Reviews for Countryside #1983

I have purchased plenty of plumbing products from pipe fittings , hot water heaters , toilets , sinks , faucets . I have purchased all of my power tools there , paints & rollers . If I needed something the store always had it . I've made plumbing repairs , sump pump replacements , GFCI's replacement, storage shelves, hot water heaters, garbage disposals, plumbing fittings , table saws , drills , drill bits, electrical meters , snow blower, chainsaw, edging / trimmer, lawnmowers, backpack leaf blower , flowers , potting soils , hose fittings . I've ordered plenty of items online & will pick them up at the store , never had any delayed deliveries , e-mail always sent when item was scheduled to arrive . Plus I enjoy the 10% military discount , great idea H.D. it means a lot to us Vets. Thanks a lot . I've shopped at this close to home store ( 1.75 mi.) since its opening over 20 years ago & will continue to go there . It has not let me down on any products.

RUDE FROM MINUTE I WALKED IN TILL I LEFT- WHATS THE STORY W/ THE EMPLOYEES-

I bought a Snow Joe snow blower. I have not used it yet, I received wonderful customer support in purchasing this item. This store has product available, there are no empty shelves here. The customer service here is the best I have ever encountered at any HD store.

With all the shortages going on these days I was impressed with the availability of merchandise in this store. The staff unlike many big box center's ....we're very positive and impressively knowledgeable. Checkout lines short almost -0- waiting every cashier open. Imagine that a full staff of employees "working" !

Was getting my car serviced across the street and walked in to Home Depot. I had a very pleasant experience and conversation with Sarah. Thank you Sarah for taking the time to answer my questions and helping me out. I enjoyed my time here and I’m definitely coming back.

This location has very nice and helpful employees. There is always someone available if you need help or have a question.

Try to get some help at the pro desk. Wanted to get checked out And there was 2 ladies in the corner talking and laughing. A woman named dream came up to me wasn't very friendly didn't even say hello. Said if I need to be rang up had to go near the cashiers. She refused to help me and was very rude. Is that how the Pro desk runs. Management needs Hire new people that can help customers and contractor's. I asked another associate who was that woman they said she was the supervisor for the pro desk Very disappointing especially dealing with her.

Lynn was super sweet at check out. Made sure I had everything I needed.

You can't beat the Countryside, IL store for outstanding customer service in all departments.

This store has a good mix of younger and older employees. The younger employees are especially helpful, professional, and friendly. I did not notice any of the texting and ignoring the patrons. In fact, one employee, KYLA, went above and beyond to assist me a few time even though it was not her area/ department. Very thankful. Shopping here often for home repairs. Best store around.

The lady working by the hvac kiosk in countryside on 10/9 was a complete B. I asked if she could call someone to help in flirting bring a pallet down and she told me no, she could not help. I walked away and asked a guy Tim, who by the way was amazing to work with! The worst part about this was the lady kept talking about me to other customers abs employees. At one point she started talking in Spanish to a guy about me and didn’t realize I am fluent in Spanish. If it wasn’t for Tim and being beyond courteous, we would have left. Definitely will not be going back to this store.

Staff not quite as friendly could be more friendlier to ask me if they could help me. No one did and they saw me and walked past me, I needed assistance. When I approached the young man on flooring department he was sitting down and was Not friendly at all….I felt asking him.

We like this Home Depot because everyone is friendly, always has time to help you, and they are knowledgable about their department. And there also somebody in every department.Bors

Employees too busy having a conversation at the register to check out my purchase, told me to go to self check and did not even say Thank you. Customer service nonexistent.

Friendly associates and very helpful

Wide open flora section had alot of succulents, cactus & plants. Friendly shopping experience. First projection Kohler Sink was done by my husband, all that needed to be done was update a few items which we did. Good to go & try to complete the kitchen project. Cabinets & flooring may need to be tweaked & can complete and go on to 3 more projects which maybe taken care of this year.

This Home Depot lacks room, it is very hard to find some things in this store. I have shopped store all over the US and this one is not up to the standards of most of the others. The employees however are friendly and helpful.

Richard B, designer in kitchen cabinets department was amazing,very helpful and professional and very nice guy,thank him a lot

Everyone is helpful and the store is neat.

the store was neat..the people in the counter was very accomodating,,i forgot his name but hes a white boy , he answers well all our questions and when he told us that there's people outside to help us to load our lumber in my SUV, thats a big relief to me

I would like to express my appreciation to three employee's at this store. Stan, Store Manager / Supervisor and two workers, Chris and Cruz who delivered our purchased tree to our home, which exceeded our expectations. Stan set up the delivery made by Chris and Cruz. Chris and Cruz handled the tree with a great deal of care and acted in a very professional manner offering to assist with positioning the tree in our yard where the tree is being planted. The overall experience was very satisfying.

Friendliest and most helpful Home Depot employees I have ever encountered! Literally as soon as I stepped foot inside the store, an employee asked how they could help me—and he meant it because he walked me right to what I was trying to find. A little while later, a second employee approached me without even being asked and helped me find a tool I was looking for, again by walking me right to the aisle and showing me the location of the tool. All this on a busy Sunday afternoon at the store. I was impressed! Even though this store is 20 miles away from me I’ll be back because it was well stocked and the people were so helpful... definitely a rarity at big box stores these days.

Friendly staff in garden center.

I was able to find everything needed. The sales associates knowledge helped me make choices for entire project.

Melissa in the blind department was very helpful! It was a great experience working with her.

THIS STORE HAS SOME OF THE FRIENDLIEST EMPLOYEES I'VE EVER ENCOUNTERED.

Christina, the store associate, went above and beyond to help me find the item I was looking for. For once I didn't hear the pat answer of "If it's not on the shelf, we don't have any." .

The cashier so friendly the young Lady Sarah She a good worker....And Sarah Atlas She’s a good leader....

I live for this store.Im there so much!! Everyone is so nice!

I needed paint samples to match the paint on my model aircraft. Only Home Depot could provide computer-matching colors in small quantities (8-oz.) at reasonable prices on demand! We tried the specialized paint store competitors who also have computer-matching tools but they did not compare to the service and pricing of Home Depot.