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Filter Reviews By:Rating, Profile, Gender, Age (551)
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Showing 1-30 of 551 reviews
Aug 26, 2020
Linda was very helpful. She made our trip so much easier. A+ for customer service from Linda. Tha...
Linda was very helpful. She made our trip so much easier. A+ for customer service from Linda. Thank you for your help!!
by
Verified Purchase
Recommended
Aug 2, 2020
Great location and great selection oh high quality products for the low prices.
Great location and great selection oh high quality products for the low prices.
by
Verified Purchase
Recommended
Aug 2, 2020
Extremely helpful customer service, and the website is very helpful for looking up aisle and bay ...
Extremely helpful customer service, and the website is very helpful for looking up aisle and bay numbers to find items you need. The store was impeccably clean as well, and the mandatory masks (for customers and associates alike) made the trip much safer in the time of the pandemic.
by
Verified Purchase
Recommended
Jul 29, 2020
Great location and good selection of products for all my home projects
Great location and good selection of products for all my home projects
by
Verified Purchase
Recommended
Jul 26, 2020
The fellow in appliances spent a lot of time helping me and explaining the various units. He rea...
The fellow in appliances spent a lot of time helping me and explaining the various units. He really knew his stuff and helped me get one from stock. Super service.
by
Verified Purchase
Recommended
Jul 24, 2020
I faced a demeaning and humiliating experience today. I have shopped here for years but today was...
I faced a demeaning and humiliating experience today. I have shopped here for years but today was the worst experience. Normally, you would expect an associate to help you and if they cannot help then at least not demean you. Imagine an associate answering your question about where to find a product with this question "Do you know this is the paint department?". This associate was deliberately trying to humiliate me by not answering my question and instead trying to make me look like a fool. Inspite of me asking my question again, he never did answer my question and actually pretended that he could not hear me. However, I am sure with this kind of an attitude, this associate will make sure that people will no longer be shopping at Home Depot. I hope Home Depot takes action on this associate.
by
Verified Purchase
Jul 11, 2020
Sales people in appliance department are very knowledgeable and helpful,!,
Sales people in appliance department are very knowledgeable and helpful,!,
by
Verified Purchase
Recommended
Jun 25, 2020
Everybody knows that Home Depot is "the" store to go if you are working on a project or at home.....
Everybody knows that Home Depot is "the" store to go if you are working on a project or at home... This store is great ! They remember my face, even with a mask on, always greeting me and helping out... Love it, always there !
by
Verified Purchase
Recommended
Jun 22, 2020
Went to store to get a exchange for a defective product, clerk at customer service was very very ...
Went to store to get a exchange for a defective product, clerk at customer service was very very rude and when I got the new product she opened it to give me the part I said was defective. That is very very unprofessional.
I couldn’t finish the job today due to the faulty product so I am loosing money and time and I’m top of that this Maca or Maka girl treats me like I am doing something wrong. I had to get the manager involved, whom of course saw my point and did the exchange as it should have been done to begin with. Maka last words to me were: “ you are gonna do this again”...
You are right Maka. I won’t ever talk to you again and I’ll bother the manager immediately if I have to. You are giving Home Depot a very bad reputation.
by
Verified Purchase
Recommended
Jun 19, 2020
The Lake Mary store has a very friendly group of people working there.
The Lake Mary store has a very friendly group of people working there.
by
Verified Purchase
Recommended
Jun 9, 2020
No attempts to encourage mask use, social distancing, or improved cleanliness. Store is too smal...
No attempts to encourage mask use, social distancing, or improved cleanliness. Store is too small, and insists on overcrowding the aisles with merchandise so that people couldn't avoid each other even if they wanted to. Obstructed aisles are also a safety hazard.
by
Verified Purchase
May 31, 2020
Overall a good store with good people working here. Unfortunately too much of their merchandise i...
