signs for assistance in locating items.

Great store, great employees and great prices. I'm a navy veteran. Always a great experience at the coon rapids store. Keep up the good work. Thanks.

Mark Gilmore in Millwork is a great employee. He represrents you and your brand well.

There are people on the floor to actually help you navigate the store. I appreciate this help as a woman. They have great signs but sometimes you still need direction on the shelves. I've always found help in the isle. So nice not having to trapse all over the store, looking for help :)

I am always impressed and pleased that there's always a clerk who is pleasant and willing to help me when I need to find something. I have been in many retail stores where it seems almost impossible to find a clerk when I need one. Home Depot has more clerks available than any other retail I have visited. Furthermore, Home Depot gives ten percent discount to veterans. This is very generous on their part. Thank you for your excellent service. Rev. Ken Reiners

This store is always clean and staff is willing to help you find what you're looking for. We've purchased carpet, paint, appliances and more! Jason Bergeland and his team are knowledgeable and make each interaction count.

Bought two big ticket items. One was an Oklahoma Joe grill (Over $300) and the other was a Samsung refrigerator (Over $3,000) The grill was supposed to be assembled and ready for us to pick up in over a week. (Didn't happen...no phone calls, no updates) The Refrigerator didn't arrive on the schedule day. (Took off work to stay home during their "window of delivery"). I finally searched my voicemail and there was one just the day before and they rescheduled another day a week later and didn't even check to see if I could be off of work. I was livid. What was worse, the store mgr told me the delivery company stated "I called them." So, someone is lying and it isn't me. I certainly wouldn't tear apart my kitchen, vacuum out where the other refrigerator had been A WEEK EARLY?? No! Nothing offered for compensation (not a free bag of charcoal (grill); and nothing offered about the refrigerator. I told them to keep the fridge and went to Best Buy who price matches. And, if there is no remedy on this...I will cancel the credit card they placed in our name. Will not use it if they don't do something about these two bad experiences.

Went in today - December 2018 - and ALL of the cashier positions have been changed to "self-check-out" only. Unacceptable. I will not be back .Menards looks better all the time.

I found the products that I was looking for.

Can you spell "Dependability"? I love this store for all my projects. Everyone offers a smile and even a bit of advice should I need it. Love it.

Sales associates were available in all areas of the store and were all very polite and helpful.