#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(714)375-3483
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
7100 Warner Ave
Huntington Beach, CA 92647
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Customer Store Reviews

  • 4.8 out of 494 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (494)
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Showing 1-30 of 494 reviews
Excellent service
Last year I was disillusioned by shopping at Home Depot just due to their customer service. However I have been very happy recently with the assistance I have received not only in the store but with online purchases as well
by
    • Recommended
    Great prices and excellent customer care.
    I Have helped with my shower installation, and I probably will go with the Home Depot referral and their excellent price and quality shower tub and door. I was helped with excellent variety of carpeting and prices, I will probably will choose Home Depot.
    by
      • Recommended
      Exceptional people and service
      We have a building maintenance issue and received great service from Eric at Warner Store in HB. He went out of his way to assist with right product and made sure I got all the correct fittings. He walked me over to Ken at Plumbing to make sure all was done right. Ken was very helpful as well! This was after two employees in the store brushed me off. It is Eric’s exceptional attitude and willingness to help made the whole world of difference for our building today! Hooray Eric.
      by
        • Recommended
        Great customer service
        Deonna at Customer Service goes above and beyond. Love her sense of humor too!
        by
          • Recommended
          Ryobi Lawnmower
          I bought a Ryobi Lawnmower at this location and the staff was outstanding. They helped me every way possible to get it delivered and assembled. Thank you to especially to Zoe and Jeff - very, very kind and helpful and Lynne also. I will be back with this incredible customer service. You almost made me cry with your amazing customer service, smiling faces and help. Thank you Home Depot front desk!!
          by
            • Recommended
            CARPETING - COST AND INSTALLATION
            I love how all the Home Depot Associates HELP, listen, communicate and show an array of various products by directing me to the most cost effective and practical products. I just purchased a carpet from a knowledgeable sales associate recommending one with a stain warrenty and 25 year limited warrenty. It's a keeper! Two years ago I purchased a range and dishwasher. The sales' associate coordinated style and cost. My favorite experience is strolling through the flower/plants GOD created!
            by
              • Recommended
              Great customer service
              Alizae and Patrick are top quality employees wrt customer service and general store knowledge. They are polite, friendly, and interested in providing the customer with a positive experience. They make shopping Home Depo a pleasurable experience.
              by
                • Recommended
                Great sevice
                My cashier was the best and most friendly
                by
                  • Recommended
                  Rat Infested
                  While in the lumber department, a very large rat ran between the aisles. When we notified employees, they were already aware and indicated that management wasn’t doing anything to fix the problem.
                  by
                    For Once I Got Help !!!
                    I went into Home Depot looking for some cushions I saw online. They weren’t in stock but the customer service department sent a nice young man over to help me. So I picked something else out that I wasn’t quite thrilled with but about five minutes later, Hunter came over and let me know that he had found the items stashed away in a box. He knew they were in the store as it indicated online that they were eight cushions. Yes! I got to walk out of the store a happy camper.
                    by
                      Flooring Dept
                      If you're looking for flooring options, be sure to work with flooring specialist Tricia Lamb. She's as good, if not better, than most high end flooring showroom sales reps.
                      by
                        • Recommended
                        Unprofessional and unorganized
                        Purchase a BBQ and was told it would be delivered Wednesday. No one showed up so I call Friday asking where it is. They tell me it will be delivered by end of day and I said okay that’s fine. I get a call at 630pm telling me it was just finished being assembled and no one could deliver it. I stated that I was promised it Wednesday and now today and now when? I was told next week sometime. So here I am 4 weeks in with out a bbq. Fix this situation homedepot. I now regret getting the homedepot credit card..
                        by
                          Great customer service
                          Bernadette was a friendly and helpful person. She does what you expect from the customer service department and more.
                          by
                            • Recommended
                            Still honoring Veterans??
                            I'm satisfied in general shopping at the home depot. Usually, my Military discount is honored, but I ended up not receiving the $65.50 discount on this trip as expected!,
                            by
                              • Recommended
                              Awesome store very help full
                              my wife was getting flower stuff and saw a barrel bar that she loved and inquired on. Deonna gave her help and Gary showed her the variations. The wine bar was 2 wine barrels with a butcher block top and an umbrella, very country and excellent price.
                              by
                                • Recommended
                                Very Happy!
                                I had the best experience in purchasing carpet from Home Depot for the first time. It couldn't have gone more smooth from start to finish.
