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Filter Reviews By:Rating, Profile, Gender, Age (348)
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Showing 1-30 of 348 reviews
Mar 14, 2023
Flooring Fun
Lauren as well as Suzanne really helped me figure out the schematics for my floor. Lauren even realized I was not breathing well and offered me water. SHE IS a keeper.
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Recommended
Mar 9, 2023
fantastic females
The woman of Forest Park Home Depot - Lauren, Dawn, Kara and Lady K - Listen and hear and problem solve so effectively. Such a blessing.
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Recommended
Jun 9, 2024
Excellent Customer Service
Thank you Mr Myron for your help today Good Customer Service….
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Recommended
Jun 6, 2024
You should save your money and go somewhere else
Several visits recently and it's the same thing EVERY time...lack of employees to help and answer questions and lack of care toward the situation or the paying customers. When we expressed our frustration at checkout, the employee we talked to literally shrugged his shoulders and said "no one wants to work anymore" as if that was an excuse. Pretty sad.
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May 21, 2024
Home Depot Staff have always been very good.
The quality of their goods have always been EXCELLENT!!!
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May 4, 2024
Outstanding Custome Service
Another great experience at Home Depot in Forest Park Ohio. I had the extreme pleasure of working with Michelle Duclos who is the Manager of the Lumber Department. I needed a 4' X 8' sheet of MDF cut to various dimensions. Michelle went about it in a very professional manner. She was polite and knowledgeable. Michelle did an outstanding job (better than most men). She is a real asset to this store and Home Depot in general. My sincere THANKS to Michelle for a job well done!
Rick Blasing
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Recommended
Apr 13, 2024
Backup Honda Gas mower for when my current unit quits working
I b purchased a NEW Highly rated Consumer Reports Honda mower as standby for my 13 year old unit that is still going working strong. Honda stopped making "Gas" mowers last October. I do not have an interest in electric units so I purchased a newer replacement model to have on hand when the old one quits working.
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Recommended
Mar 26, 2024
Great Service
I have worked with the Pro Desk Lately on some large projects and they get the job done or more importantly, if something goes wrong, which happens anywhere, they fix it and that says more about a business than when everything goes well.
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Recommended
Mar 24, 2024
Employee
Employee that "helped" us in the flooring department needs to find a job he likes better. He sure didn't seem very eager to be there.
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Feb 7, 2024
Great quick trip
I only needed one thing. An associate directed me to it and the service at checkout was friendly and efficient.
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Recommended
Jan 15, 2024
Bought an LG Fridge
I was very pleased with the sales person knowledge about the product.
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Recommended
Jan 11, 2024
Amazing quick service!
Michelle in lumber made quick work of my issue and came up with 3 or 4 solutions to the issue and then tailored a solution that is cost effective!
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Recommended
Nov 18, 2023
Great visit
Cayla was very helpful in the tool area. She was very helpful and knowledgeable. It’s nice to hear the words “can I help you find something” in a big box store.
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Recommended
Nov 14, 2023
Appliance salesman
Doug in appliances is top notch!!!!
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Recommended
Oct 17, 2023
Great experience today because of 2 employees
The manager Ryan at this store is amazing. If you need any home project help or information, a guy named Richard “Flip” is the go to. He was so knowledgeable, kind and patient with all my questions and genuinely wanted to help me. Ryan just topped the experience with his personality and willingness to make sure I was taken care of.
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Recommended
Sep 29, 2023
OVER CHARGED
I PURCHASED THREE HANGING BASKETS AND WAS CHARGED FOR FOUR HANGING BASKETS.
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Jun 26, 2023
Great help
I had a great experience with an employee that came out of the flooring department to help with a toolbox and umbrella. Hard to find that kind of help anymore
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Recommended
Jun 10, 2023
Great employees, great products too.
We are weekly customers. Having a great time at "Home Depot" for sure!
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Recommended
May 23, 2023
Ms. Mary Forest Park, Ohio
Ms. Mary helped us so much and we were there just picking up a few items for the chicken coup we are building. WOW!! What a Gem she was. God Bless her for being so helpful and friendly. We have always been a fan of Home Depot and now we have a favorite employee too! Pam
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Recommended
May 6, 2023
Horrible store to go to. I would go to any other one but this.
The last 4 times we have been to this store because it was convenient to where we were at we ended up having to go to another one to get what we needed. Nothing is ever in stock. Store employees have no clue what is going on because there is no communication. Good luck finding someone to help because all they will do is bad mouth other employees or direct you to another store. They never greet you or apologize for items being out of stock or broken either. Just drive to another one don’t go here!
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Mar 23, 2023
Lousy customer service
I was loading 4-4x4x8, 6-2x6x8, 6-2x6x10, and 20 bags of concrete.3 EMPLOYEES were standing there watching me. When I ask for help they all walked away. Upon checking out I ask if someone could help me load this in my truck. No-one showed up.never will I shop here again.
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Feb 14, 2023
Pro Desk simply cannot be beat.
I have had the opportunity to go to every Home Depot in Cincinnati AND Dayton ares, as well as limited Kentucky locations. The Pro Desk employees at this store have me stopping in to pick up my supplies enroute to further locations, that are closer to the jobsite. I have never had a bad experience. Each and every employee is top notch and some of the nicest people I have ever met.
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Aug 28, 2022
Shopping at Home Depot
It was easy to find items I needed and the staff in outside gardening was very helpful. They were easy to talk to and they were there. Inside shopping need to improve no one every around to help.
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Recommended
Jul 16, 2022
VERY SORRY AND POOR CUSTOMER SERVICE
Customer service was very rude and after walking up and down the main aisle approximately 7 times and completely around the store twice only one young girl gave me help when I asked her
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Jun 5, 2022
Rude nasty supervising cst Serv rep
Most of employee staff welcoming and friendly with professional courteous attitude. With the exception of one customer service rep lady that I was told is a supervisor. She has a very nasty rude attitude and definitely not reflective of Home depot's core values.
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May 10, 2022
Great people and experience
Always satisfied with customer service and being treated like a person and not just a sale..
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Recommended
Apr 25, 2022
Eagle Scout Project
Manager took the time to assist and provided material help beyond expectations.
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Recommended
Mar 30, 2022
Pat is great!
Pat is extremely professional and knowledgeable. He addresses regular customers by name, helps those that have questions regarding tools/materials, etc. Pat is a very valuable asset to the forest park Home Depot!
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Recommended
Feb 7, 2022
Assuming cashiers
This review is petty. I can be petty. That said, The Home Depot offers “ emailed receipts”. The issue arises when a person is not fast enough to hit that little green button on the credit card machine. The cashier has the option on their screen, to give you only a paper receipt. Sometimes( like tonight), they are pretty fast to hit that button. I like both receipts, but I’m not always on my game.
I’d like The Home Depot to take this power away from the cashier. Or at least make it so they would have to have the customer acknowledge that they don’t want an emailed receipt.
Thanks for reading. Feel free to go about your life as normal now.
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Recommended
Jan 10, 2022
STORE MANAGER AND SUPERVISORS ARE GREAT! AT THIS STORE
I HAD A CHRISTMAS RETURN NIGHTMARE AND TWO OF THE LADIES WORKED WITH ME TO GIVE ME GREAT CUSTOMER SERVICE AND TURNS OUT MY NIGHTMARE WAS AN EASY FIX FOR THEM KUDOS TO THEM