Reviews for East Port Richey #6865

All the employees were helpful and asked if there was anything I needed help with. Lifted the wood for me and then proceeded to cut it to size.

I had a warm welcome from a pleasant employee. I asked an employee where the A/C filters were and they responded right away with a smile. I found the filters and another nice employee showed me where my size was. Checkout was quick and the cashier was very nice.

I have 3 pieces of titanium in my back. I waited an hour, asked 5+ employees for assistance and NO ONE helped me. After I began loading the 60lb bags myself, one employee, Jordan offered to help. During that hour waiting, my house was flooding. Absolutely unacceptable it took that long and how the employees ditched a customer

Thank for the help jared!!

I was looking for some large ceramic pots I saw online. Gerardo at my Home Depot went way above and beyond in locating the pots, unboxing them so they would fit in my car and then disposed of the boxes. And he was so darn pleasant about it the whole time. It was hot, heavy sweaty work and it took him over 45 minutes but he never once complained. He deserves a raise!

I was helped with the purchase of a new bathroom exhaust fan, and the man went above and beyond showing me how to install it. Check out lady was also helpful! All were very friendly and polite.

Love the nice employees and kind folks.

8/2/22 Christian in millworks is rude and unprofessional. Maria asked where a type of panelling was, he pointed to the aisle we stood in, never looked at her or us. We told him we couldn't find it, he said he would send someone over, again never looked at us and never stopped walking away. After waiting for some time we asked a lumber associate who tried for a while to find and began trying to call Christian.l since it was in his area. He had turned his phone off and left it on the desk.

We were waited on immediately, didn't have to look for someone with exceptional attention to what we needed & went beyond what we were expecting. New guy Bob & a super helpful lady didn't catch her name but Thank You!

I pulled up in my F250 Tremor and Shawn quickly moved shopping carts out of the way of myself and other trucks pulling in. Moving twice as fast as other employees in the lot. Great employee!

I bought a Ryobi mitre saw several months ago and it was defective because it did not cut true. Through the assistance of “Lou” in tool rental, Maria, dept mgr, and Chrissy, customer service, they solved all my problems regarding my return. Can’t say enough positive things about them. They were excellent examples of how to treat people and solve problems. Was completely satisfied with my trip to this Home Depot and will recommend them highly to my family and friends.

The refrigerator is great and the sales person was awesome. Thx u

We recently came to visit for 3 months and though the staff don't know us, they go out of their way to be helpful and courteous. They are available, approachable, and outgoing.

I love shopping at this Home Depot because of the knowledgable staff, friendly service, easy layout and convenient location. I spend too much time here, but it is easy to take on new projects when so many at this location can give some guiding tips about the products needed and tools to use.

Had plenty of shop vacs to select from

Sales staff does not know what is required for a refrigerator installation.

I can find Easy everything what I need

A frustrating checkout trying to use our military discount for the first time was defused by our cashier Rene who walked us through the process of downloading the app in order to access our QR code. If Rene was not there, with the patience of a saint, we would have left and never returned. Our purchase was significant enough to get the offer we were promised. Thank you again, Rene.

My cashier was very thoughtful, courteous and helpful. She got her supervisor involved in getting authorization for no interest within 18 months. This was above and beyond because my coupon had expired for the offer just two days prior. They are both to be commended for their caring consumer service! Sorry I forgot supervisor’s name but Charlene was my cashier and was awesome! Thanks to both!!

Al. I have had are good experiences Nothing bad to say

I was very impressed with the helpful people working in the garden area. I got everything I needed with excellent service.

This store always has what you need and are always ready to help. Customer Service is not Dead.

The store was busy, but all the associates were able to help and or direct me to who could .

We had a great time picking out our laminate flooring because associate Vinh was so friendly & helpful.

This New Port Richey Home Depot is my favorite Home Improvement Store to shop in. I much enjoy the friendly help from this group of employees & feel like I make new friends or see familiar faces, not only of the helpful employees, but of the customers, as well... Each time I shop here... Thank you, Michael

Each and every time I enter the store I'm always asked if I can be helped and they leave me right to what I'm looking for

I was able to find someone right away to help with a question in the plumbing aise. Then Debra in the garden center was very pleasant and helpful with my large purchase of topsoil. She rang me up and arranged for someone to come (in 5 minutes!) who loaded 10 of the 40 pound bags into my trunk. I was very happy with all the help I recieved and how pleasant everyone was.

Employees are always willing to help me. Being in a wheelchair they are very attentive to me which is nice. They give me space to shop but are right there to help if needed. They also put my purchases in my car for me very nice.

Does not take FL driver’s license with veteran designation for veteran discount. Other stores in Pasco, hillsborough and Pinellas accept - recognizing FL has been provided credentials before it indicates VeTERAN.

Have always had a great experiance when I have gone to Homedepot Port Richey