Reviews for Dickson City #4118

Kind employees, the store is a bit unorganized which is why I didn't give it 5 stars.

Always someone to help always polite.

I love shopping here even if I buy nothing. It's still an enjoyable visit to look at what I may save up for at the very least. I also am able to find flat boards of wood that are not bowed. It's overall a very nice shopping experience.

Terrible, rude and ignorant employees!

Home Depot is now my go to store! I recently stopped shopping at the local competitor due to the horrible customer service received in the last 6 months. I never before realized how much more attentive and caring the staff the Home Depot is. And I should add that you actually see staff in Home Depot. Good luck trying to get anyone at the other store, even on a good day.

Overall I must say that the store reps were on the job and asked the customers how they could be of assistance. This took place throughout the store. Today, this is a rare commodity. Kudos to the Dickson City store.

Cashier Jeffery was great , Nice young gentleman .

Great service , outstanding individuals. It’s was a pleasure in my purchase of a cub cadet snowblower.

Amazing one of the best hardware stores in Dickson city way better than lows

It’s not until you need help at the Home Depot store that you realize how in depth the employees go to help you with their knowledge and experience handling your request and genuine ability to make your visit an experience you will remember! As ours was ...

Store is always full of inventory and I like the friendly employees .Great holiday deal.

My dad and I went to home depot for Christmas lights and flood lights and we came out with that and a couple more things! Our cashier was Mary and she was very happy and funny, joking with me!! Overall great expirerence at this location

I was pleasantly surprised by the personal service I received on my last two visits. That is a rarity and was appreciated.

For a large store you don’t have enough handicap powered carts and the ones you have are often not working, either no charge or out of service. Your aisles are sometimes crowded with displays making it difficult to get through them. It’s sometimes difficult to find an employee to assist me.

i fiund what I was looking for but the best part of the experience was the staff excellent people.

Best of the best for a variety of items. The staff at this location is knowledgeable and polite!

Store was considerably better years ago.

I picked up a Penske rental and returned it to your store. The transaction was as simple as could be. Thank you for great customer service.

EJ from Halloween section was very professional, knowledgeable, demonstrated very good body mechanics when reaching items up high-excellent safety awareness and team player! Great Work by EJ and all at Home Depot today 10/24/2020!

The cashier by name Antonia was great, very helpful and polite, thank you for everything

Store was clean employees curious

store was very orderly and clean, also staff was helpful . they were doing repairs to sidewalks and it was very well set up entrance and exit. Just need a few more cashiers or helpers at the check out covid prot was good

Our service person, Liz, in the appliance was very helpful. The model we were interested in was not on the floor and she helped us see all of the models we were interested in comparing while trying to help other shoppers also.

RAY WAS EXTREMELY HELPFULL

great associates that are always friendly and always willing to help,merchandise is generally in stock,what more can I say

Its always a pleasure shopping at this store as the employees are very friendly and helpful.

Jarrod was extremely helpful to me. I am not allowed to lift anything right now and needed heavy items. He met me in the aisle I needed, found a cart, loaded the door I needed onto it, and then proceeded to the lumber aisle where he carefully chose quality pressure treated boards with few knots in them. He then pushed all of this to the register and out to my truck where he loaded it for me. He was courteous and friendly and did not make me feel like a burden. I will continue to shop at Home Depot because of employees like Jarrod.

The store associates at this store are always very friendly and extremely helpful with whatever I need. Even if an associate is not sure of the questions I am asking about, they find a solution to my problems. I am very happy shopping at the Dickson City Home Depot and I will continue to shop here.

Store manager MATT was excellent, However not his fault for this issue. We were to receive a frig on Tuesday August 4 between 2-6 pm. it never showed up and we never got a call about this issue. I called the local HD to complain but nothing was done so I drove to the location on Wednesday 8/5. . I talked to service and they resolved this issue. The refrigerator was delivered today 8/6/20. Small issues are there are scratches and dents on it. We are going to keep it however since I do not want to go through another delivery. We also cannot secure the wheels, it keeps rolling when you open the doors. AGAIN that's not HD fault...Delivery needs to be improved...More communication!

Friendly clerks. Answer questions vet discount