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Filter Reviews By:Rating, Profile, Gender, Age (416)
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Showing 1-30 of 416 reviews
Mar 20, 2020
Clean. friendly
Clean. friendly
by
Verified Purchase
Recommended
Mar 15, 2020
The store was very clean and the items were easy to find. The isles are well marked with the ite...
The store was very clean and the items were easy to find. The isles are well marked with the items located in them. I was able to get the assistance I needed very fast. All the associates I needed were fast in assisting me. I enjoy shopping in this store in Decatur, Al.
by
Verified Purchase
Recommended
Mar 15, 2020
I shop for job site material literally everyday. I am never disappointed when I go to the Decatur...
I shop for job site material literally everyday. I am never disappointed when I go to the Decatur Alabama H.D. They have always had a wide selection of product from a variety of manufactures which make project specific requirements a much easier prospect. The staff is knowledgeable, helpful and courteous.
by
Verified Purchase
Recommended
Mar 5, 2020
I enjoyed shopping there
I enjoyed shopping there
by
Verified Purchase
Recommended
Feb 18, 2020
This store provides a really good customer experience. From the moment you enter the store every ...
This store provides a really good customer experience. From the moment you enter the store every associate goes out of their way to greet and assist. It is a really positive and friendly atmosphere.
by
Verified Purchase
Recommended
Feb 18, 2020
Please let me know if the message I'm sending is not clear. I would be glad to elaborate.
Please let me know if the message I'm sending is not clear. I would be glad to elaborate.
by
Verified Purchase
Jan 31, 2020
Friendly employees very respectful, I'm very satisfied they sure know how to treat an employee lo...
Friendly employees very respectful, I'm very satisfied they sure know how to treat an employee love shopping there.
by
Verified Purchase
Recommended
Jan 28, 2020
Great store! Clean, well stocked and helpful employees!
Great store! Clean, well stocked and helpful employees!
by
Verified Purchase
Recommended
Jan 26, 2020
Charlie and Dee Dee were both very helpful!
Charlie and Dee Dee were both very helpful!
by
Verified Purchase
Recommended
Jan 17, 2020
I have been a customer of Home Depot but the last two times I went into the store and made purcha...
I have been a customer of Home Depot but the last two times I went into the store and made purchases I was shocked at the type of salespersons . they have. I bought a washer and dryer for my son and the salesperson could only talk to me about her problems.
On 1-16-20 my husband and I went in the store to purchase a commode. We had already checked online and knew what we wanted. But the salesperson tried to tell us why we shouldn’t buy that one. Consequently, when we had our plumber come out to install it we discovered he had loaded the one we didn’t select. I feel that Home Depot should reimburse us by bringing out the toilet we actually selected and pay for another plumber to install it. I also had a difficult time getting someone to help us and then no one offered to load it on our truck.
by
Verified Purchase
Jan 5, 2020
Amanda in the appliance area was so very helpful and extremely knowledge able.
Amanda in the appliance area was so very helpful and extremely knowledge able.
by
Verified Purchase
Recommended
Jan 1, 2020
My wife and I came to this store to purchase an item that was out-of-season, on the chance that w...
My wife and I came to this store to purchase an item that was out-of-season, on the chance that we could find it. Jakoby, the person that we spoke with went over and beyond in his effort to locate this item for us and actually located us in the store to let us know that he had found what we were searching for. We had also been earlier to a competitor's store earlier, only to be disappointed that the item, although shown on-line as available, was not to be found in that store or any of it's fellow stores in the adjoining cities. Just prior to purchasing the item in your store, we asked for the manager and in short time, he ( Roland ) came to our location, where we proceeded to tell him of the outstanding service we had received from Jakoby. The manager ( Roland ) was very friendly and assured us that he would commend Jakoby on a great job. These interactions made this visit to your store most pleasing and we will definitely consider making future purchases from this store. Thanks for a wonderful day!
by
Verified Purchase
Recommended
1 found this review helpful
Dec 21, 2019
ITEMS ARE WELL DISPLAYED AND ARRANGED NEATLY ON THE SHELVES. CELESTE, THE CHECKOUT GIRL, WAS EXTR...
ITEMS ARE WELL DISPLAYED AND ARRANGED NEATLY ON THE SHELVES. CELESTE, THE CHECKOUT GIRL, WAS EXTREMELY HELPFUL. SHE LOOKED ON THE HD COMPUTER TO FIND WHERE "GREEN GOBLIN" WAS LOCATED. I FOUND IT AND BOUGHT 4. I USED THE MAILED 10% OFF COUPON FOR THE PURCHASE AND PAID WITH BY HD CHARGE CARD.
by
Verified Purchase
Recommended
Dec 14, 2019
I moved from Florida to Alabama almost 3 years ago and having a conveniently located Home Depot w...
