#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(626)258-2404
Tool & Truck Rental(626)258-2410
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
9700 Lower Azusa Rd
El Monte, CA 91731
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Customer Store Reviews

  • 4.7 out of 470 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (470)
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Showing 1-30 of 470 reviews
Great service stocked up with items well organized
Great service stocked up with items well organized
by
  • Verified Purchase
  • Recommended
The older employees are really knowledgeable about the equipments. They also have workers that sp...
The older employees are really knowledgeable about the equipments. They also have workers that speak Cantonese which is super helpful for my dad.
by
  • Verified Purchase
  • Recommended
the overall review of this store is a definite A++. Angelica and Tim really contribute to what t...
the overall review of this store is a definite A++. Angelica and Tim really contribute to what this store stands for! Sophisticated help and decency with customers!
by
  • Verified Purchase
  • Recommended
Amazing helpful and knowledgeable staff. Clean store, good inventory. I always see store employee...
Amazing helpful and knowledgeable staff. Clean store, good inventory. I always see store employees every isle or every other isle and check out process is easy. Store does follow safe distancing covid-19 regulations. Isles and inventory are well labeled and items are easy to find.
by
  • Verified Purchase
  • Recommended
When I got there, I could see that long Covid-19 line so that I worried, but sure enough the spac...
When I got there, I could see that long Covid-19 line so that I worried, but sure enough the spaces were laid out right on the ground and the security guards made sure people observed those rules and guides. Howbeit, before long, I was in and out with all of my needs and on my way to work. Thanks to the Home Depot staff for keeping it so simple and making me feel safe and welcomed!
by
  • Verified Purchase
  • Recommended
Great customer service, products are stocked and the store is neat.
Great customer service, products are stocked and the store is neat.
by
  • Verified Purchase
  • Recommended
The measures taken by this store assured me that management here is serious about protecting the ...
The measures taken by this store assured me that management here is serious about protecting the safety of customers as well of their employees. Employees made sure customers entering the store were wearing face masks and making sure distancing requirements were maintained. The handles on the carts were disinfected after each use and there is a plexiglass shield to protect the customers and employees at each cash register.The employees are super helpful and friendly, the store is clean and the aisles are clear.
by
  • Verified Purchase
  • Recommended
15 years of shopping here and one employee can ruin it because of their harsh and ugly behavior, ...
15 years of shopping here and one employee can ruin it because of their harsh and ugly behavior, and they find an excuse for it. I don't care how busy you are there is no room for unkindness to a person who is on a broken foot and didn't mistreat the greeter in any format. Her skills are lacking and her attitude is dictatorial. It's commonsense if a person has a legitimate disability, you don't send them to the back of a long line. Also, i'm a senior. Poor judgement on her part and unkind.
by
  • Verified Purchase
  • Recommended
Please note the majority of my review is positive, with the exception of the girl on the registe...
Please note the majority of my review is positive, with the exception of the girl on the register who was angry I called to speak with a manager, (several times in the week) This is my first horrible review and experience. The assistant manager is aware of who she is and believe me, it had a terrible affect on me. However, Tim, Tania, Derrick, Marlene are the ones who keep me coming back.
by
  • Verified Purchase
  • Recommended
Customer service from Manny, Sophia, Tanya Anthony, Mike, Vince, and several more who helped me a...
Customer service from Manny, Sophia, Tanya Anthony, Mike, Vince, and several more who helped me accomplish my task for a project that was A++. Love this store
by
  • Verified Purchase
  • Recommended
All the assistants are very nice and patient. You can almost find everything need during construc...
All the assistants are very nice and patient. You can almost find everything need during construction work in this homedepot.
by
  • Verified Purchase
  • Recommended
Tania, Manny, the manager, classy people, great customer service. Happy demeanor, and attitudes....
Tania, Manny, the manager, classy people, great customer service. Happy demeanor, and attitudes. Great experience! Thank You Both! Quick assistance, store is definitely organized and clean. Classy people!
by
  • Verified Purchase
  • Recommended
I've shopped at the HD stores in Alhambra, Baldwin Park, Monterrey Park, and San Bernardino, and ...
I've shopped at the HD stores in Alhambra, Baldwin Park, Monterrey Park, and San Bernardino, and this store is by far the best HD store to shop. The employees are super friendly and helpful. I never have problem finding a HD employee to help load my car. One specific employee is Manny (manager or supervisor. When I mentioned that the store was out of a part I needed he checked inventory and had another employee use a ladder to bring down a box with the part I needed. Many is an asset to HD. He is customer-focused. Another plus are the handicapped parking area. They are always clear of shopping carts.
by
  • Verified Purchase
  • Recommended
The associates were all very helpful and made sure that they kept their distance with this whole ...
