#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(865)988-0974
Tool & Truck Rental(865)988-0980
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
250 Abbie Dr
Lenoir City, TN 37772
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Customer Store Reviews

  • 4.8 out of 644 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (644)
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Showing 1-30 of 644 reviews
Cashier was the issue
Purchased $100.00+ merchandise. Showed the cashier my Veterans ID. He acknowledged my ID. He failed to give me my discount. Will give second thought driving 55 miles one way to this my nearest HD.
by
    Shopping to upgrade our just purchased home
    We were looking for lighting, carpet and flooring. We spent about an hour and half in light picking lights & Fans, it took so long due to stock shortage and the lack of help. We went to appliances to compare pricing and to look at flooring and met Dottie, shining light in a sea of associates who look passed you. She answered every question and went over and above in helping in checking us out with all our purchases, if I could have a private Home Depot supper it would be dottie. Thank you Dottie Allison & DJ
    by
      • Recommended
      Customer service
      Mr. R L Branum in plumbing was so helpful and made me feel I was important as a customer! He was patient and listened to what I was trying to make and helped me through the entire process! Good job Mr. R L Branam!
      by
        • Recommended
        great store
        been rebuilding my back porch and they've had everything i've needed and at a great price
        by
          • Recommended
          Shopped for kitchen appliances there in sept/Oct
          Do not ever plan to shop in any Home Depot again. Was not provided with necessary help or explanations after I purchased over 2000 dollars of appliances. Not refunded properly and manager of dept told me “I’m doing you a favor “ by taking back item never put in home
          by
            Great customer service!
            The Worker Dottie helped us so much on this trip to Home Depot. She was so friendly, nice paitent, and very knowledgeable
            by
              • Recommended
              Helpful employees
              I made a quick trip and the employees were super friendly and helpful.
              by
                • Recommended
                Great personel
                lots of choice and help if you need it
                by
                  • Recommended
                  Excellent service
                  In store at least once a week
                  by
                    • Recommended
                    Knowledge
                    Darrell is the most knowledgeable sales person i have met in smart home gear
                    by
                      • Recommended
                      It takes a TEAM!
                      James from plumbing, Austin from gardening, Linda on registers and the manager on duty at the lenoir city home depot ROCKED today! Thanks for demonstrating such great customer service!
                      by
                        • Recommended
                        Helpful employees!!
                        Patrick (store employee) helped me with answers to my questions on different products. He is very knowledgeable and professional.
                        by
                          • Recommended
                          To Loudon community. Stop going to different stores, wasting gas money looking for items for your...
                          To Loudon community. Stop going to different stores, wasting gas money looking for items for your home. Go to Home Depot, get a cart or two and everything that you could imagine to beautify your home is in this one store. If you don't believe me ask me and I will show you my receipts. ONE STOP! ONE SHOP! I promise you that you will be satisfied!!!!! From the first greeting when you go in to your shopping experience and the overwhelming politeness of each exemplary employee. This is service with a smile!!!
                          by
                          • Verified Purchase
                          • Recommended
                          Very helpful and respectful employees that went out of their way to help and gave me all th...
                          Very helpful and respectful employees that went out of their way to help and gave me all the information I needed to make a wise and comfortable buying decision did what they said they would do even followed up with several phone calls that was much appreciated
                          by
                          • Verified Purchase
                          • Recommended
                          Everytime we come to home depot, we have always felt welcome. The store is always clean and have ...
                          Everytime we come to home depot, we have always felt welcome. The store is always clean and have what we need. The employees always say hello no matter what department we are in. We have never had a bad experience. My husband is a talker and joker, and when we are in the store, he always talks with the employees and jokes with them and they will give it back to him! Haahaa Good going employees.(Clapping my hands) This is all in fun! You all are the best!!
                          by
                          • Verified Purchase
                          • Recommended
                          Super friendly cashiers and associates.
                          Super friendly cashiers and associates.
                          by
                          • Verified Purchase
                          • Recommended
                          Friendly and helpful. Always.
                          Friendly and helpful. Always.
                          by
                          • Verified Purchase
                          • Recommended
                          This store is just as good as other Home Depots. They take care of your needs and make sure your ...
                          This store is just as good as other Home Depots. They take care of your needs and make sure your needs are met. There were two employees that definitely didn't shine as bright as the others though. There was an employee that was more interested in taking to friends or acquaintances than us. He had tons of badges hanging off of hi vest and one said he had been in the military. He got kind of upset that he had to leave his friend to actually do his job and help a customer. He actually made a snide comment that he had to go help someone and not be able to finish his talk with friends. It took us a bit of time to even get him to acknowlege we were there.But, once he got away from his friends he was helpful.Then, Ray was EXTREMELY helpful with finding our other products that we were looking for. He went above and beyond. Lastly, the cashier was more interested in whatever was on some paperwork that the cashier next to her was talking to her about, than ringing us up and talking to us. Not, the best interaction at a Home Depot. But, we still over all had a good and successful trip to Home Depot.
                          by
                          • Verified Purchase
                          • Recommended
                          Always excellent service always informed staff
                          Always excellent service always informed staff
                          by
                          • Verified Purchase
                          • Recommended
                          Excellent products service and prices considering present shortages and economic challenges facin...
                          Excellent products service and prices considering present shortages and economic challenges facing our country.
                          by
                          • Verified Purchase
                          • Recommended
                          Excellent service employees are very helpful we love this place
                          Excellent service employees are very helpful we love this place
                          by
                          • Verified Purchase
                          • Recommended
                          Clean layout, and the employees are extremely knowledgeable and friendly,
                          Clean layout, and the employees are extremely knowledgeable and friendly,
                          by
                          • Verified Purchase
                          • Recommended
                          Excellent store with helpful employees amd good prices. Cheryl is great and Dottie is knowledgeab...
                          Excellent store with helpful employees amd good prices. Cheryl is great and Dottie is knowledgeable in appliances.
                          by
                          • Verified Purchase
                          • Recommended
                          Great Home Depot store - employees always very helpful and friendly- if something is not availabl...
                          Great Home Depot store - employees always very helpful and friendly- if something is not available employees are always happy to help and will find it for you or tell you how to find it! Shop here several times a week! Love this store!!!!
                          by
                          • Verified Purchase
                          • Recommended
                          The entire staff was fantastic. The front service desk went above and beyond on multiple trips to...
                          The entire staff was fantastic. The front service desk went above and beyond on multiple trips to help out my family. I can't speak highly enough about this store, the employees and most of all the service desk.
                          by
                          • Verified Purchase
                          • Recommended
                          Lenoir City Home Depot usually has all the cleaning supplies we need for our business.
                          Lenoir City Home Depot usually has all the cleaning supplies we need for our business.
                          by
                          • Verified Purchase
                          • Recommended
                          Consistently rude employees
                          Consistently rude employees
                          by
                          • Verified Purchase
                          Very friendly service. Lots of selections.
                          Very friendly service. Lots of selections.
                          by
                          • Verified Purchase
                          • Recommended
                          Ronnie Marking in Appliances Dept. Needs Prozac and a Retirement Plan asap
                          Ronnie Marking in Appliances Dept. Needs Prozac and a Retirement Plan asap
                          by
                          • Verified Purchase
                          don't like the price hikes because there is more demand for products you were staying in busin...
                          don't like the price hikes because there is more demand for products you were staying in business and making profit without such high increases in prices! Makes it hard for average home builders to be able to realize dreams for a new home or poor to afford anything. Associates were very friendly but that doesn't help people to be able to afford products!
                          by
                          • Verified Purchase
                          • Recommended
                          Showing 1-30 of 644 reviews

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