Curbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup
Filter Reviews By:Rating, Profile, Gender, Age (384)
Star Rating
Home Improvement Profile
Gender
Age Range
Showing 1-30 of 384 reviews
Feb 22, 2023
Look what I made with the help of my Ellicott City Home Depot
I was able to accomplish this project with the help of my local Home Depot in Ellicott City, MD.
I couldn't be happier with the outcome!!
by
Recommended
May 31, 2024
Great service and prices
Rented a truck to buy a washing machine and sofa from someone on facebook marketplace. Got all my stuff done. When returning the truck I saw all these deals on Ryobi Tools. Went home with my dream impact drill and extra batteries and a wet vac. Major shopping experience. Made my day. Great service at this store.
by
Recommended
May 10, 2024
Great service in my neighborhood!
I like the Ellicott City Home Depot. They provide Great service in my neighborhood!, with everything I need.
by
Recommended
Mar 28, 2024
Great experience
When I went into Home Depot today I was greeted by a very friendly gentleman at the paint counter. He was very patient, knowledgeable, friendly and helpful! Once we figured out what I needed, my paint was mixed and I was out of there in 5 minutes!
by
Recommended
Mar 11, 2024
Great Employees
Everyone I spoke with said hello and was very helpful!
by
Recommended
Feb 9, 2024
Greatest customer service from a great employee name, Rico
This employee named Rico made my day. I wasn’t having a good day, but this employee took the time to ask me how I was feeling. He made me feel like somebody actually cares while helping me find the product I need it. thank you Home Depot for hiring this great employee.
by
Dec 29, 2023
Great Experience
I would like to praise a great employee of yours in the Ellicott City Home Depot. His name was Tom Dutton. He was very helpful and answered all my questions
I hope he gets recognized for his hard work. Thank you
by
Dec 16, 2023
Great help!
Its always nice when someone is friendly as you check out. Today was no exception. I got my stuff and checked out with no issue.
by
Recommended
Nov 25, 2023
Customer Service Rep Tyrone
Excellent customer service from ( vanity arrived damaged, had to reorder.) He knew exactly what to do and got it done in a timely manner.
by
Recommended
Nov 12, 2023
Ellicott City Home Depot
Paul and Dave in millwork are great and can make suggestions to help you order your doors and windows. Rosa and Tanya at the Pro desk are always upbeat and ready to help with anything that you need.
by
Recommended
Sep 10, 2023
Great service
Peter P in flooring did an amazing job. He was professional, patient and helpful making suggestions and giving us alternatives to improve our project One of our best experiences at the store as customer service was A +
by
Recommended
Jul 12, 2023
Great Garden Department!
In shop for perennials at The Home Depot in Ellicott City. There is always a good selection of well cared for flowers to choose from. The prices are a good value and it is easy to park near the garden center and load my car. Check it out!
by
Recommended
Jul 1, 2023
Out of stock and no help
Out of stock of a number of items, no help even when asked multiple times for assistance cutting lumber (no one showed up after 25 minutes). The only good thing is all the cashiers seemed nice.
by
Jun 17, 2023
Is Home Depot in $$ trouble?
My last visit to the store found that materials that the web-indicated were present (99 sheets drywall, 2 stainless steel locking hasps) were present but none were found. The hardware section seemed like someone had gone through and thrown tons of wrong items in may of the boxes of goods. There were no hasps, but lots of other unrelated hardware in the hasp boxes. There were no sheets of 5/8 drywall to be found, except several damaged ones on the damaged cart- BUT HD no longer offers the traditional 70% discount on damaged building materials (only 20%) claiming to send materials back to suppliers. [what supplier would take back drywall damaged by an in-store forklift operator?] We also wanted a toilet brush, but only one intact set was found with no bar-code to scan. And all this on Father's day weekend!
by
Jun 7, 2023
Not nice
Not one employee was helpful or even remotely nice. If I could give a negative 10 I would
by
Jun 2, 2023
Shame for loss of damaged lumber cart!
I could frequently find lumber scraps that I needed for small repair/construction projects out of the damaged lumber on the damaged lumber cart in the store. What a deal that surely kept this damage material out of the landfills! No Longer. Such a loss for the environment too!
by
Recommended
Mar 31, 2023
They were a great help
Brad helped me find the battery for my keep fob very quickly, James was very friendly when coming into the store
by
Recommended
Mar 25, 2023
Poor customer service
Poor customer service from the special assistant store manager!
by
Mar 8, 2023
Great customer service
Went to this location with a vision for a product in mind. Mr. Peter from the paint dept helped me. He was able to help me locate the items needed to finish my home product! Thank you so much. Great service.
by
Recommended
Dec 18, 2022
Great store
I always have a pleasant experience at this location. And always receive help when needed
by
Recommended
Nov 2, 2022
Great service
Happy with my purchase most happy with customer service I received from Jasmi with her great help appreciate u
by
Recommended
Oct 14, 2022
Store is a mess
Employees are very friendly and helpful but this store is a mess
by
Sep 18, 2022
Bought item yesterday, 9/18/2022
Installed well and works great.
by
Recommended
Aug 10, 2022
Terrible self checkout experience
An older Asian lady stood 2ft from me while I scanned $250 worth of items and then rifled through my completed purchase insinuating I was stealing something. Most disrespectful experience ever at Home Depot. Who steals furring strips and pegboards at 7am?!
by
Jul 9, 2022
Very neat store with good customer service
I buy my home improvement stuff from this store for the last several years and I am happy about it. Returns are easy and usually takes less time than in other stores.
by
Recommended
May 9, 2022
No one to mix paint
Stopped by at 2:30pm, was told by 2 separate people that someone will come help me shortly. Waited about 30 minutes then a friendly cash told me no one works in paint department until 4pm………what a waste of trip……
by
May 6, 2022
I can do and they helped!
The Home Depot in Ellicott City consistently provides just what I need for my home improvement needs. It isn't just the supplies. It is the expertise to help me be successful by providing the nuances of every detail I should consider as I tackle the DIYs on my list as a home owner. From the Lumber Dept to the Paint Dept to Hardware and on through the Checkout, each associate has been approachable, knowledgeable and encouraging. I definitely recommend the Home Depot in Ellicott City for your home improvement projects.
by
Recommended
Apr 24, 2022
Great Variety
Nice place.Great variety
by
Recommended
Apr 15, 2022
Ordering a shower door
I spoke with Rosa at the customer service desk, and she was terrific. Helpful and professional.
by
Recommended
Jan 2, 2022
Excellent Employees!!
The employees in this store are so helpful! They go above and beyond to help customers. Thanks Chuck, Malik, and Yancy for all your help.