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Filter Reviews By:Rating, Profile, Gender, Age (635)
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Showing 1-30 of 635 reviews
Apr 11, 2022
Awesome Customer Service Staff
by
Recommended
Mar 31, 2022
Great features
We bought a door it looks great
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Recommended
Mar 19, 2022
Misleading Mailers
We recently moved into the neighborhood and received a mailer from Home Depot inviting us to visit the store and provided a 15% off coupon.
We went to the store, bought a bunch of stuff, but when we got to the register were told that the coupon was only good for online purchases. Indeed in small print it did say that.
Why send something with an invitation to the store with a coupon you can't use? To me, that is misleading.
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Jan 18, 2022
Great customer service!
I had to return a broken appliance and the customer service was excellent. They went above and beyond their duty to help and assist with the transaction. I couldn't have been more happy.
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Recommended
Jan 6, 2022
Awesome Employee
Hailey is Awesome!
Definitely an asset to HD♥️♥️
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Recommended
Dec 22, 2021
Above and Beyond
Where do I start?! A lady helped us first at customer service (didn’t get her name) and did a wonderful job. There was an issue on Penske’s part that made the return process very long. A line started to form with very impatient customers. The lady who helped us kept calm and was polite the entire time.
Sherry helped us at checkout. We just bought our first home, so we had quite a bit of merchandise. She was so friendly and thorough. She said several times how happy she was for us. Sherry, you really made our day!
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Recommended
Dec 11, 2021
Rude employee
Was buying a Dewalt nail gun, but need to see if it had a tip, I was purchasing the nail gun but they would not let me open it to see if I had to get a tip. Had to wait 5 to 10 min just someone to give us permission to open it. Will not shop there again
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Dec 5, 2021
Great Customer Service
The Associates take the time to listen and help you find what you are looking for.
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Recommended
Nov 25, 2021
Nice store
Store was very clean and employees were friendly to us and our dog.
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Recommended
Nov 19, 2021
Lexington HD is the best
I am a frequent flyer at this HD store and almost every time I go there I find exactly what Im looking for at a price I want to pay. The store is usually clean and organized and the staff is more than willing to assist you if you need it
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Recommended
Nov 7, 2021
Quality products and very helpful employees
Cement products top quality, boards were straight and true, windows I needed were located for me, employees asked if I needed help and go out of their way to show me where products were.
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Recommended
Nov 3, 2021
Great employees!!
Home Depot is by far the place to go for all of your building needs. These people at the Lexington, SC store are the best. Friendly, helpful and happy to do so. You can tell they enjoy what they do and will go above and beyond. Congratulations on being terrific!!
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Recommended
Oct 15, 2021
Helpful workers
Pretty good prices on most things, could the a little cheaper on others. Most of the workers seem very willing to help and Sherry at checkout will send you out with a smile.
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Oct 5, 2021
Organized
This property is very well organized and well maintained. The associates are professional and efficient and the store is managed in a way that makes one want to come back
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Recommended
Oct 3, 2021
Pea Gravel
Today I purchased pea gravel for a path in my yard. It was a good choice on my part becasue it reminds me of paths along the coast. I wish I had a picture to share but I do not.
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Recommended
Sep 28, 2021
Great Store
Home Depot has a large selection of materials that are very helpful in day to day living as well as the DIY projects. They also have good sales on bulk building materials for contractors. The staff are helpful and informative.
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Jul 17, 2021
They were quick to provide assistance as soon as came in and helped me find a better deal for my ...
They were quick to provide assistance as soon as came in and helped me find a better deal for my needs and saved me money at the same time. Excellent job by the sales associate Stan.
by
Verified Purchase
Recommended
Jul 11, 2021
Always find what we need at this store, employees are helpful and knowledgeable about the merchan...
Always find what we need at this store, employees are helpful and knowledgeable about the merchandise, if they can't answer a question they find someone who can.
by
Verified Purchase
Recommended
Jul 8, 2021
The store was clean and everyone was nice helpfull. Fown want I was looking for.
The store was clean and everyone was nice helpfull. Fown want I was looking for.
by
Verified Purchase
Recommended
Jul 2, 2021
The cashier in the garden department was incredibly rude!
The cashier in the garden department was incredibly rude!
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Verified Purchase
Jun 24, 2021
Store was clean & well organized & employees were very helpful & knowledgeable
Store was clean & well organized & employees were very helpful & knowledgeable
by
Verified Purchase
Recommended
Jun 20, 2021
Not once was assistance offered even though I went to three areas where I could have used it. So ...
Not once was assistance offered even though I went to three areas where I could have used it. So I attempted to figure if what I found was indeed what I needed for my project. After feeling confident, I then decided to look at other items I had been thinking about getting for the house. Finally, with my arms full because I had not initially planned to get the other items today, I go to check out and they close the lane as I arrive at it. Then an employee insisted I go to the Pro Check out. I went to the Self-Check since if was closer and I'd already spent more time in the store than I intended. The same employee asked if I needed help, I said no. I laid my armful of items on the counter and she grabbed the scanner and jumped in front of me and scanned all the times even though I told her I didn't need help. The she replied that is what she was there for. Yet I am the only one she did that to. I am sorry now for all the money I have spent at Home depot including having purchased my windows from them only to be treated like a thief! It was infuriating.
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Verified Purchase
Jun 14, 2021
Kayla in carpeting was a wonderful help with our large carpet purchase! She was extremely knowle...
Kayla in carpeting was a wonderful help with our large carpet purchase! She was extremely knowledgeable and went above and beyond! Also her manager, Heather, was great help as well!
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Verified Purchase
Recommended
Jun 14, 2021
The store was clean and associates were very friendly and helpful. I will be back.
The store was clean and associates were very friendly and helpful. I will be back.
by
Verified Purchase
Recommended
Jun 11, 2021
Bri and Liz went way above and beyond to locate the exact lawn tractor I was looking for. Invento...
Bri and Liz went way above and beyond to locate the exact lawn tractor I was looking for. Inventory in front of the store was very low, but they took time to double check the store inventory. I was actually amazed that they really seemed to care. Extremely refreshing; kind'a renewed my faith in mankind.
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Verified Purchase
Recommended
Jun 10, 2021
It was great experience coming here
It was great experience coming here
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Verified Purchase
Recommended
Jun 9, 2021
Simply well run and easy to navigate.
Simply well run and easy to navigate.
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Verified Purchase
Recommended
Jun 6, 2021
I have never had a problem with his phone. The store is always clean and organize every time I go...
I have never had a problem with his phone. The store is always clean and organize every time I go. I am always greeted by many employees and asked how I am doing! Honestly I’ve done a lot of research and their prices smash Lowe’s by far!
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Verified Purchase
Recommended
Jun 2, 2021
This store has the best customer service. Everyone is so polite and willing to help out. Sherry t...
This store has the best customer service. Everyone is so polite and willing to help out. Sherry the cashier at the contractors entrance is the best. Always sweet and genuinely want to care for the customers
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Verified Purchase
Recommended
1 found this review helpful
May 13, 2021
I normally go to another store and because of my experience at that store was so bad, I went to H...
I normally go to another store and because of my experience at that store was so bad, I went to Home Depot. It has been a while since I went to Home Depot in Lexington and I was in awe as to the improvements, displays, customer support and availability, and clean. More importantly Home Depot was in stock to what I needed. The home depot associates were very helpful. I know this review seems to good to be true. I am telling you it is true.