The associates were all very helpful and made sure that they kept their distance with this whole virus scare going on...they wore their gloves and masks and cleaned each basket upon entry of the store, the parking lot and store were both very clean!!! I found most of the items I was looking for and some great clearance items!!!!Thanks the extra efforts are appreciated!!
by
  • Verified Purchase
  • Recommended
The employees make the stores reputation exceed all my expectations. Love Home Depot
The employees make the stores reputation exceed all my expectations. Love Home Depot
by
  • Verified Purchase
  • Recommended
Excellent customer service Associates very helpful. The store very well organized.
Excellent customer service Associates very helpful. The store very well organized.
by
  • Verified Purchase
  • Recommended
Employees are friendly and super helpful. The aisles are fully stocked and there is always someon...
Employees are friendly and super helpful. The aisles are fully stocked and there is always someone available to load merchandise on your car. The business culture at this store is customer-focused.
by
  • Verified Purchase
  • Recommended
As we bought a fixer upper my son and I have been shopping Home Depot for 40 years. My wife and ...
As we bought a fixer upper my son and I have been shopping Home Depot for 40 years. My wife and I bought many appliances through the years. Most on the advice of your employees. It's always pleasant shopping Home Depot
by
  • Verified Purchase
  • Recommended
Customer Service is at its highest at this location. Management and the employees bring together...
Customer Service is at its highest at this location. Management and the employees bring together the skill of their delivery for the backbone of what they stand for, "great customer service!" At times it seems to just flow. They are good at what they do and their attitudes, despite sometimes angry customers,is admirable
by
  • Verified Purchase
  • Recommended
Customer service side people very helpful and courteous. But need more help, especially between 4...
Customer service side people very helpful and courteous. But need more help, especially between 4-6pm. Rush Hour Baby!!! Some HD reps need to smile more and ask if you need help! The ones that walk around. But over all 9 out of 10 for me. Due to not having enough materials in stock. I get it you sell out fast. Been coming here for 15 years.
by
  • Verified Purchase
  • Recommended
Common decency from employees, strong work ethics, knowledgeable and helpful. Kudos to Fernando ...
Common decency from employees, strong work ethics, knowledgeable and helpful. Kudos to Fernando M., Edgar, Eva and Daniel. You're all a big reason I shop and shop and shop at this location. Thank You!
by
  • Verified Purchase
  • Recommended
zayra, haide and sebastion and marko, a just a few of the people who make this place hum. manage...
zayra, haide and sebastion and marko, a just a few of the people who make this place hum. management also should take a bow for having the good sense to hire this group of young people. Thank you to each of them (management - Fernando M) for all the help I have received from these young people. As a teacher I am excited to see young people succeed and to contribute to their store and the community that comes to shop and i have no doubt that what they contribute brings back customers, over and over again.
by
  • Verified Purchase
  • Recommended
The store was clean and merchandise very fantastic
The store was clean and merchandise very fantastic
by
  • Verified Purchase
  • Recommended
if you have any questions about plants, I recommend you talk with Edgar T. in the plant departmen...
if you have any questions about plants, I recommend you talk with Edgar T. in the plant department! Excellent advice and kind delivery about what to do and what to purchase, Thank you Edgar T.
by
  • Verified Purchase
  • Recommended
I had problems using the self service checkout kiosk. Sales associate Ruben assisted me in a man...
I had problems using the self service checkout kiosk. Sales associate Ruben assisted me in a manner that was above and beyond my expectation. He acted in a professional and courteous manner. It is easy to see why he is revered so much by his fellow employees. Thank you Ruben.
by
  • Verified Purchase
  • Recommended
Great store people! Need help it's there. Need knowledge with a project it's there. All in all if...
Great store people! Need help it's there. Need knowledge with a project it's there. All in all if your working on your home or building someone else's it's the place to go. Don't forget to Smile, cuz you'll have lots to be smiling at at the El MONTE HOME DEPOT. MY NAME IS Coolwater, AND I STAND BY THAT STATEMENT.
by
  • Verified Purchase
  • Recommended
THIS LOCATION SETS THE EXAMPLE OF EXCEPTIONAL EMPLOYEES IN THIS LOCATION THAT IS HARD TO BEAT. G...
THIS LOCATION SETS THE EXAMPLE OF EXCEPTIONAL EMPLOYEES IN THIS LOCATION THAT IS HARD TO BEAT. GUILLERMO, SAB AND MARLENE ARE A PRIME REASON FOR MY RETURNING OVER AND OVER AGAIN. KEEP UP THE WONDERFUL WORK YOU DO. I'M IMPRESSED MANY TIMES OVER.
by
  • Verified Purchase
  • Recommended
The handicapped spaces at this HD are always clear of shopping carts. The shelves are fully stock...
The handicapped spaces at this HD are always clear of shopping carts. The shelves are fully stocked and the employees are very friendly and helpful.
by
  • Verified Purchase
  • Recommended
Store nice clean well stocked friendly associates great managers. Its pleasure to shop at this st...
Store nice clean well stocked friendly associates great managers. Its pleasure to shop at this store and see Fernando
by
  • Verified Purchase
  • Recommended
excellent
excellent
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 470 reviews

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