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Filter Reviews By:Rating, Profile, Gender, Age (548)
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Showing 1-30 of 548 reviews
Jun 4, 2024
Great Customer Service from Two individuals
On May 31, 2014 I placed a large order with the Pro Desk Associate. She was very nice and attentive. But after completing the order, it was noticed before I left, that part of the order that was a large quantity of deck boards was noted on the receipt as a customer pick up. I believe this to be a honest mistake during the order process. The Associate did make every effort to try and correct it and placed notes on the receipt and initialed it. Then on June 3, 2014, I went to the Fairfield HD to try and get the ordered resolve and was fortunate enough to meet Shelive Deair, who proceeded to be very attentive to helping me and getting the order problem ( regarding the need for delivery ) and went the extra mile to make sure I was satisfied and confident that everything was corrected before leaving. Shelove, then request Tony Reid to help me with the order, which again I was fortunate to have two great individuals help me. Tony took care of everything making me feel confident prior to leaving the store that all was taken care of and correct. These two individuals should be recognized by the Store for the stellar customer service. Home Depot should also use these two individuals as a bench mark on hiring and training which will bring this Home Depot to the next Level.
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Recommended
May 28, 2024
Super Staff
Having shopped at many Home Depot stores in the area, the staff at Fairfield's Home Depot continue to be a ‘cut above’, going out of their way to assist your needs and to do so with a great attitude and wealth of product knowledge. And if they ‘don’t know’, they ‘find out’. Bravo.
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Recommended
May 24, 2024
Consistently great service.
I frequent this store for a broad range of products and services. I consistently have above average service.
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Recommended
May 11, 2024
Great store!
The Fairfield Store is wonderful. The staff is kind, knowledgeable and helpful
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Recommended
May 4, 2024
Great staff
VEry helpful staff (VERNAL) that go beyond the norm to help
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Recommended
Apr 27, 2024
Good organization
I purchased some plumbing supplies and fixtures with very good assistance from an employee
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Recommended
Apr 22, 2024
Best Home depot in the area
Most everyone is friendly and helpful and the store is organized and well stocked. I always shop at this store
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Mar 16, 2024
Asifur Muhammed Rahman - Flooring Specialist Extraordinaire
If you need a carpet, you MUST work with Asifur Muhammed Rahman, Flooring Specialist. He is friendly, knowledgeable and a complete professional. He takes good care of his customers. It was a pleasure working with him and he helped save me some money. He is not good, HE IS GREAT!!! Thank you Home Depot!
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Recommended
Mar 8, 2024
Good service
The cashier was very nice. It was unfortunate that the customer in front of me was being very rude and nasty to her for no good reason. I felt bad for her. She handled it very well and was very professional about it. The employees in the store were pretty nice too. Better than some locations.
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Recommended
Feb 25, 2024
Excellent store!
I find workers in this store are most polite and helpful....
Also, good amount of merchandise....
Checking out is easy...
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Recommended
Dec 29, 2023
Great Experience
The Homedepot store in Fairfield, CT has always provided me good customer service at mostly every visit. I would travel to Fairfield than the store in my town of Bridgeport.
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Recommended
Dec 28, 2023
Friendly staff, great service and fast checkout
I go in couple times a week and its always great.
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Recommended
Dec 20, 2023
Excellent cust. service
I have an issue with the promo for thermostats from energize CT at the Trumbull store, they couldn't help & put me on the phone for over an hour & I missed my sons Eagle board of review. Next I went to the Fairfield store where Greg & Irene went over and above to help me with my project while I'm still waiting from a response from online customer service's and probably will never hear back from them. Thanks For the timely & excellent customer service Greg & Irene.
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Recommended
Dec 5, 2023
First Choice Location
Always a good experience shopping at Home Depot in Fairfield -- it's my "go to" location.
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Recommended
Dec 5, 2023
Review
Katie is so helpful and very kind she is apsolutely greatest thank you Katie for allways helping when there is a need for help.
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Recommended
Nov 27, 2023
Great service!!
I bough special material at Home Depot, the personal at Prodesk are professionals that take their time to help me with all products I need.
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Recommended
Oct 29, 2023
Great store
Love the Fairfield Home Depot. I am closer to several others, but I always drive to the Fairfield store because the parking is usually fairly easy, the staff is always usually available and very friendly and helpful. Always a pleasant experience when I go to the Fairfield Home Depot.
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Recommended
Oct 16, 2023
Got Great Help from Vernal, the Plumbing Specialist at this Home Depot
I had a particularly challenging plumbing application. Vernal stayed with me and help me meet the challenge of putting together a solution
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Recommended
Oct 6, 2023
Best experience ever!
I went into the Fairfield Home Depot to shop for Kitchen appliances, and was greeted by Jessy. She was extremely helpful and patient while I try to figure out what brand, and size of appliances would work for me. She was attentive, and listened to my needs. In doing so was able to help me understand the difference in size and height of the fridge, and the type of stove that would be right for me. She made me feel like I was the most important person in the store. Based on my experience with her I will definitely shop there again. Thanks Jessy for all your help!
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Recommended
Oct 5, 2023
Knowledgeable assistance at sales checkout!
Many thanks for sale cashier assistance with EVELINE.
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Recommended
Sep 17, 2023
Helpful.
Your cashiers and support staff are sooo helpful. Just ask. They have the answers and show you just where you can find the items you want. That is a blessing.
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Recommended
Aug 8, 2023
grat service at pro desk
I bought roofing materials fast and easy
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Recommended
Jul 31, 2023
Tia needs to be made ASM
Tia and Trevin are amazing. I had their full attention and service as soon as I mentioned what I wanted to buy. Tia even artfully sidestepped the boomer associate who tried to talk over her and give me misinformation after I already knew I was buying 2 pallets of an item and the other associate tried to tell me it wasn't in stock. Tia is truly a gem. I'm serious. You need to give her a title to back up her skills so other older male associates won't look down on her. Trevin is A+ as well.
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Recommended
Jul 25, 2023
Excellent Customer Service
This store I visit since open, and is by far the best service. All greeting wether busy or not and employees are 99% knowleable. Glad to have them near. I even come here just because.
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Recommended
Jul 10, 2023
Great helpful employees
I found exactly what I needed.
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Recommended
Jul 8, 2023
Great Pro Desk Service
The Pro Desk at the Fairfield Home Depot is a cut above all the rest in the area - this not only includes Home Depot stores but all other building material suppliers in lower Fairfield county. There is clear difference between this location and the others just north and south of it. We are directing more purchases to this store as a result of their professionalism and attention to our business needs.
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Recommended
Jun 24, 2023
Fairfield Home Depot
Got amazing help while shopping today. Very friendly and helpful
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Recommended
Jun 22, 2023
Great customer service
Fairfield staff are excellent and quite knowledgeable.
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Recommended
Jun 20, 2023
Tremendous Help in Pro Services
Jeannette in Pro Services couldn't have been more helpful, great overall experience.
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Recommended
Jun 19, 2023
Great Cashier
I had a Great Experience with my Cashier Wendy!
She was Polite, Friendly, Knowledgeable and Helpful from the Moment I started my transaction! Wendy made sure I had everything I needed and was all set when I was done!