#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(941)360-7413
Tool & Truck Rental(941)360-7410
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
5475 University Pkwy
Bradenton, FL 34201
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Car with trunk open and appCurbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup

Customer Store Reviews

  • 4.8 out of 827 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (827)
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Showing 1-30 of 827 reviews
Excellent customer service
Amanda was so helpful I will keep going back I did not have to seek out help she was right there ready for my question with a smile on her face!
by
    • Recommended
    Isabella
    Isabella was very friendly and knowledgeable. Answered all my questions and more. Thank you for working so hard!
    by
      • Recommended
      Great Customer Service
      Associate Steve Q. was great! He was honest, patient and extremely knowledgeable about the products so I could make the best decision for me. Steve helped me purchase 3 large appliances for great value and within budget. Associate Becky noticed I needed assistance and immediately offered it and followed up. Great customer service. Thank you.
      by
        • Recommended
        Great experience
        Don Don and Barb were both amazing and who
        by
          • Recommended
          Excellent customer service.
          I was immediately greeted by one of them employees, Amanda In Hardware she was extremely knowledgeable and very helpful and patient on what I was looking for.
          by
            • Recommended
            GREAT workers!
            Barb is the best in there! All the workers are very kind and helpful also.
            by
              • Recommended
              PHIL
              PHIL WAS GREAT HELPING US CHOOSE THE RIGHT APPLIANCES. HE TOOK THE TIME TO LISTEN AND ANSWER ALL OUR QUESTIONS.
              by
                • Recommended
                SHOPPING WITH A SMILE
                HOME IMPROVEMENT CAN BE TRYING. SHOPPING HERE CAN HELP! EMPLOYESS KNOWLEDGEABLE AND CHEERFUL.
                by
                  • Recommended
                  Customer service
                  Cid was very helpful with checking out
                  by
                    Great friendly place to shop
                    What I purchased was exactly what I needed!
                    by
                      • Recommended
                      Excellent Assistance
                      Having recently moved to the Bradenton area, we headed to Home Depot to get some replacement light bulbs because the ones in the home we bought were too bright and harsh! We were greet both entering and leaving the store, BUT the BEST part of our trip was JACK in the lighting area. He was amazing. He spent time with us helping to determine which type of bulb would work best in each area. He gave us his time and was cheerful and knowledgeable. He actually TAUGHT us about lumens and different types of bulbs. I hope JACK is an example of the other people who work at this store.
                      by
                        • Recommended
                        GREAT SERVICE
                        I BOUGHT 2 GRAB BARS AND WAS NOT SURE WHICH ONES TO BUY. I WAS LEANING TOWARD THE SUCTION CUP GRAB BARS, BUT FELT THEY WERE'NT SAFE ENOUGH.
                        by
                          • Recommended
                          Excellent Customer Service & Selections
                          This is my favorite Home Depot
                          by
                            • Recommended
                            CID is amazing!
                            CID WAS AMAZING!! She helped us out with a counter top that kept ringing up more than what was shown online. She went above and beyond to get it correct!
                            by
                              The cashier Arlette is super nice and helpful!
                              It’s so helpful to have cashiers who are providing awesome customer service!!! Arlette is a great helper. Home Depot didn’t have the size AC filter in the brand I was shopping for but Arlette made it all better. Thank you.
                              by
                                • Recommended
                                Knowledgeable and Time saving
                                Needed the right material to complete my roofing project and was a bit unsure what to buy. Keith and Pete assisted and I was done with my purchase in no time . Thank you guys. Will be back soon.
                                by
                                  • Recommended
                                  Laundry room cabinet design
                                  Sue has been extremely helpful in designing our laundry room cabinet layout. She has been very responsive in follow-up. She even notified us of a sale on the water faucet we had chosen.
                                  by
                                    good service
                                    was looking for filter and Holly found it for me and took me to get carpet stain remover
                                    by
                                      • Recommended
                                      Exceptional customer service.
                                      We were looking for a Christmas wreath that we couldn’t find on the sales floor. Denise checked the inventory which stated there were 2 in the store. She continued to research to find where the item was stored. She located the wreath and escorted us to the checkout and rang us up. She was so knowledgeable and helpful she made our day. She wished us a Happy Thanksgiving and we were on our way.
                                      by
                                        • Recommended
                                        Exceptional service!!
                                        My wife and I were in the market for purchasing blinds for our home. Melissa in flooring went above and beyond providing us with the best service with a smile. She is a rockstar associate!!
                                        by
                                          • Recommended
                                          Great and awesome people working in there!
                                          Every time we go to this store we have a great experience, everyone is very nice and helpful.
                                          by
                                            • Recommended
                                            PAUL
                                            If you have any questions on your outdoor plants had directly to Paul, he is fabulous!
                                            by
                                              • Recommended
                                              Bad attitude with Susan at the Service desk
                                              I would try to avoid Susan at the service desk with any returns you are in need of. She is the definitions of being more worried about being right than what is right for the store or its costumers. Buyer be aware.
                                              by
                                                Andi and Chris are amazing
                                                The best customer service I’ve had in my life
                                                by
                                                  • Recommended
                                                  Great Staff
                                                  Today the staff went above and beyond. Thank you Cid for making my shopping experience a pleasure
                                                  by
                                                    • Recommended
                                                    GREAT customer service!
                                                    I’ve always had a pleasant experience at this store! Thank you HD University Parkway!
                                                    by
                                                      • Recommended
                                                      Kathleen gave me the best customer service in paint department
                                                      Kathleen went above & beyond to satisfy my every need & question. I would come back just to do business with her
                                                      by
                                                        • Recommended
                                                        Bad Experience, Until Store made it Right
                                                        Very pleased with my experience yesterday at Home Depot in Bradenton, off University Parkway. First, I had a leaf blower delivered that had an issue with the handle right out of the box. Mitch the manager, said they had it in stock, and come into exchange. He was pleasant. Weds, would be fine, but he won’t be there. When I came in, even tho said 3 in stock, they were unable to locate. The floor associate, Sherry, was very determined to find one for me & even got a ladder out to search top shelves for one out of place. No luck! I requested an assistant manager or manager on duty, and Andi came to help me. First she showed empathy for me, then assured me she will make this right for me. She asked if I would like the next best model instead with no price difference. I said, with a smile, absolutely!! The lady, at the register, Susan, was very pleasant as well. In summary, my bad experience, turned into a great experience. And I, a female as well, kidded at the end, that it was so nice to see all these ladies, handle biz so well at a hardware store. Female empowerment! Excellent job ladies. 👏
                                                        by
                                                          • Recommended
                                                          A wonderful experience with Maddie! ZJROR37
                                                          Maddie made the design, layout and purchasing of the cabinets a fabulous experience. She is so kind, patient and talented at her work!
                                                          by
                                                            GREAT CUSTOMER SERVICE
                                                            Because of the heavy rain, I need some potting soil for my lanai plants. I wanted to purchase a large bag of tropical soil that I wasn't able to place in my cart. Without having to ask the cashier for help, Paul came to my rescue. He placed the soil into my shopping cart, pushed it to check out, then pushed the cart to my car and unloaded it without being rude. He was very polite, interested, and willing to help. Thank you Paul.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 827 reviews

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