#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(502)493-7401
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
2600 S Hurstbourne Pkwy
Louisville, KY 40220
map pin
map preview
Car with trunk open and appCurbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup

Customer Store Reviews

  • 4.7 out of 552 reviews
92%Of Customers
Recommend This Store
caret
Filter Reviews By:Rating, Profile, Gender, Age (552)
Star Rating
Home Improvement Profile
Gender
Age Range
Showing 1-30 of 552 reviews
Appliance Thoroughness
Recently purchased a Whirlpool refrigerator. Our experience with Tom, our associate, was wonderful! He explained what to do once the appliance was delivered, how to initiate the warranty and what to do if we encounter issues with delivery and setup. The price of the refrigerator was very good. I had purchased an identical one 14 years ago and paid only a few hundred more for the current purchase. The warranty is SO important as appliances do not seem to last as long as in the past. It was good coverage and cost effective.
by
    • Recommended
    GONE DOWN HILL
    GOING TO START TAKING PICTURES SENT TO CORPORATE
    by
      A great store
      We had a great shopping experience in the paint department. The gentleman working was so very helpful in explaining what paint we should use and why for our furniture refinishing project!!
      by
        • Recommended
        Excellent customer service
        I was on my way home from work and needed a few items and I swung by Home Depot. As soon as I walked in the front door a Home Depot associate came up to me and asked me if he could help me. I said I would definitely need some help as I could wander the store for an hour not knowing where to go. The Home Depot associate was extremely knowledgeable and helpful in me getting what I wanted. I have been going to this particular Home Depot for close to 30 years now. Thank you Home Depot for yet another pleasurable shopping experience!
        by
          • Recommended
          Excellent almost all of the time
          In almost all occasions store employees are very courteous and helpful. Yes, nothing in life is perfect; in very, very few occasions there is the abnormality a “bad-apple” employee. Most of the time, I find it satisfying and rewarding shopping at this Homedepot.
          by
            • Recommended
            Roy
            Everyone here is so friendly and helpful
            by
              • Recommended
              Great service
              Mackenzie and Mariah did a great job with my order.
              by
                • Recommended
                1 found this review helpful
                Great selection of fine quality products.
                I buy most all of my tools / equipment from HD especially the best Ryobi cordless tools.
                by
                  • Recommended
                  Very attentive and helpful staff
                  We came to Home Depot to purchase a grill. Multiple staff members promptly addressed our request for help and made sure we had everything we needed. The customer service was top notch, and we will definitely be back.
                  by
                    • Recommended
                    Elisabeth was such a refreshing person!!
                    I was in the store to get specific products and I was able to get checked out with her help very quickly and accurately. She seemed happy to serve and quite personable. Hope I get her at check out next time.
                    by
                      LOOKING. LOOKING. LOOKING!
                      Found IT!! with the amazing help and knowledge of the store and products. Jackie was awesome in guiding us to find the product we were looking for. Thank you, Home Depot, and THANK YOU Jackie!!!
                      by
                        • Recommended
                        Check out at Home depot
                        Easy check out no waiting.
                        by
                          • Recommended
                          Very satisfying with everything
                          We bought a refrigerator and stove at and was very pleased with everything.
                          by
                            • Recommended
                            Good service to the costumers went we ask for something.
                            We didn't have to wait online to pay for our things, the greetings and the smile when entering the store for the workers was the best!
                            by
                              • Recommended
                              Great location!
                              Employees are very friendly and helpful! They usually always have the products I need!
                              by
                                • Recommended
                                Nice selection at good prices
                                Very happy with the selection of products priced competitively especially the Home Depot brand. Received good information to help select products for our project.
                                by
                                  • Recommended
                                  Great Store
                                  Great service. A friendly staff willing to help
                                  by
                                    • Recommended
                                    Great Service, good value
                                    Bought a bunch of blinds from this HD. The salespersons were all very helpful - especially supervisor, Michael Thacker. I will make this HD the store I go to for all my home improvement needs.
                                    by
                                      • Recommended
                                      Service
                                      The employees there were very knowledgeable, and very helpful along with being very friendly
                                      by
                                        My Favorite store
                                        I love visiting this Home Depot! The workers are always friendly and quick to help.
                                        by
                                          • Recommended
                                          Awesome customer service
                                          Sandy at customer service went above and beyond to help me, she is an awesome addition to your staff and such a blessing
                                          by
                                            • Recommended
                                            The best service I’ve ever received at any hardware store
                                            I was helped my an employee who knew exactly where all of my items were, and he followed up with me within minutes so that I didn’t have to locate an employee on my own or wait in order to cut some lengths of chain. I didn’t expect that the person helping me would be so friendly and make me laugh and also make the trip so much faster - and actually enjoyable. Home Depot is where the good help is!
                                            by
                                              • Recommended
                                              Friendly Service!
                                              I was helped with finding chainsaw bars and also rang up quickly and with a smile! Dwayne rocks!
                                              by
                                                • Recommended
                                                Employee
                                                Elizabeth was my cashier. She was very friendly and helpful.
                                                by
                                                  Garden Center
                                                  I can always find what I want or need in the garden Center. Love the prices and often find unique items. Workers are always helpful!!
                                                  by
                                                    • Recommended
                                                    Go to the store!!
                                                    Every time I buy something online, I wind up in the store or calling an associate to help me. I am talking two items for $6000. Not small ticket items. The associates in the store are awesome.
                                                    by
                                                      • Recommended
                                                      complaint about customer service
                                                      customer service did not honor price quoted on their website.
                                                      by
                                                        Great store
                                                        We were happy to be there and found everything cool and tidy. People were nice and humble.
                                                        by
                                                          • Recommended
                                                          Great customer service
                                                          Great customer service
                                                          by
                                                            • Recommended
                                                            Reselling incomplete tools
                                                            I just bought this trimmer today. Noticed it was tape shut. Found out no screws included.
                                                            by
                                                              Showing 1-30 of 552 reviews

                                                              Nearby Stores

                                                              Find Another Store

                                                              964 Breckenridge Ln

                                                              Louisville, KY 40207

                                                              2.90 mi

                                                              Tool & Truck Rental

                                                              (502)897-8970

                                                              Pro Service Desk

                                                              (502)897-8964

                                                              Mon-Sat: 6:00am - 10:00pm

                                                              Sun: 8:00am - 8:00pm

                                                              10301 Westport Rd

                                                              Louisville, KY 40241

                                                              5.87 mi

                                                              Tool & Truck Rental

                                                              (502)339-4724

                                                              Pro Service Desk

                                                              (502)339-4730

                                                              Mon-Sat: 6:00am - 10:00pm

                                                              Sun: 8:00am - 8:00pm

                                                              8232 Preston Hwy

                                                              Louisville, KY 40219

                                                              7.50 mi

                                                              Tool & Truck Rental

                                                              (502)962-3800

                                                              Pro Service Desk

                                                              (502)962-3810

                                                              Mon-Sat: 6:00am - 10:00pm

                                                              Sun: 8:00am - 8:00pm