#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(616)975-7431
Tool & Truck Rental(616)975-7438
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
4646 28th St, Se
Grand Rapids, MI 49512
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Customer Store Reviews

  • 4.7 out of 660 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (660)
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Showing 1-30 of 660 reviews
I wish I had the names of all store associates who were so helpful.
I found just what I needed with the assistance of someone in the electrical department. A second individual listened to what I was saying about the project I was working on and offered suggestions. When I got to the register, Wendy was the cashier. She was also interesting in the project I was working on and was really helpful. The associates are like family! Thanks for the great experience....
by
    • Recommended
    Great store.
    Purchased 3 appliances. Very pleased!!
    by
      • Recommended
      Great customer service
      We purchased cabinets from Ron in the cabinet design department almost two months ago. We were in the store today to get some paint to match and we ran into him in an aisle. He recognized us and stopped what he was doing to assist. He’s been great to work with the entire time, answering calls, questions , communicating through email, etc. He’s clearly dedicated to job and takes pride in providing great service. I really appreciate how he’s made this a good experience for us.
      by
        • Recommended
        Excellent Service!
        I always enjoy shopping here for my materials and tools. The staffing is excellent!
        by
          • Recommended
          Great employee
          If you guys go here and need new appliances, go see Kamari he will help you, very nice young man and also very knowledgeable about his department.
          by
            • Recommended
            the Best Kitchen designer
            just wanted to say Ron Hoogerwerf helped us design our new Kitchen in a friendly cost affective way
            by
              • Recommended
              Great customer service
              Wendy from the check out area was amazing. Best customer service I have ever had!
              by
                Milwaukee Tools!
                And the store seems to have a renewed sense of customer service. Lots of helpful people. Rikiya in Customer service is an amazing person and exceptional employee!
                by
                  • Recommended
                  I got my water exchange
                  Almost every week I been getting my water exchange
                  by
                    • Recommended
                    GOOD STORE - GREAT EMPLOYEES
                    Dealt with four employees, all friendly, helpful and knowledgeable. Needed a florescent light ballast - greeted upon entering and kindly directed to where I would find it. Employee in the area came to me - didn't have to try to find one! Pointed out exactly what I needed. I could not have done that myself. Even had special assistance at checkout.
                    by
                      • Recommended
                      Overall experience
                      This and many other visits to this store have been and are a pleasant experience as everything is easy to find. Store is very neat. Help is easy to find, and friendly as well as the cashier. I love shopping at this Home Depot Store.
                      by
                        • Recommended
                        This store is always very clean and neat. Helpful employees and great return counter.
                        This store is always very clean and neat. Helpful employees and great return counter.
                        by
                        • Verified Purchase
                        • Recommended
                        The store is clean and also the employee and customer service and are so friendly and helpful
                        The store is clean and also the employee and customer service and are so friendly and helpful
                        by
                        • Verified Purchase
                        • Recommended
                        Anna in paint was knowledgeable, efficient, and funny. She listened to what we wanted to accompli...
                        Anna in paint was knowledgeable, efficient, and funny. She listened to what we wanted to accomplish, led us to the right products, hoisted 5 gallon buckets into the shaker, and had us on our way with everything we needed as quickly as possible. Great service!
                        by
                        • Verified Purchase
                        • Recommended
                        Special thanks to Jack & Espen at tool rental for helping me with my flooring project - taught me...
                        Special thanks to Jack & Espen at tool rental for helping me with my flooring project - taught me how to use square buff & drum sander and made sure I got the right sandpapers!
                        by
                        • Verified Purchase
                        • Recommended
                        We were able to get assistance to locate items that we were looking for. The store was clean and...
                        We were able to get assistance to locate items that we were looking for. The store was clean and Karen C. was very helpful.
                        by
                        • Verified Purchase
                        • Recommended
                        Nicolai who works at checkout was very fast and obviously new the product line. He was very frie...
                        Nicolai who works at checkout was very fast and obviously new the product line. He was very friendly and showed interest in me. When I left, Nicolai welcomed me back to the store. Nice touch !!
                        by
                        • Verified Purchase
                        • Recommended
                        Tool Rental personnel Eric is helpful and instructive. Assistance was greatly appreciated.
                        Tool Rental personnel Eric is helpful and instructive. Assistance was greatly appreciated.
                        by
                        • Verified Purchase
                        • Recommended
                        Jase came to me. He greeted me without startling me. Asked if I could use some assistance. He was...
                        Jase came to me. He greeted me without startling me. Asked if I could use some assistance. He was patient and let me know he was working on helping me find the things I needed. Jase surprised me by showing me what was in the package to be sure it met my needs. Thank you again Jase!
                        by
                        • Verified Purchase
                        • Recommended
                        This store and time I spent had the best service in any store
                        This store and time I spent had the best service in any store
                        by
                        • Verified Purchase
                        • Recommended
                        Yes I definitely recommend this Home Depot store my son works there and I know he works hard ever...
                        Yes I definitely recommend this Home Depot store my son works there and I know he works hard every day he’s there not to mention all his friends . They are very helpful and try their best to give customers the outstanding experience ! Plus my today’s July 3,2021 shopping with countertop confirmed it Ron Hoogerwerf wow! He is very helpful it made my. Shopping smooth and easy. Infact he gave me a lot of options . He is very knowledgeable! You have a top employee/s there. Thank you!
                        by
                        • Verified Purchase
                        • Recommended
                        Great experience at this Home Depot. Everyone was helpful and all items that I needed were in stock.
                        Great experience at this Home Depot. Everyone was helpful and all items that I needed were in stock.
                        by
                        • Verified Purchase
                        • Recommended
                        Ignacio was great helping me find exactly what I needed. Thank you
                        Ignacio was great helping me find exactly what I needed. Thank you
                        by
                        • Verified Purchase
                        • Recommended
                        Very helpful associates! Ignacio did a wonderful job at checking me out!
                        Very helpful associates! Ignacio did a wonderful job at checking me out!
                        by
                        • Verified Purchase
                        • Recommended
                        All the way from Texas to get the exact equipment I needed. Love the service available at this st...
                        All the way from Texas to get the exact equipment I needed. Love the service available at this store. Highly recommend.
                        by
                        • Verified Purchase
                        • Recommended
                        The store is clean and also the employee and customer service are so friendly and helpful.
                        The store is clean and also the employee and customer service are so friendly and helpful.
                        by
                        • Verified Purchase
                        • Recommended
                        So much better service than any other home improvement store I've been in...
                        So much better service than any other home improvement store I've been in...
                        by
                        • Verified Purchase
                        • Recommended
                        Great Customer Service!
                        Great Customer Service!
                        by
                        • Verified Purchase
                        • Recommended
                        Trying to give Paul, my cashier 5 stars!!!
                        Trying to give Paul, my cashier 5 stars!!!
                        by
                        • Verified Purchase
                        • Recommended
                        Love this store! Associates are very courteous and will do their best to help you with your purc...
                        Love this store! Associates are very courteous and will do their best to help you with your purchase!
                        by
                        • Verified Purchase
                        Showing 1-30 of 660 reviews

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