                                by
                                  • Recommended
                                  Friendly and helpful cashier
                                  It's not always easy to find what you need in any home improvement store. That's why having helpful employees makes a huge difference. The helpfulness of employees at this store has varied a lot over the years, but if new cashier Diane is any indication, helpfulness is on the rise. Diane went out of her way to help me find what I came in for. She was really friendly and nice, which also makes a huge difference. I will not hesitate to revisit this store next time I need something.
                                  by
                                    • Recommended
                                    Great customer service and selection
                                    As a small business owner I find myself in Home Depot 15-20 times a week for different project needs. Dennis is our go-to employee for any pipe, PEX or Brass/Copper fittings. He is extremely knowledgeable and goes above and beyond to make sure you have the correct solution for your needs. I enjoy visiting this store over any of the local competition.
                                    by
                                      • Recommended
                                      Parking lot at homedepot.
                                      It is hard to find parking when there are so many people doing business in the homedepot parking lot. These businesses also get in the way when you're trying to leave. Why are people allowed to do business with their big trucks in the homedepot private parking lot??
                                      by
                                        Super rude cashier
                                        An older woman with short red curly hair was snappy and rude, I believe her name is Miriam. She mumbled something to me while a concrete miter saw was going off in the background. I asked her to repeat herself, and she pulled down her mask, and said (verbatim) "Do you want a bag, or a hearing aid too?" UNBELIEVABLE. I will not be returning.
                                        by
                                          overall great store
                                          I have been coming to this store for about 10 years.I always find what I need
                                          by
                                            • Recommended
                                            Thank you Home Depot for making me feel like home
                                            I bought some construction products and the employees where willing to help me out with all my needs
                                            by
                                              • Recommended
                                              Great customer service
                                              Thank you Tammy for your thorough help and answering to my questions !
                                              by
                                                • Recommended
                                                Two employees in particular, Heather Lugo and Janet Savard, were incredibly helpful employees. Th...
                                                Two employees in particular, Heather Lugo and Janet Savard, were incredibly helpful employees. They were kind enough to explain everything we were wondering about and help us throughout our entire time in the store. Made shopping in there incredibly simple. Very great service!
                                                by
                                                • Verified Purchase
                                                • Recommended
                                                Excellent!! Was clean and organized!! Friendly Employees. Helped by Tricia Lamb Flooring Special...
                                                Excellent!! Was clean and organized!! Friendly Employees. Helped by Tricia Lamb Flooring Specialist. She was wonderful and put together my new vacumn together for me, She was so friendly and swift. And even helped another customer and made sure he got help
                                                by
                                                • Verified Purchase
                                                • Recommended
                                                I like the Huntington Beach store every time I go there which is usually at least once a week eve...
                                                I like the Huntington Beach store every time I go there which is usually at least once a week everyone is friendly and most of the time they are very knowledgeable and they are willing to help you find what you need
                                                by
                                                • Verified Purchase
                                                • Recommended
                                                GREAT CUSTOMER SERVICE UPON CHECKOUT AND HELP OUT TO THE CAR. WELL STOCKED NURSERY DEPARTMENT THA...
                                                GREAT CUSTOMER SERVICE UPON CHECKOUT AND HELP OUT TO THE CAR. WELL STOCKED NURSERY DEPARTMENT THAT IS ULTRA-CLEAN!!!!
                                                by
                                                • Verified Purchase
                                                • Recommended
                                                FIND "KELLY" WHEN YOU SHOP AT THIS HOME DEPOT. SHE KNOWS HER STORE AND THE PRODUCTS CARRIED "LIKE...
                                                FIND "KELLY" WHEN YOU SHOP AT THIS HOME DEPOT. SHE KNOWS HER STORE AND THE PRODUCTS CARRIED "LIKE THE BACK OF HER HAND" AND YOU WILL BE TREATED WITH COURTESY, KINDNESS, AND RESPECT.
                                                by
                                                • Verified Purchase
                                                • Recommended
                                                Like I said I’ve always liked Home Depot because they have a big variety of things when you’re wo...
                                                Like I said I’ve always liked Home Depot because they have a big variety of things when you’re working on your home plus I’ve always found that the people that work for Home Depot are pretty knowledgeable in the areas that they seem to work in the store the other big improvement store I’ve always had a problem with I don’t find that the people are helpful and don’t seem to know very much in that kind of field
                                                by
                                                • Verified Purchase
                                                • Recommended
                                                I hope the store will have their workers stay at their assigned position at least 10 minutes for ...
                                                I hope the store will have their workers stay at their assigned position at least 10 minutes for every 30 minutes.
                                                by
                                                • Verified Purchase
                                                • Recommended
                                                Showing 1-30 of 494 reviews

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