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Filter Reviews By:Rating, Profile, Gender, Age (1,002)
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Showing 1-30 of 1,002 reviews
May 10, 2024
Great customer service and product selection
Our go to store for all our home projects and tools! We eat from our garden daily and everything started from a trip to Home Depot!
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May 22, 2023
Great store with excellent, fast, friendly service
I bought this today although my Weber has been discontinued for a while now. I can still find parts for it at my Home Depot.
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Jan 21, 2023
Great customer service
I buy charcoal, wood chunks and alot of supplies for my lunch truck. Always have items in stock! Mahalo!!
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Recommended
Jan 12, 2023
Excellent customer service
When I showed the customer service person a picture of the lower price they had on an item only days before , they not only accommodated me , they exceeded the lower price . Excellent!
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Recommended
Sep 17, 2022
Great supplied store with very friendly associates.
Bought 10 boards today for my deck and I was able to choose the best ones.
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Recommended
Apr 8, 2022
Great Garden Center Selection
The Kapolei Home Depot garden center has a great selection of hibiscus plants.
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Recommended
Mar 11, 2022
AMAZING! Beyond Measure.
This HOME DEPOT location never ceases to amaze me with the customer service they provide. Every experience at this location is AMAZING beyond measure. Employees are very helpful, knowledgeable, friendly, and always providing the most AMAZING customer service. All my experiences at Home Depot are AMAZING Beyond Measure.
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Recommended
Oct 31, 2021
Great Garden Department!!!
I bought some beautiful plants, a chainsaw and a hedge trimmer to do my own pruning but I also need a coconut grater…can you get one for me???
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Recommended
Jun 13, 2024
#1 Home Depot in the State
Every time I step foot into this store the atmosphere is different. The workers look and sound like they enjoy their job and are always eager to help me. There hasn’t been a time in this store when I wished I went to a different location or company. The staff are always friendly, the store is always clean, and I’m always able to walk out with what I need (sometimes more, which is not a bad thing). There are some days where I can’t find what I need, but the customer service workers are still able to help me find an alternative, even if it means coming in another day. This store is a 11/10 and I will always choose this location over any other.
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Recommended
Jun 11, 2024
Great customer service
Received great customer service from associate Mitchell. He was very helpful and friendly. Thank you Mitchell!
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Recommended
Jun 7, 2024
Kapolei Home Depot
Not crowded and have everything you need. The staffs are super friendly and ready to assist you when you need a hand.
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Recommended
Jun 6, 2024
Excellent customer service
We were helped by a worker named Jesse in the window section of the store. We were helped on June 6th at 10am. He was helpful and knowledgeable. He took the time to walk us through the process of fixing the entire thing which was great because I am not a handy person. His reassurance helped us feel able to complete the project.
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Recommended
Jun 3, 2024
Helpful and courteous Employees.
The employees always check to see if you need help.
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Recommended
May 27, 2024
Very Helpful Staff!
I am a senior citizen that needed help finding items that I needed at Home Depot. I came in late in the evening. The staff was immediately helpful, assisting me in locating what I needed. They are Professionals! If you want a great shopping experience, go to Kapolei Home Depot! It's the only hardware store that I trust.
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Recommended
May 25, 2024
Awesome customer service
Ms. Roxane did not failed me today. I was only supposed to buy a paint, because of Ms. Roxane professionalism and dedication to help me, I was convinced by her to buy a traeger bbq smoker. It's not all about the discount i received, but the customer service that she provided was outstanding. She walked me through the whole process of the credit card application and the benefits that comes with the card also through final purchase. Well deserve for her to be recognized, lead by example.
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May 21, 2024
Delivery and installation
Temco Logistics, very sad service. People was nice, but they don't even start your dishwasher before leaving. Water leak after
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May 12, 2024
Above and Beyond Service!!
While shopping it began to rain HARD!!! Kimo and the other staff grabbed umbrellas and escorted customers to their cars. They made sure the facility was safe and we're extremely helpful and courteous during my trip. They awnsered my questions and gave me great suggestions. All the staff was very friendly and the facility was very clean. This was probably one of the best customer service experience s I've ever had. They all deserve a raise and some props! Mahalo nui loa& Aloha!!
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Recommended
May 11, 2024
Great customer service, so helpful in getting your visit fulfilled
The bbq grill looks to be built extremely well
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Recommended
May 9, 2024
Awesome experience
I needed help on selecting a good brand on a weed eater was starting a little yard project and wanted some advice about the selection of brands they carried. Jesse an Home Depot employee came up asked if we needed help or any questions that he could answer for me i explained the about my project I was doing and he helped me selected a great brand also helped me find the other tools I was looking for. Great customer service from beginning to end and I’m happy with the purchases that I made all the tools and my weed eater works outstanding thank you Jesse.
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Recommended
May 4, 2024
The Garden is Amazing!!!
I love coming to see their garden. It’s such a beautiful place but they really need more help out there!! Hire me HOME DEPOT!!!
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Apr 29, 2024
Awesome Customer Service
The staff are super helpful and friendly. Always ready to serve and provide excellent customer service.
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Recommended
Apr 29, 2024
Associates
All of your associates that I ever see are always kind and helpful. I noticed that they are more helpful than usual by asking if I need any help. I truly appreciate that gesture. Especially when I need to find something. Saves me time.
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Recommended
Apr 23, 2024
Good folks that truly want to help you.
Always a smile and "may I help you find something?? Stock is good for Hawaii standards.
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Recommended
Apr 21, 2024
Staff were friendly and helpful
The staffs at the Kapolei store are kind, courteous, friendly, and helpful. I've never experienced this kind of customer service at the Honolulu or Pearl City store. It's too bad we live on the Windward side.
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Recommended
Apr 19, 2024
friendly Sales Associates
the item I purchased wasn't on the floor due to safety reasons. I notified a sales associate, and they retrieved the item quickly and walked with me to customer service. cashier at customer service answered all questions I had about the product.
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Apr 10, 2024
Great customer services
Throughout my recent shopping there, I was greeted and helped from very friendly staffs. I can't name them all, but only the one, Ginsey, who helped me with redoing the promotional coupon.
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Recommended
Mar 31, 2024
Great Service!
I came to Home Depot looking for a temporary solution to my AC issues at place of business. Sonny answered all the questions I had and more. He and Ben helped me retrieve my items, speed through checkout, and helped load my car. Such gentlemen! Highly recommend this location. Always clean, and friendly, helpful staff.
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Recommended
Mar 29, 2024
My Review for #1706
Home Depot saves me time from running to my grocery store for my cleaning supplies. I love the nice smells of your wipes and air freshener sprays.
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Recommended
Mar 28, 2024
Great customer service
I love going to this location over the pearl city location just because the cashiers, and everybody else is much more friendly. Shout out to the cashier Darien who was so kind during checkout. I didn’t have the best day but he made it better