I moved from Florida to Alabama almost 3 years ago and having a conveniently located Home Depot was a plus for me to continue shopping there for all of my home care needs! All of the employees I have requested help from definitely gave me the "Southern Hospitality" experience! I have many repairs needed to be done to my home, and as I was helped with choosing the perfect carpet with the carpet specialist, the beautiful paint I chose through your paint selections, as well as minor gadgets throughout your store, each employee represented themselves very well!! I compare prices with Lowes and your prices just can't be beat! I loved being able to feel right at home here in North Alabama! Thank you Home Depot!
by
Verified Purchase
Recommended
Dec 5, 2019
Always super nice and always try to help me when I go in!!
Always super nice and always try to help me when I go in!!
by
Verified Purchase
Recommended
Dec 2, 2019
This is a GREAT STORE. The Staff is ALWAYS friendly and helpful. The store is always well organi...
This is a GREAT STORE. The Staff is ALWAYS friendly and helpful. The store is always well organized and well stocked. Prices are affordable.
by
Verified Purchase
Recommended
Nov 24, 2019
Always have great service and customer support!
Always have great service and customer support!
by
Verified Purchase
Recommended
Nov 10, 2019
Staff was friendly helped us find and order items that were not in store. Large selection and bet...
Staff was friendly helped us find and order items that were not in store. Large selection and better quality materials!
by
Verified Purchase
Recommended
Oct 24, 2019
Good experience. Good job, HD!
Good experience. Good job, HD!
by
Verified Purchase
Recommended
Oct 23, 2019
The people and service at this store are great. The store has a more pro and diy friendly offeri...
The people and service at this store are great. The store has a more pro and diy friendly offering than other stores in my area.
A review from someone who has avg spend of 15k a year on building materials.
by
Verified Purchase
Recommended
Oct 18, 2019
I love this store! I can always find whatever I need and the associates are always friendly and ...
I love this store! I can always find whatever I need and the associates are always friendly and helpful.
by
Verified Purchase
Recommended
Oct 14, 2019
I appreciated Silvia to help me to order the products as soon as she can . You should ask her hel...
I appreciated Silvia to help me to order the products as soon as she can . You should ask her help when you need !
by
Verified Purchase
Recommended
Oct 13, 2019
We were remodeling our kitchen and didn't know where to start. Your associate was so helpful and ...
We were remodeling our kitchen and didn't know where to start. Your associate was so helpful and well qualified to walk us through the entire process. She made us feel comfortable and did not pressure us at all. Her expertise and customer care focus made ALL the difference in our experience. She knows her product line very well. She truly cared about our purchase and made the buying process seamless.
by
Recommended
Sep 11, 2019
We live 30 plus miles away because our local "big box" store, that is not The Home Depot, is lack...
We live 30 plus miles away because our local "big box" store, that is not The Home Depot, is lacking in many areas. Each time we have been to The Home Depot in Decatur, AL, we have been very pleased. Even when we have had damaged products to return, or needed help carting something heavy to the vehicle, they have been very professional & friendly.
by
Verified Purchase
Recommended
Sep 11, 2019
satisfied
satisfied
by
Verified Purchase
Recommended
Sep 6, 2019
I love this Home Depot, I have yet to visit and not be offered assistance if I "look lost" (I sup...
I love this Home Depot, I have yet to visit and not be offered assistance if I "look lost" (I suppose?!) or actively seek help. Everyone is genuinely kind and helpful, I found one girl who was new at the time and her reply was "I don't want to tell you wrong, let me be sure" and went to verify her answer for me, I like that! The store is normally always clean and well stocked for us.
by
Verified Purchase
Recommended
Aug 27, 2019
EMPLOYEES GREET U WHEN U COME IN . I WAS ATTENDED BY EMPLOYEE TINA.SHE WAS PATIENT AND EXPLAIND E...
EMPLOYEES GREET U WHEN U COME IN . I WAS ATTENDED BY EMPLOYEE TINA.SHE WAS PATIENT AND EXPLAIND EVERYTHING VERY GOOD.
by
Verified Purchase
Recommended
Aug 11, 2019
Helpful friendly associates and cashier.
Helpful friendly associates and cashier.
by
Verified Purchase
Recommended
Aug 5, 2019
The paint selection was great and so were the associates! Very knowledgeable and helpful.
The paint selection was great and so were the associates! Very knowledgeable and helpful.
by
Verified Purchase
Recommended
Aug 1, 2019
The store is always clean; the employees are friendly, quite helpful, and 99% of the time in the ...
The store is always clean; the employees are friendly, quite helpful, and 99% of the time in the aisles helping customers. None of the big box stores will always have every special bolt, fitting, etc that you need but Home Depot does an excellent job of stocking for a home handyman.