#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(281)275-1162
Tool & Truck Rental(281)275-1168
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
10419 Hwy 6 S
Sugar Land, TX 77498
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Customer Store Reviews

  • 4.4 out of 416 reviews
88%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (416)
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Showing 1-30 of 416 reviews
Fabulous
Today I have two New Tool for my car cleaning, have heard a lot from people about this product, Tools looks Kool I love these, But You know Didn't have the batteries so still waiting to make some more money to buy so much expensive batteriies
by
    • Recommended
    Its getting better !
    Love my storage tote and I need more of them.
    by
      Electric Mower Parts
      Louise in Customer Service was extremely helpful and made sure I found all the items we needed for our electric mower. Thank you, Louise!
      by
        • Recommended
        concerned customer
        I have noticed that walking though the parking area there is not Not a safe walking area , walk way. People are forced to walk in the traffic way. Unsafe walkway. Walk areas blocked by products outside
        by
          Louise and Ruth good customer service
          Happy and Friendly Customer Service
          by
            • Recommended
            First Home Depot in the entire Houston area.
            Very limited selection horrible store I drive 5 miles further just to avoid even stopping at this store since it’s a complete waste of time the employees are terrible. The selection is terrible and the lines are long. I hate this place.
            by
              Window Blinds
              Samar was amazing, excellent customer service and very informative.
              by
                • Recommended
                Great attitude
                Jacqueline gave us a very good check out experience definitely will be returning because of her.
                by
                  • Recommended
                  Great Service and Plants!!!
                  Yesterday, I bought a strawberry plant from this location. I arrived there wanting a plant but not very sure of which one I wanted. The cashier, Yazmin, was very friendly and kind and aided me in the idea to get a strawberry plant. I am looking forward to this plant's future thanks to the great service!
                  by
                    • Recommended
                    Scott's Ferilizer
                    No example. No photo
                    by
                      • Recommended
                      Very good store to go to
                      A little bit better supply at this store than some of the others. The cashiers are very good and they even point out sales.
                      by
                        • Recommended
                        Great Customer Service!
                        I went to Home Depot a couple weeks ago and I got greeted and thanked and helped with checking out. Great customer service from Yazmin
                        by
                          • Recommended
                          Great employees
                          Had a really satisfying experience shopping at this location!
                          by
                            Great store helpful staff
                            I am disabled use a walker. If I have to go back into the store I can always ask or they offer to bring things to me. How's that for service?
                            by
                              • Recommended
                              bad customer service and pro will call department staff are rude, disrespectful worn out employee
                              Its sad that I had to put this out here, pro will call department staff are rude and disrespectful, no care for the service, I don't blame her for her unprofessional behavior, she is use to treating customer like that and no one has corrected for the things that she does, even the man that was with her did not show care for his job neither.
                              by
                                • Recommended
                                helpful employees!
                                great employees! helped us a lot even though we got there later in the evening!
                                by
                                  • Recommended
                                  Super Customer Care
                                  I bought a couple of bags of pea gravel today to put in the cracks in my yard, due to the 2023 drought in Houston, but they had holes in them. Melissa at the checkout desk took the time to tape up the holes so they wouldn't waste in my vehicle. Great Customer Care - not just service.
                                  by
                                  • DIY
                                  • Recommended
                                  Water Heater Installation
                                  I purchased a water heater and installation for same day service. The work was done well, but HomeDepot is not truthful about the final costs. I paid far more than I was told for the water heater and installation.
                                  by
                                    Worst Manager Ever
                                    Kevin does not know how to manage the store. There is no reason for a customer to wait 45 minutes to be helped. No reason the manager couldn't get me some assistance. No reason. Even worst the manager never apologized for the lack of service. He did nothing to try to resolve the situation. He thinks because it was announced on the intercom His job was done. I had 3 different employees call Kevin. He still did not.get someone to help me with the carpet.
                                    by
                                      I love this store and the thive
                                      I am impressed with the number of women who work here. They are helpful and it looks great for diversity. Plus the staff are always great.
                                      by
                                        • Recommended
                                        Dishonest Cashiers
                                        I see frequently the cashiers at this location tries to up charge by scanning one item multiple times. I’m not sure what the end game is, but when cashing out you have to pay attention to make sure you’re being charged for only the items you bought.
                                        by
                                          Excellent
                                          Cynthia provided the best customer service. if I were asked to rate this experience I'd definitely give it a 10/10!
                                          by
                                            • Recommended
                                            GREAT STORE
                                            Glad to have this Home Depot close to our house. Always have a good experience shopping there. Employees are always available if you need help and they are all cheerful and friendly. We know all the cashiers by name, and they know us. Store is always full of stock and tidy. Definitely recommend.
                                            by
                                              • Recommended
                                              Terrific team!
                                              Everyone at this store is knowledgeable and helpful. I live close to two HD stores. This one is my go-to.
                                              by
                                                • Recommended
                                                Great customer service
                                                Melissa, Jay, Rachel and Manager Susie were all helpful and provided good customer service!
                                                by
                                                  GREAT STAFF
                                                  WE BUY ALL OUR BUILDING SUPPLIES FROM THIS STORE AND WE HAVE BEEN DOING THIS FOR THE PAST 12 YEARS, WE HAVE 24 PROPERTIES IN THE SUGAR LAND AREA
                                                  by
                                                    • Recommended
                                                    Rude
                                                    Laura is very rude, she greets customers with a glare, she doesn’t speak at all unless it’s with her coworkers. If you ask her anything she comes off as bothered and annoyed. I come to this Home Depot very frequently and she made my experience here terrible
                                                    by
                                                      Garage Door opener installation failure
                                                      I ordered garage door installation service and they never called me and showed up. Do not waste your time.
                                                      by
                                                        Quick and easy service, fast and elegant
                                                        I come here quite often and every time it is such a breeze. Even when the line is long it is quickly worked and everyone gets to work in shortening the line.
                                                        by
                                                          • Recommended
                                                          Great service!!
                                                          Helpful to the customers
                                                          by
                                                            • Recommended
                                                            Showing 1-30 of 416 reviews

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