Overall a good store with good people working here. Unfortunately too much of their merchandise is made in China. I would like to see more merchandise that is made in the US or even other countries besides China
by
Verified Purchase
Recommended
1 found this review helpful
May 26, 2020
Great location and always have the products I need for my home projects
Great location and always have the products I need for my home projects
by
Verified Purchase
Recommended
1 found this review helpful
May 4, 2020
estreamly rude staff ! asst manager yapping on the phone ..... blocking isles ... stores like the...
estreamly rude staff ! asst manager yapping on the phone ..... blocking isles ... stores like these should store and stock mask !
by
Verified Purchase
2 found this review helpful
May 3, 2020
Great teamwork and very clean store. I love this store!
Great teamwork and very clean store. I love this store!
by
Verified Purchase
Recommended
Apr 27, 2020
I am a frequent shopper to Home Depot. We are presently doing a large project. I am not a contr...
I am a frequent shopper to Home Depot. We are presently doing a large project. I am not a contractor or electrician so I need a great deal of specialized advice regarding parts, installation, etc. The employees at Home Depot are ALWAYS very knowledgeable in their specialized areas and able to respond to my questions and needs and offer advice. If there is ever a problem, just bring it to their attention and they will ALWAYS resolved it graciously without any difficulty. The corporate culture of Home Depot is ALWAYS Excellent CUSTOMER SERVICE with prices to match.
by
Verified Purchase
Recommended
Apr 25, 2020
Great customer service!!!!
Great customer service!!!!
by
Verified Purchase
Recommended
Mar 25, 2020
Wife and I wanted to let you know "Ben" in your kitchen design department helped us out for the s...
Wife and I wanted to let you know "Ben" in your kitchen design department helped us out for the second time in the past few years with a design for our bathroom(in this case) and as always was patient, very helpful, great with ideas and overall very courteous and professional while setting up times and meeting with us. Thanks Ben!
by
Verified Purchase
Recommended
Mar 14, 2020
Store associate Al was amazing,
Store associate Al was amazing,
by
Verified Purchase
Recommended
Mar 9, 2020
This store is clean and well equipped as well as well stocked for the customer needs. The staff i...
This store is clean and well equipped as well as well stocked for the customer needs. The staff is very friendly and nice. I like shopping at this store. Their sale cashier Muriel was very helpful and fast in check out.
by
Verified Purchase
Recommended
Mar 5, 2020
I love this store, I am in here more than twice a week, the people are friendly and helpful.
I love this store, I am in here more than twice a week, the people are friendly and helpful.
by
Verified Purchase
Recommended
Feb 22, 2020
this store was the best I ever went to except their loading help is never available.
this store was the best I ever went to except their loading help is never available.
by
Verified Purchase
Recommended
Feb 21, 2020
Whenever we need something this is the store we go to the people are helpful the product is good ...
Whenever we need something this is the store we go to the people are helpful the product is good and the store is always neat. If you ask an employee we’re something is they always know and they take you there.
by
Verified Purchase
Recommended
Feb 20, 2020
All in all it was a pleasant, friendly people and got the help I needed when I needed it.
All in all it was a pleasant, friendly people and got the help I needed when I needed it.
by
Verified Purchase
Recommended
Feb 19, 2020
I absolutely love this store!
I absolutely love this store!
by
Verified Purchase
Recommended
Feb 5, 2020
if you want friendly and helpful service you need to go to the home depot store in lake mary. I ...
if you want friendly and helpful service you need to go to the home depot store in lake mary. I am well pleased and I am sure you will be too.
by
Verified Purchase
Recommended
Feb 1, 2020
Friendly staff and wide variety of products to choose from. I have lived in this area for a few y...
Friendly staff and wide variety of products to choose from. I have lived in this area for a few years and have always had a pleasant experience.
by
Verified Purchase
Recommended
Jan 29, 2020
Store is always clean and has products in stock. The associates are very friendly, knowledgeable ...
Store is always clean and has products in stock. The associates are very friendly, knowledgeable and helpful. Love shopping here.
by
Verified Purchase
Recommended
Jan 18, 2020
Very friendly, easy going, easy to find product, love the atmosphere, and will always come back
Very friendly, easy going, easy to find product, love the atmosphere, and will always come back