#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(504)240-7768
Store Hours
Mon-Sat: 6:00am - 9:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
12300 I-10 Service Rd
New Orleans, LA 70128
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Customer Store Reviews

  • 4.5 out of 237 reviews
89%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (237)
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Showing 1-30 of 237 reviews
Frontline staff very friendly, willing to help, however Management should be expected to step in where they’re short. Management tend to forget where they may have started. The store always has stock on the floor blocking the aisles, safety hazard in many
I would recommend a friend, but will give her a heads up about certain issues, and if she seeks management help don’t look for it at this store
by
    • Recommended
    Good Store but needs more staff
    Like most home depots, more staff would go a long way to improving the shopping experience.
    by
      • Recommended
      Good Well Stocked Store
      I found two really helpful agents in that store who are invaluable.
      by
        The Lady Who needed a refrigerator
        On April 2 late in the afternoon, I came into the store looking for refrigerator. The store manager was getting off duty but she took time to sell me a refrigerator. She was very nice very courteous thank her for taking time to help me.
        by
          • Recommended
          The best store to shop at, reasonably priced.
          Home Depot is our home away from home. We are always there.
          by
            • Recommended
            Shopper
            It was the best and truly helpful
            by
              • Recommended
              Clearance
              I bought some wired flood lights on clearance and they were wonderful.
              by
                • Recommended
                GOOD EXPIRIENCE
                GOOD COSTUMER SERVICE NICE FRIENDLY EMPLOYEE
                by
                  • Recommended
                  Customer Service Department phone service and in store service for same delivery problemiji
                  Delivery scheduled 9/1/23 for dryer and dishwasher afyet purchase on 8/28/23. No 30 minute advance phone call and I could not answer when 9:15 doorbell rang and phone call made at arrival to my house. My 9:30 am call to follow up , I was told deliverer had no appliances, and was coming to do a repair. On phone, I was given delivery for next day. I received no written information or phone call the next day. When I called 9/2/23 after no delivery, deliverers said they did not have dryer & would deliver Tuesday if dryer came in. It was not in so re-schuled 9/16/23. Only the dishwasher was delivered.Afer several phone calls to Home Depot, delivery of dryer re-scheduled for 9/23/2t3. This is 3 weeks since original delivery date for both.I had to miss 2 funerals today to wait for delivery. I am very upset wilh serioiui delivery problems and will not buy things that have to be delivered if this company still has contract.
                  by
                    Kids in a candy store
                    Great experience every time I go to this location.
                    by
                      • Recommended
                      Poor Service
                      Poor customer service and poor management.
                      by
                        Employees make the difference
                        Thank you Fern for your patient and assistance.
                        by
                          • Recommended
                          Pros at the Pro Desk
                          The cashiers are extremely helpful and make my job so much easier. Thank you Ms. Lolly & Ms Qiana for doing such a great job at the Pro Desk!
                          by
                            Ms Lilly is a superstar!!
                            Ms Lolly found exactly what I needed even though just before I arrived, some one had purchased ALL of your drywall inventory. Ms. Lolly ask me what I wanted to repair and walked me over to some remnants which were perfect for my drywall job
                            by
                              • Recommended
                              Clean store usually well stocked
                              Poor customer service
                              by
                                Customer service
                                Temisha and Debra provided great customer service during my visit. They were very helpful and knowledgeable of the inventory.
                                by
                                  • Recommended
                                  Sales rep Joy
                                  Informative cared about the business of home depit and sold me my caroet
                                  by
                                    • Recommended
                                    PLEASANTLY SURPRISED !
                                    I was PLEASANTLY surprised to be greeted kindly and gladly helped by AL, the worker in Building Supplies. I really didn't know EXACTLY which ones to buy but he was so informative and helpful that he made my decisions and purchasing painless and enjoyable. Thank you!!!
                                    by
                                      My favorite Home Depot!!!
                                      I've been to many home improvement stores in my life and this store, in my opinion, is the most helpful, knowledgeable and is most definitely my favorite!
                                      by
                                        • Recommended
                                        My cashier was a young lady name Racquel
                                        She assisted me with claiming my veteran's discount via my smartphone.
                                        by
                                          • Recommended
                                          Good & clean, well-stocked store!
                                          Was given a gift card, they made it so easy to use!
                                          by
                                            • Recommended
                                            Great Cashier
                                            Employees are few and most unhelpful.but ever time I go to this Home Depot this cashier is always friendly and helpful and always says have a Blessed Day.So if you go to Bullard location you are sure to get a have a Blessed Day from Denise
                                            by
                                              • Recommended
                                              Better employee and customer relations
                                              All products were available
                                              by
                                                Great store ,extremely clean and well organized.
                                                Got an excellent deal on a good product.
                                                by
                                                  • Recommended
                                                  Paint
                                                  I'm painting my house and everyone's super helpful
                                                  by
                                                    Best Staff Members
                                                    My review is about how friendly and helpful the staff members are at this particular location. Great Job for you all!!!!!!!!!!!!!!!!!
                                                    by
                                                      • Recommended
                                                      Great features
                                                      Great product and price!
                                                      by
                                                        Cashier
                                                        Denise was great went out of her way to help me
                                                        by
                                                          • Recommended
                                                          More to be desired
                                                          Store has very limited stock. Can be a challenge in my case if you need roof shingles.. Cashiers are fairly friendly however the customer service needs improvement.
                                                          by
                                                            Painting department
                                                            There is a lady in the Painting department by the name of Ms Young who has the nastiest Attitude and does not help at all!!!!!
                                                            by
                                                              Showing 1-30 of 237 reviews

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