#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(352)751-7802
Tool & Truck Rental(352)751-7808
Store Hours
Mon-Sat: 6:00am - 9:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
871 North Highway 27
Lady Lake, FL 32159
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Customer Store Reviews

  • 4.8 out of 1,455 reviews
96%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (1,455)
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Showing 1-30 of 1,455 reviews
Excellent customer service
Cindy at register always recognizes me as a regular customer and has great knowledge of store’s merchandise and where to find it !!
by
    Great Cashier and department help
    Went in to do a routine return. Was greeted immediately and Emily was very chipper. He processed my return and asked if there was anything else he could help with. That's a first. Went to the lawn department and Bill helped me pick put the parts I needed to fix my Dewalt power washer tht iled only 3 months after purchase. Not very happy with Dewalt, but very happy with Home Depot.
    by
      • Recommended
      Lawn mower
      Tabatha was very helpful and very wonderful
      by
        • Recommended
        Well stocked and friendly staff
        This location is well stocked, the employees are knowledgeable, and it is a pleasure to shop here.
        by
          Poor Management
          this store has a manager that either has no control of his employees or is just bad at his job.I ordered 9 windows on Jan.10th was told it would be 8 weeks before delivery,on March 21st I went to the store and tried to find out where my windows were,come to find out they were delivered to the store on Jan 31st and were on a cart on the floor just being moved around for 6 weeks only because I came to the store to see where they were..people had to move these windows several time a week to clean and stock shelves and not one employee said anything..
          by
            Great personal service upon checking out.
            Not good with the internet and this one associate guided me through the process.
            by
              • Recommended
              Exceptional customer service
              Above and beyond helpful
              by
                • Recommended
                Self checkout in the garden department
                They have 4 self checkout stations and only 1 regular check out in the garden department. I was purchasing several items and feel like they are not interested in my business since they have so many self check out. Self check out is great for just a few items but when I have several items I would rather they help.
                by
                  • Recommended
                  Great staff
                  Lady Lake has a large friendly & knowledgeable staff!
                  by
                    • Recommended
                    Great costumers service
                    I had a great experience about getting my project come together.
                    by
                      • Recommended
                      Diane helps every visit
                      I am a house painter and have a lot of knowledge but occasionally I need a paint question answered regarding the actual product paint, the group of paint mixers are all nice but Diane C. Stands out as she actually teaches me things that would take trail and error , so she helps me make correct paint choices! Plus she is so friendly, it is nice to be thanked for my co to use business!
                      by
                        • Recommended
                        Horrible Customer Service and Treatment of Military
                        I will never patronize this store again, after being demoralized by Alex with his comment that “I’m not bypassing policy to save you money” when shown my Military ID (the online registration errored out after I admittedly was reluctant to upload a copy of my Dept of Defense number, much like my SSN, I don’t like to post pictures of this and we’re informed NOT to).
                        by
                          leaf blower
                          bought a toro blower and i love that it has a power nob that adjusts speed.
                          by
                            • Recommended
                            Customer service
                            Every employee at this location was very helpful. I did not like searching for the paint dept. it’s usually up front.
                            by
                              • Recommended
                              Easy in, easy out and great plants
                              I enjoy this store due to its easy access using the back roads and avoiding 441. I found some beautiful pansies here on this visit, and a special plant I had not seen in years-- a Venus Flytrap. Checkout was great using self-checkout lanes. Help is usually available if you need it.
                              by
                                • Recommended
                                ALL I NEEDED WAS A LITTLE BIT OF HELP!
                                Bryan in the paint dept. thanks to you I got all the help I needed, Bryan was very knowledgeable about the products I was purchasing and the finish I should use in the areas that were going to be painted, he took his time and explained everything! Great Service Bryan! Thanks for the enjoyable experience! PattiD
                                by
                                  • Recommended
                                  Availability and assortment
                                  After going to other type stores I found this store to have a better selection of articles than my other visits to various stores.
                                  by
                                    • Recommended
                                    Solid support but man it's like watching 5 year old soccer
                                    Poor leadership and organization. Need to promote guys like Judd to get out of the employees chasing one single customer to support.
                                    by
                                      Great Customer service
                                      Visited this store and had a great shopping experience.
                                      by
                                        Great Store
                                        Always satisfied with my visits to your store.
                                        by
                                          • Recommended
                                          Great place to shop!
                                          Found all I needed , store associates friendly.
                                          by
                                            • Recommended
                                            Super helpful staff!
                                            Plumbing department made sure I understood my product and its installation. Cashier Sandy B made sure I got all my discounts!
                                            by
                                              • Recommended
                                              Convenient location to The Villages, FL
                                              I purchased this refrigerator because it's measurements worked with our layout. We're looking forward to its delivery in February.
                                              by
                                                • Recommended
                                                Customer Service
                                                I've brought wood from home depot 11/12/21 and like always when I needed help someone was always their for my need. Thank you so much for the wonderful employees you have at your store location. (Lady Lake FL)
                                                by
                                                  • Recommended
                                                  great people to deal with.
                                                  So glad we came and made our purchase today.
                                                  by
                                                    • Recommended
                                                    Great customer service
                                                    Garry at the check out counter was super friendly.
                                                    by
                                                      • Recommended
                                                      Great store
                                                      Love the Military Discount.
                                                      by
                                                        • Recommended
                                                        Friendly Cashier
                                                        Tabatha was extremely friendly and helpful
                                                        by
                                                          • Recommended
                                                          Best home store!
                                                          Always a clean store, shelves in order, cashiers available and fast check outs.
                                                          by
                                                            • Recommended
                                                            Great shopping experience
                                                            Had great customer assistance in finding items
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 1,455 reviews

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