#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(863)284-5491
Tool & Truck Rental(863)284-5482
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
2805 Us Highway 98 N
Lakeland, FL 33805
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Customer Store Reviews

  • 4.8 out of 641 reviews
95%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (641)
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Showing 1-30 of 641 reviews
Ridgid Planer
I purchased the Ridgid Planer and is very happy of the performance. This item will get the job done for any woodworking project.
by
    • Recommended
    God, I wish I could give you a” 0”
    Absolutely terrible at properly pricing products. Overtime has siphoned a large portion of your money when you’re not paying attention. Please, please, please watch your receipts because the prices rarely match what you see on the shelf at this location whether through neglect of misplacement of materials on shelf. Predatory and unethical location.
    by
      Incredible experience and staff was on POINT!
      Tori WOWED us! We will definitely be back!!
      by
        • Recommended
        Excellent Customer Service
        We were fortunate to meet Karen as we entered the store. She politely answered our questions about the product we wanted to buy. She then walked us to the product, gave us some excellent input on it, and then checked us out. Karen also helped me download the Home Depot APP which resulted in a $5 coupon to use later. Just great service. All employees we passed in the aisles spoke politely. I will return to this store soon.
        by
          • Recommended
          Great place to shop
          Every time I go here it doesn't matter if it's plumbing electrical garden center hardware regardless The people here are so helpful and informative I always come out happier and more informed than I go in I love this store
          by
            • Recommended
            Customer Service is hit or miss
            If you shop the North Lakeland, Florida store, AVOID an associate named JERI at all costs. She has no customer service skills, and will prove just how uninterested in assisting you she is. Other associates around the store are much better, just AVOID JERI.
            by
              • Recommended
              Shopping
              I found everything I needed and Frank was great!
              by
                • Recommended
                Garden Center Superstar
                The last few times I’ve visited the garden center, I’ve been greeted by Margaret. She’s kind, hard working and makes each visit so special. She is the best thing about my visits to this store and I look forward to interacting with her each visit.
                by
                  • Recommended
                  Great selection
                  I have used this store location for years and it’s always well stocked with the items I need. Excellent service
                  by
                    • Recommended
                    Always great
                    I can always find what I'm looking for here.
                    by
                      • Recommended
                      Margaret in the garden center
                      been to the garden cent several times and I must say that the cashier , Margaret is a treasure. She is always helpful and cheerful., a real pleasure to deal with
                      by
                        • Recommended
                        Great teamwork and customer service.
                        Toni, Karen and Tamiko were of great assistance throughout my visit to this location.
                        by
                          • Recommended
                          Terrible customer service
                          Went in to purchase a window unit a/c. Walked all over, could not find them. I was passed by 12 different employees that gave no acknowledgement at all. I stood beside one who was talking to another employee while I pulled up their site on my phone trying to locate it. Wouldn't give me location. I called the store, was patched through to appliances. I stood just a few feet away as we talked on the phone, she never noticed. She told me the location number, aisle and bay, and said it would be on the back wall. Walked the back wall again, passed by again, nothing. Gave up went to customer service and the woman seemed annoyed that I was annoyed, but glorious sunshine! there was another young woman there who heard it and she knew they were right up front (not back, front) and she took me there, loaded it in my cart, even followed to the register and called for someone to help load it in my car. Cashier also very nice. The loader, never showed. I shimmied it into my car myself. I was stunned. I just wish I had gotten the name of that sweet girl at customer service. She deserves a raise. But after that, I will not be back.
                          by
                            Pro- counter
                            This is my favorite store the people are always take care of us, friendly and helpful.
                            by
                              • Recommended
                              This is my store
                              I bought this items for my garden and is absolutely a good choice
                              by
                                • Recommended
                                Great everything
                                Pleased with the prompt service and the great price!
                                by
                                  Always helping with a smile!
                                  This store has great employees. They are very helpful and very nice.
                                  by
                                    • Recommended
                                    Customer service
                                    I bought spill absorbent and cleaning supplies at this location and received amazing customer service with Frank. I called about a spill issue and he not only found my product I would need but also had the product waiting at the register so I could check out and get back to my spill in time! Margaret was at the register and also gave me A+ customer service. They both were very friendly and professional. I will choose this location over any other in the future. THANK YOU SO MUCH!
                                    by
                                      • Recommended
                                      HVAC
                                      Very friendly and helpful kept me informed throughout the project.
                                      by
                                        • Recommended
                                        People Needs
                                        Everytime I Go in the Store Someone is Always saying welcome or hello and when i need Help they will help me or get someone else to help me telling me which way to go but a lot of the workers know me and i like that to Keep Up The Great Job!!!!!!
                                        by
                                          • Recommended
                                          These people love to help
                                          Great customer service. Employees always try to get you the resources you need.
                                          by
                                            • Recommended
                                            Fast check out
                                            Always has what I need. Wish proces were better but yeah overall everyone is always nice when I go.
                                            by
                                              • Recommended
                                              Great customer service
                                              Customer service provided by Kaitlyn was extraordinary.
                                              by
                                                • Recommended
                                                Flooring Dept Team made our night
                                                We bought multiple boxes (heavy) tiles to finish our flooring in our future retirement home. Steve and Will of the flooring dept. Stood out with their help to measure, find inventory, load and unload tiles for my disabled husband and myself. Great teamwork and not afraid to work! Excellent customer service.! Will be back to this store.
                                                by
                                                  • Recommended
                                                  Amazing Experiance
                                                  Ms. Loretta in appliance was so helpful, courteous and knowledgeable. I recommend if there is anything you need to see her!
                                                  by
                                                    • Recommended
                                                    Look for Glen
                                                    If your ever in the store, and need some fasteners, ask for Glen. He is the best at what he does.
                                                    by
                                                      • Recommended
                                                      Me want to buy lawn mower
                                                      I wish I win I want to buy lawn mower but I can't afford
                                                      by
                                                        Great prices,great sales
                                                        I mostly purchase garden items such as plants for my butterfly garden. They have a good variety of plants that attract butterflies. Prices are good. And I appreciate the fact that they don't usually put Insecticide on their plants.
                                                        by
                                                          • Recommended
                                                          Great Employees and Quality Products
                                                          Home Depot will be our "Go To" store for all our home improvement needs. Plenty of staff to help with questions, products, check out and loading. The Customer Service is first rate!
                                                          by
                                                            • Recommended
                                                            Happy
                                                            We like to drive some extra miles to your store We always find what we need
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 641 reviews

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