Reviews for Eastlake #1030

This Home Depot has a great employee to customer ratio. You can always find employees willing to help. Highly recommend.

EMPLOYEES ARE ALL SO VERY KIND AND HELPFUL. UNFORTUNATELY THIS IS HARD TO COME BY NOW A DAYS.

No support or attention

Anthony in the lumber department squared me away! I will definitely be back!

Yolanda the Cashier gave great customer service. :-)

Great store and customer service. If you want to get the best customer service, ask for Roy. He is very knowledgeable and can help you with your proposed projects.

I had a special order that took a little longer than expected to arrive, so we modified our plans on our remodel. With that being said some of the items I no longer needed and had to return upon its arrival. I was anxious that my return would make the attendants annoyed or upset, but I was pleasantly surprised with Rich and The other attendants great attitude and patience with my return. Thank you for being so Willing to help and being paciente with me on this Home Depot trip!

Always pleased by the staff when looking for items

Edrie was the best in helping us w our project. I love what you do for our Veterans.

I bought some wood on 06.19.2022 and Ms. Nicole was very helpful and patient with my request.

I bought a big cabinet pain, a lot of VBLFT large mortar gray color.50LB A lot of boxes of ceramic. Neptune Gold, vita elegant ardesta ca, tile trowel. Traditional flexible tile. Polyblend. Satin nickel tile trm.bullnose. a lot of things. Etc. My car was full

I rented out some equipment to install Artificial turf, And Under estimate the knowledge of the lady in Rental equipment & tool dept. She well assisted me in choosing the right equipment & tools to progress in my Home Project. She rendered Her help to me Above & beyond her duty by not only saving time but money for choosing the right equipment & explain to me everything I needed, and not to rent the truck & trailer anymore & assisted me in many ways. This help me a lot on Sunday Morning to speed up the process of removing the sod in my loan, then compacted the soil. WELL DONE Ms. McCarthy this is the kind of help that your Company needed to retained a Customer to patronized your Good Company.

Jenifer at the Customer Service desk was awesome. Went above and beyond in walking me thorough and the problems I was having signing onto the Home Depot app to get my military discount. Very patient and tech knowledgeable!

He was knowledgeable experienced and super courteous and helpful loading my truck.

store is great. can spend hrs there

I bought an electric range oven.

This was my first visit to this Home Depot. I have been shopping at Home Depot’s in different states for many years, I was pleasantly surprised at the quality of service I received this morning. If the saying that, “first impressions are lasting” holds true, I will strongly recommend the Eastlake Home Depot location to everyone. I would describe my experience as; customer service excellence oriented.

A new rule for returns will be that no gift card will be given without a receipt. I get very tired of Spanish announcements in a California store.

Goi, Martha & Andrea were very professional & helpful with answering all my questions & making it very easy & satisfying with purchasing a Samsung 5.1 cu ft top load washer & 7.4 cu ft front load gas dryer, all of the required additional parts, a 5 year warranty, pick-up disposal of my old washer & dryer & scheduled the delivery of my new washer & dryer.

Delivery guy "Martin" was rude. He just hang up while I am still on the phone. Call back in his phone is not possible and so with the voicemail. Recommend the store but not the Delivery guy "Martin".

I was in need of new flooring in my bedroom so i went to Home Depo Eastlake and Kelly was the best! She was personable, knowledgeable and went over and above to make sure that all of my needs were addressed. I could not be happier!

Without going into too much details. I would just recommend that if anyone has to deal with customer service at this location. They have 0 worries for this team runs very smoothly, I specifically dealt with Hector, Kamilah and Lu. They are extremely professional, great problem solvers and quality customer care. I hope who ever is above them gives them some paid time off or take them out to dinner at the very least

I can't tell you how pleased with your outstanding employee Claudia Perry! And I don't shop there regular, but I will now. If you have any questions about Blinds, She's the one to go to.

I don't look any further that Home Depot to buy essential items for home.

I needed help with a drill gun and person in that department took time and walked me through brand and power of the tool battery life and other things. He was very helpful.

The staff here are very friendly and go the extra mile to help you.

The HD Rental Shop is fantastic. We've been renting the "right tools for the right job" for over 10 years. They have always come through for us; especially on those occasions where the tool breaks/doesn't work when I get home. Great Team in the Shop!

They were pleasant, friendly, informed and just all around helpful! I'm not sure how competitive the pricing is but it seems just a bit more than if I comparison shopped for a long time, and I want to reward the in-store experience/customer service so I don't mind paying a bit more.

I bought hardware and electrical items, and are great quality

when you come to this store, I would recommend going to this store around or after 6pm do to the people are easy to talk to and very helpful