#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(262)646-1400
Tool & Truck Rental(262)646-1404
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
3400 Hillside Dr
Delafield, WI 53018
map pin
map preview
Car with trunk open and appCurbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup

Customer Store Reviews

  • 4.9 out of 461 reviews
96%Of Customers
Recommend This Store
caret
Filter Reviews By:Rating, Profile, Gender, Age (461)
Star Rating
Home Improvement Profile
Gender
Age Range
Showing 1-30 of 461 reviews
Great customer service
Steve went above and beyond to help me with a backorder dated over a month and a half. Very happy with the service I’ve received
by
    • Recommended
    great customer service
    Customer service department went above and beyond helping me with an online order issues today. Chandra was extremely helpful and advocated for myself the customer.
    by
      • Recommended
      Great leaders but no help
      Craig and his managers are great, they lack devoted help. Also I do not agree with the double department heads
      by
        • Recommended
        Great products and good quality
        I am very happy with everything I buy at aHome Depot
        by
          • Recommended
          Took Care of Issue
          Tammy went above and beyond to make sure my shipping issues was resolved. She did more than I expected to make the situation right.
          by
            • Recommended
            Tammy
            Tammy at the service desk went above and beyond to get my order/bill accurate.
            by
              • Recommended
              Mike Juarez Appliance
              We are building a small cabin out of town and Mike Juarez was phenomenal in helping us place our order for appliances. He was so polite and made sure everything was correct because it was a more involved order. He is a great asset to Home Depot.
              by
                • Recommended
                Great service!
                I went to buy blinds and was very happy with the attention I received. Nancy answered all of my many questions.
                by
                  • Recommended
                  Appliance Department Rocks!
                  I bought 3 kitchen appliances in Delafield, Wi. with Mike J. He was so knowledgeable, patient and spent a lot of time explaining how to work all of these appliances. He also made sure to tell me about the warranties and upcoming sales. Thank you Mike J. and Home Depot !
                  by
                    • Recommended
                    window dept. employee Matthew was excellent
                    Matthew was very helpful and we were very impressed ecspecially since he was only there for 3 weeks. He helped us custom order 3 windows.
                    by
                      MATTHEW B., THE ASSISTANT MANAGER, REALLY TREATED ME FAIRLY!!!
                      MATTHEW B. LISTENED TO MY ISSUE AND HE WENT WAY BEYOND WHAT OTHER STORES MIGHT DO TO MAKE ME A SATISFIED HOME DEPOT CUSTOMER MOVING FORWARD.
                      by
                        • Recommended
                        Everything is perfect and the service is usually welcoming, and pleasant!
                        I had trouble finding 50:1 pre mix gas and this employee walked me all the way there
                        by
                          • Recommended
                          HOME DEPOT HAS GREAT EMPLOYEES!
                          DON DRAKE IS EXTREMELY HELPFUL.
                          by
                            • Recommended
                            Excellent Customer Service
                            Hey I came in to check out options for a custom blinds for our master bedroom and Nancy made the shopping experience truly wonderful. She was patient and kind and extremely knowledgeable in helping me make a final decision.
                            by
                              • Recommended
                              Very nice store
                              Employees are very helpful at this location and it’s always easy to find what I need!
                              by
                                • Recommended
                                Above and beyond service
                                I had a complicated carpet order and Nancy in flooring was amazing. She double and triple checked everything so it was perfect. With the help of Lori in customer service, she made sure I got the best pricing, the correct discounts and everything was in order.
                                by
                                  • Recommended
                                  Super friendly
                                  The staff were both knowledgeable and friendly. I only spent 30ish minutes in store getting what I needed for my painting job. 10/10 would recommend
                                  by
                                    • Recommended
                                    Great experience with buying bedroom carpet.
                                    We recently purchased new carpeting for bedrooms at Delafied Home Depot, everything went smoothly from picking out the carpet to the person coming out to measure to the actual purchase in the store. Everyone was very good, good communication with times and follow up emails.
                                    by
                                      • Recommended
                                      Great customer service
                                      Mike J in appliances was great to work with, he helped us find a great bundle deal.
                                      by
                                        • Recommended
                                        Great store!!!!
                                        This store is clean and well organized. It is full of happy customer service staff. I’ve never waited in line for service as there is such good coverage and efficiency.
                                        by
                                          • Recommended
                                          Great employees
                                          During my shopping visit I was highly impressed with the employees I had contact with. Very helpful and pleasant.
                                          by
                                            • Recommended
                                            Exceptional Employee
                                            Nancy Waters in Flooring Department is so knowledgeable and goes above and beyond. I am installing all new vinyl plank flooring and she was so helpful and followed through with everything as promised. My experience with this Home Depot was wonderful.
                                            by
                                              • Recommended
                                              Store has alot to choose from
                                              looked at cabinets counters flooring lights stoves, hoping they get more flooring of the one we wanted...will go occasionally keep going back to look at specific stove
                                              by
                                                • Recommended
                                                Best shopping experience!
                                                Nice clean store. Entire staff was friendly and extremely knowledgeable whenever I asked for their assistance. They were very efficient with my time!
                                                by
                                                  • Recommended
                                                  Levolor window treatments
                                                  I ordered new window treatments for our new home and am very pleased with the products I chose and the installer Terry was excellent! I would definitely recommend Hime Depot to others.
                                                  by
                                                    • Recommended
                                                    Awful Customer Service
                                                    Waited nearly 30 minutes for an associate to stop ignoring me to simply answer a single question. Not the first time either. Many customers walking around trying to find associates in various departments to get help and each time was told it wasn't the associates department and to just wait in the aisle for someone. Done shopping here.
                                                    by
                                                      Nice experience
                                                      Keep up the good work, it was a pleasure at this location
                                                      by
                                                        Mike at the service desk
                                                        Mike was great! He was ready to help and make sure I was satisfied with the transaction.
                                                        by
                                                          • Recommended
                                                          Helpful employee!
                                                          Don Drake, Millwork Specialist, was helpful and kind. Great customer satisfaction. Loved how he also added a little story about a Christmas stocking hanger pole he built and painted and gave away at the store, and another story about being kind to a special needs customer. He’s a wonderful man!
                                                          by
                                                            • Recommended
                                                            Friendly Staff
                                                            As is typical, the store had in-stock what their app stated it had. I appreciate the up to date inventory. Not all stores keep their inventory precise.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 461 reviews

                                                              Nearby Stores

                                                              Find Another Store

                                                              2320 W Bluemound Rd

                                                              Waukesha, WI 53186

                                                              9.20 mi

                                                              Tool & Truck Rental

                                                              (262)717-6410

                                                              Pro Service Desk

                                                              (262)717-6404

                                                              Mon-Sat: 6:00am - 10:00pm

                                                              Sun: 8:00am - 8:00pm

                                                              232 E Wolf Run

                                                              Mukwonago, WI 53149

                                                              13.75 mi

                                                              Tool & Truck Rental

                                                              (262)363-6018

                                                              Pro Service Desk

                                                              (262)363-6012

                                                              Mon-Sat: 6:00am - 10:00pm

                                                              Sun: 8:00am - 8:00pm

                                                              N94 W 18375 Thunder Ridge

                                                              Menomonee Falls, WI 53051

                                                              14.81 mi

                                                              Tool & Truck Rental

                                                              (262)257-7768

                                                              Pro Service Desk

                                                              (262)257-7762

                                                              Mon-Sat: 6:00am - 9:00pm

                                                              Sun: 8:00am - 8:00pm