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Showing 1-30 of 388 reviews
Sep 8, 2020
On 09/07/2020 I visited the Jasper Alabama location to purchase 1x4x14 lumber (SKU 195291). As I ...
On 09/07/2020 I visited the Jasper Alabama location to purchase 1x4x14 lumber (SKU 195291). As I have purchased these boards at the Jasper location many times before I could not locate them – hard to miss a 14 foot board.
The polite lady at the Pro Desk gave me the isle and bay location although I could not locate the item. Not seeing any sales associate around me I returned to the front of the store.
I spotted a employee and asked him for help. He replied “you will have to find someone in lumber” he then walked off and started talking to some men in the checkout line. Obviously, this guy did not care.
I returned to the Pro Desk and asked the polite lady again about the lumber. She then got up and went to the location only to not find the product. She did locate a young man who then assisted me only to determine inventory was wrong and they were out of the product.
I saw the man again that I first asked for assistance and stated to him “ you know I asked you for help and you done nothing” he arrogantly replied “I told you to find someone in lumber”, then walked off.
The arrogant and non-caring attitude of this 1 employee will determine if I drive to Home Depot or Lowe’s for future purchases. I would appreciate an email from the store manager.
by
Verified Purchase
1 found this review helpful
Sep 8, 2020
Helpful store employees
Helpful store employees
by
Verified Purchase
Recommended
Jul 31, 2020
Nice and friendly employees.
Nice and friendly employees.
by
Verified Purchase
Recommended
Jul 14, 2020
The Jasper Home Depot is a good place to shop. They usually have products in stock and if they do...
The Jasper Home Depot is a good place to shop. They usually have products in stock and if they don't, they'll find a way to get it to you if you need it. The staff is always helpful and friendly. I know they have a hard job. Dealing with the public and walking on that concrete floor all day. I appreciate everything they do.
by
Verified Purchase
Recommended
Jun 5, 2020
Always enjoy visiting our local Home Depot for building project or lawn care needs. Nice to feel ...
Always enjoy visiting our local Home Depot for building project or lawn care needs. Nice to feel welcomed as a Vietnam Era Veteran even though I've never disclosed this to anyone there. My son (Timothy) and I enjoyed the Saturday projects we made inside the store. I still have the 'Father's Day Organizer Box' we made together! They really keep this store clean and well organized.
by
Verified Purchase
Recommended
May 9, 2020
Very friendly service
Very friendly service
by
Verified Purchase
Recommended
May 9, 2020
I was wanting to buy a washing machine and the worker named Richard Stephens helped me with a smi...
I was wanting to buy a washing machine and the worker named Richard Stephens helped me with a smiling and friendly attitude. I would recommend people to shop the store in Jasper.
by
Verified Purchase
Recommended
Apr 30, 2020
I like shopping at it but they do not give a veteran discount as you advertise you do
I like shopping at it but they do not give a veteran discount as you advertise you do
by
Verified Purchase
Recommended
Apr 17, 2020
Store has great quality products. I shop at H.D. a lot. I would appreciate assistance when loadi...
Store has great quality products. I shop at H.D. a lot. I would appreciate assistance when loading heavy purchases. None is ever offered
by
Verified Purchase
Recommended
Apr 9, 2020
The staff was professional and helpful..
The staff was professional and helpful..
by
Verified Purchase
Recommended
Mar 29, 2020
Don't just get on line to check availability, call also to check they have unit wanted.I was goin...
Don't just get on line to check availability, call also to check they have unit wanted.I was going to get one that was sold out. Having the last mower for only 3 years from home depot. It kept breaking deck brackets, and hydrostatic from day one would hang up in gears . Started mowing half way thru broke so had to get new one.
by
Verified Purchase
Recommended
Mar 12, 2020
Love home depot outstanding company.. Godbless Prayers be safe Aman
Love home depot outstanding company.. Godbless Prayers be safe Aman
by
Verified Purchase
Recommended
Mar 11, 2020
The people are nice and helpful
The people are nice and helpful
by
Verified Purchase
Recommended
Feb 29, 2020
Bridget was extremely helpful and made sure I got what I came for. Even though I was checking out...
Bridget was extremely helpful and made sure I got what I came for. Even though I was checking out at self checkout she was extremely friendly and professional and made sure I got everything I needed.
by
Verified Purchase
Recommended
Feb 25, 2020
Each time I visit Jasper location I'm Assisted with courteous customer service.
Each time I visit Jasper location I'm
Assisted with courteous customer service.
by
Verified Purchase
Recommended
1 found this review helpful
Jan 21, 2020
Great customer service
Great customer service
by
Verified Purchase
Recommended
Jan 8, 2020
Friendly dog loving associates
Friendly dog loving associates
by
Verified Purchase
Recommended
Dec 27, 2019
I do enjoy going to this store. I’m always asked if I need help. And if I do they are so helpful.
I do enjoy going to this store. I’m always asked if I need help. And if I do they are so helpful.
by
Verified Purchase
Recommended
Dec 24, 2019
Associate-Donna in flooring was very helpful and nice very good with customers
Associate-Donna in flooring was very helpful and nice very good with customers
by
Verified Purchase
Recommended
Dec 14, 2019
The store was very clean,the workers very helpful
The store was very clean,the workers very helpful
by
Verified Purchase
Recommended
Dec 8, 2019
Nice selection, clean, friendly employees
Nice selection, clean, friendly employees
by
Verified Purchase
Recommended
Dec 5, 2019
Some of the friendliest and most helpful employees I have run across at any Home Depot store. Wil...
Some of the friendliest and most helpful employees I have run across at any Home Depot store. Will enjoy shopping here in the future.
by
Verified Purchase
Recommended
Dec 2, 2019
Excellent customer service. Clean organized shopping experience. Can’t wait to use my fridge!
Excellent customer service. Clean organized shopping experience. Can’t wait to use my fridge!
by
Nov 23, 2019
Employees are willing to help you. They will go over and above any other home improvements store ...
Employees are willing to help you. They will go over and above any other home improvements store in the Jasper area. Everyone I ask a question to find the answer or take me to the one that can help. They don’t look over me just because I’ma woman.
by
Verified Purchase
Recommended
Nov 20, 2019
The store is alway clean and most of the time you can find someone to help you out and it easy ...
The store is alway clean and most of the time you can find someone to help you out and it easy to get to good parking
by
Verified Purchase
Recommended
Nov 2, 2019
Just a overall GREAT store with GREAT people and always a GREAT EXPERIENCE.
Just a overall GREAT store with GREAT people and always a GREAT EXPERIENCE.
by
Verified Purchase
Recommended
Nov 2, 2019
As I stated before I have visited this location on numerous occasions and never have I had anythi...
As I stated before I have visited this location on numerous occasions and never have I had anything but a GREAT experience. There are great employees with the knowledge to help with any of my needs.
by
Verified Purchase
Recommended
Nov 1, 2019
Very clean fully stocked and employees very helpful
Very clean fully stocked and employees very helpful
by
Verified Purchase
Recommended
Oct 25, 2019
Department manager personally helped me with locating my merchandise.
Department manager personally helped me with locating my merchandise.
by
Verified Purchase
Recommended
Sep 20, 2019
They have been very helpful, we have been using this store quite a bit these past few months rest...
They have been very helpful, we have been using this store quite a bit these past few months restoring our home. This last visit they went above and beyond in helping me to be able to buy the last vanity they had on display that was on sell. Brittany was very helpful.