Reviews for Irvington #467

Excellent service, fast, safe, effective

Always find what we need for our home projects here.

Convenience and helpful employees are two reasons we enjoy doing business with Home Depot!

Everyone was helpful, except for the manager at the front checkout. We're all facing challenging times it doesn't take much to be kind.

This is our to go store. Always has what we need and employees make sure if we have any questions that they are available.

This is my go to first store for home improvements and has been for 25 years. I have never once had a bad experience there with anyone or anything(s) I have bought over the years for my home, rentals and businesses. The only time I shop else where is if they are out of stock or price is worth the hassle going somewhere else. Side note- Being a woman it can be kind of intimidating to go to these kinds of stores at first, but This location quickly took away my first time fears because they have the best employees! They're friendly & readily available to help anytime answer questions or find an item or All the items on my list.

Do not expect any loyalty to Home Depot to be acknowledged or appreciated at this location. Long story short. There was an issue with an online sale sent to this store last year which they promptly lost, which gave me expectations for compensation. What I expected and what the management was willing to give differed by $150. After a lifetime of loyalty to this brand they are willing to loose me as a customer over $150! I even added up my last 3 years of receipts and brought them into the store to convince the manager Lance to bridge the divide. I showed them I spend $5000/year at Home Depot and more impressively I’ve only been to their main competitor 11 times in the last 3 years. This had no effect they couldn’t have cared less. Take my advice. If you have any problems with Home Depot resolve it with .com first, once these impersonal managers are involved nothing can be done for you. Good bye Home Depot

The irvington store in Tucson Az is a very very clean, stocked, organized place employees are all very nice clean helpful polite and always saying hi. Never been treated hateful in this store. Best one I've ever been in.

Store was clean, workers are helfull where they can. My only concern is we had to get a different type of cleaning paper because the one we wanted was out of stock

Employees are always willing to help

I ordered blinds and shades at this Home Depot location. Sara was very good at helping me with my order.

Very good customer service. So helpful.

The help was excellent and the help was very knowledgeable.

There's always an associate to help you in every department of the store.

A very clean and well stocked store with a friendly and helpful staff!!!!

Very pleased with the knowledgeable sales person in window department. Good suggestions and computer displays. Very good experience.

Everyone is so helpful! From the sales department to the cash registers, everyone seems to love their job and are friendly.

The store is very convenient for me and usually has everything that I need, in stock.The help is very good and friendly.

Best Home Depot I've been to. Great customer service!!!

Employees need to stop with the attitude and help the customers. Tired of asking where something is and the employees act like I'm bothering them

The customer service was excellent, a special thanks goes to a gentleman by the name of Maurice “Mauricio” who went above and beyond to be of great assistance while I looked for all the multiple items I needed for my DIY project. I was also able to use the self service checkout station with no issues. I’ll definitely return to do my shopping at the Home Depot Irvington location.

The store was very clean and the staff there was very helpful.

Store is clean and very helpful employees

Clean store, only a couple things out of stock that I could see, friendly helpful employees. Excellent cashier Janell!

Best customer service at this location!

I did a survey the other day in which the cashier assisted me with self check out, and when I got home I noticed that I had been charged for 2 1/2" carriage bolts rather than the 2" I believed I had purchased,. So I noted this in the survey. However I later found that one of the dozen 2" carriage bolts I purchased was in fact 2 1/2" and naturally that must have been the bolt the cashier used for my charges, not his fault, just intermixed bolts on the shelf, and I hadn't noticed.

Employee Dan was very helpful and answered all my questions you need more like him.

Clean and bright store, friendly employees, nice bathrooms, great prices, free home delivery.

You don't have a bicycle rack so I had to lock my bicycle to the handicapped sign post.

HORRIBLE. I placed online an order that was supposed to get to my house, three weeks before Mother's day. Two days before I called to find out what was the status and after a 90 min call, I was told that there was a mistake and that the solution was to cancel the original order and place a new one. I was sent the receipts confirming this on 05/10. On today's date I called again to inquiry, at the store since they placed the second order, what the status was. I was told that the order was placed wrong by the rep at the store and wanted me to cancel it and place a new one. I cancelled the whole buy. Thanks for poor customer service.