#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(678)546-7784
Tool & Truck Rental(678)546-7790
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
2120 Hamilton Creek Pkwy
Dacula, GA 30019
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Customer Store Reviews

  • 4.7 out of 711 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (711)
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Showing 1-30 of 711 reviews
PLENTY OF HELP LOCATING THE NEEDED PRODUCT
It’s time to get your weed preventer out! Home Depot at Hamilton Mill had the exact manufacture, bag size and plenty of stock that I really wanted. (Finally, the cold and rain seem to have slipped over a state or two leaving us plenty of sunshine and warm weather to start getting our lawns in shape). My Sales Associate and my Cashier were both wonderful! Finally! A shopping trip where EVERYTHING goes perfectly. We all know how rare that is. 🎉
by
    Great customer service Best of the best
    Brandon, cliff,and Danielle at the service desk absolutely rocked my home depot experience, they went over and beyond there normal job dutys to take care of me and my family. I will not shop no were else.
    by
      • Recommended
      Charles took his time to locate a hard to find item
      While I was already shopping in Home Depot today, a friend asked if I had any really large thermoses for an event this evening. So I looked on the HD website and it showed some items available at this store but no “location”. Customer Experience Manager, Charles Style, went out of his way to track some down and followed things through to check out. Wonderful and friendly service. Thank you!!
      by
        • Recommended
        Phenomenal lock support with Bryan McFalls in Hardware!
        Bryan helped me not only troubleshoot my lock problems but also opened it up for me to find the exact problem. He also tried to fix the problem at no extra charge. When we found out it was a vendor issue, he provided me with their lifetime product coverage warranty phone number via a printout, not just have me write out the number. Moreso, with my permission, he asked if I had another similar old lock which he used to help me swap out the old cartridge. Service like that provided by Bryan McFalls keeps me coming back to TheHomeDepot Hamilton Mill!
        by
          • Recommended
          great features
          yammy was very astounding
          by
            • Recommended
            Amazing experience
            The customer service has been amazing Charles and Yamini assisted me well during this visit I’m so glad I came!
            by
              • Recommended
              Amazing Staff
              I'm a single mom and have had to learn to do a great deal of things on my own, especially house upkeep. No matter the project, I can always count on the staff at Home Depot to answer all of my questions. In particular, Todd is a friendly face that always helps me with ensuring I have the right supplies and the understanding needed to ensure my project is done right.
              by
                • Recommended
                Kennedy was super helpful!
                Went in today looking for a new toilet & necessary hardware. Kennedy in appliances was quick to greet and help us with our needs. She directed us to the best option & helped us make sure we get the necessary accessories before leaving. Kennedy is awesome!
                by
                  • Recommended
                  Great Store
                  I always receive Great Service at the Store for the last 10 years
                  by
                    • Recommended
                    Very professional team
                    I was met with a friendly smile and the team went above and beyond to make sure my visit was smooth.
                    by
                      • Recommended
                      Amazing customer service!
                      Charles Styles was such a wonderful employee. I was having a rough day after I spilt laundry detergent all over my floor. He brightened my day!
                      by
                        • Recommended
                        Ben was excellent with customer service
                        Ben did an excellent job taking care of my issue
                        by
                          • Recommended
                          Great 👍 pro dept was really helpful
                          We bought our Owen's Corning shingles through the pro dept working with Yamni and James, and they helped to make it a success! Thanks for everything!
                          by
                            • Recommended
                            Buying a Christmas tree
                            This store is a great place to buy a Christmas tree. The employee who trimmed the base of our tree and net-wrapped it was super helpful.
                            by
                              • Recommended
                              Awesome employees
                              Excellent store with emotions who have great attitudes and are extremely helpful.
                              by
                                • Recommended
                                My go to Store
                                HAMILTON MILL Home Depot always have what need..
                                by
                                  • Recommended
                                  Great customer service throughout the store!
                                  Looking for a item, returning an item and renting a truck. All great experiences!
                                  by
                                    • Recommended
                                    Great features
                                    Alisa was really friendly and helpful great experience
                                    by
                                      • Recommended
                                      Outstanding Experience
                                      The employees at this store have always gone above and beyond for me anytime I have visited. Yesterday associate Paul not only opened my garage door opener for me, which I couldn’t figure out how to do, he went and got the battery and changed it for me. This was a big stress reliever for me. I don’t know of another store that I have shopped at that has this type of customer service!
                                      by
                                        • Recommended
                                        John at Tool Rental
                                        The service I received from John at the tool rental section was phenomenal! He literally provided best advise on which tools to use for my specific job, to the T. And he walked me to the different isles where he pointed out which cleaners were better and made awesome recommendation, this felt like a Boutique Style Home Depot service!! WOW, John is certainly keen on client satisfaction, highly praise him!
                                        by
                                          • Recommended
                                          Great service!
                                          The customer service at this store including the service desk are outstanding!
                                          by
                                            • Recommended
                                            Hamilton Mill Home Depot
                                            The paint desk, lumber department and Linda at check out were very pleasant. Folks here are generally very welcoming.
                                            by
                                              • Recommended
                                              Above And Beyond !
                                              Everyone in the store sincerely wanted to help me and it showed. I went in for Disposable bags for my Shop Vacuum ; There was only one left and it was opened. The Cashier (Linda) gave me half off on the item. I really appreciated that !
                                              by
                                                • Recommended
                                                Great store with great service
                                                For 20+ years I've been shopping at Home Depot and this store has always been very helpful, stocked and quick to serve. Thank you!
                                                by
                                                  • Recommended
                                                  Excellent Customer Service
                                                  Whenever I need something or have an issue James, the assistant manager, at the Hamilton Mill, GA location does everything in his power to fix it.
                                                  by
                                                    • Recommended
                                                    FIVE MONTHS LATER - NEVER RECIEVED MY CUSTOM DOOR!
                                                    THIS WAS AN ONLINE ORDER. Poor communication once my order was placed. I was getting calls and emails from everyone at HD before I placed the order, but once my order was placed and paid I had to reach out for any kind of follow up and to communication. They missed promised delivery dates and never communicated with me. Once an attempted delivery was made, the door was not the right size, the workmanship and quality of the door was shoddy and it was a two man job! The vendor suggested that my husband should help with that... anyway horrible experience. Totally unacceptable and disappointing.
                                                    by
                                                      Satisfied Customer
                                                      Thanks for making every shopping a great experience.
                                                      by
                                                        • Recommended
                                                        Great customer service
                                                        Deborah was really kind and knows how to help her customers
                                                        by
                                                          • Recommended
                                                          Very Friendly and Responsive Staff
                                                          Hamilton Mills Home Depot has a friendly and responsive staff that is helpful in returning, finding, and checking out merchandise.
                                                          by
                                                            • Recommended
                                                            Great help
                                                            Best place when looking for tools.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 711 reviews

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