#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(716)438-4734
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
5730 S Transit Rd
Lockport, NY 14094
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Customer Store Reviews

  • 4.7 out of 409 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (409)
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Showing 1-30 of 409 reviews
Great selection and service!
Staff was very helpful and friendly! I’d go to this HD before any other stores!
by
    • Recommended
    Great shopping experience
    I have quite a lot of projects currently and any questions I have are answered by the knowledgeable employees.
    by
      • Recommended
      Shopping experience
      Had many good shopping experiences at the Lockport 1268 Home Depot store
      by
        • Recommended
        Customer Service
        Called to verify an item in stock . Alexis from Seasonal Area not only found items , that were moved from her area to the discontinued section, but put them aside while I made the trip . Kudos to Alexis for a great job !
        by
          • Recommended
          Great products and great service
          I bought tile for my kitchen backsplash. The help I received from a home depot employee was impeccable
          by
            • Recommended
            Service to cut lumber terrible
            Employee was given the dimensions that I needed to be cut well got home and they were wrong had to recut myself
            by
              Friendly staff
              Janyne helped me find what I need and was very thorough!
              by
                • Recommended
                Ceilingfans
                The last time I got a ceiling fan and it works real nice
                by
                  • Recommended
                  Incorrect Store
                  It is Copiague not Lockport
                  by
                    Employees.
                    Janyne Was very pleasant and very helpful cashier. She does a wonderful job and she makes you feel important.
                    by
                      Amazing and knowledgeable staff
                      We walked in to a clean and organized store. We were not sure where everything on our list was. Each staff member we encountered was very knowledgeable and helpful as to where we needed to go. We found everything on our list with the help of your employees. Our peg board was cut with precision to our measurements and he was was very friendly and knows his job well. Our cashier was very knowledgeable as well, along with being friendly and knows her job as well. Very pleasant shopping experience and will always use the Lockport location. They all deserve a raise as in this day and age, most employees are only at work to receive a paycheck. The Lockport staff is there because they enjoy their job and love helping others. ♥️
                      by
                        • Recommended
                        Happy customer
                        Cecelia was a very friendly cashier and did a great job.
                        by
                          • Recommended
                          HAPPY SHOPPER
                          IF WE NEED ANYTHING FOR HOME IMPROVEMENT OR DECORATING, WE HIGHLY RECOMMEND THIS STORE
                          by
                            • Recommended
                            Great bunch of employees
                            Moved a few years back from Lockport but still make it a point to go to the Lockport Home Depot. Have been to the other locations, but Lockport is so much more personable and helpful!!
                            by
                              • Recommended
                              The best support yet!
                              We do a lot of shopping at this particular Home Depot and have spent too much money (ha ha), but I will have to say that this has been the best customer service we have ever received. We needed help getting a flowerpot that was out of reach and the young man was courteous and prompt in helping us! We were looking for a certain type of inflator and the associate actually sent us in the right direction to exactly where it was stocked!! And finally, Janyne at the self-checkout was incredibly nice and helpful when an item we were buying would not scan properly.
                              by
                                • Recommended
                                Amazing employees
                                This was my first time visiting this branch because I wanted tiles that weren't available in my usually visited Amherst or Niagara Falls. Wow..I was impressed by the friendliness of the employees who came over and offered their help without me even asking. They were very knowledgeable and pleasant in every way even though it was near the end of the day that I'm now willing to drive the extra few miles to Lockport any time I have a substantial purchase to make.
                                by
                                  • Recommended
                                  Great service in flooring
                                  If your buying flooring see Irving he is very professional, knowledgeable, polite and easy to work with
                                  by
                                    • Recommended
                                    Great service!!
                                    Delores was a rockstar!! Most helpful and friendly!!
                                    by
                                      • Recommended
                                      Associates are well informed of products available
                                      Very helpful locating the mounting bases I was searching for!
                                      by
                                        • Recommended
                                        GREAT PLACE TO SHOP.
                                        PLEASE DON'T LEAVE THE AREA. THIS IS THE MOST CONVENIENT PLACE TO SHOP.
                                        by
                                          Great employees
                                          Me and my brother came from out of town to help our mother with her kitchen and any had a limited amount if time to be here. There were issues with items being damaged while being delivered. Vicki was able to get out problems resolve quickly and we were able to finish the work without losing anytime on the project and she made sure we had what we needed without any delays.
                                          by
                                            • Recommended
                                            super employees
                                            Easiest purchase of a major appliance we have ever had,
                                            by
                                              • Recommended
                                              Friendly Associates
                                              Everything was easy to find and in previous visits associates were glad to help ;and friendly.
                                              by
                                                Awesome employees
                                                The store has good stock on the Ryobi tools. I purchased a battery powered lawnmower and love it! The sales person, Alexis was extremely helpful. She knew everything about the product and answered all of my many questions while being friendly, knowledgeable and polite. She also extended some suggestions with comparisons to other models.
                                                by
                                                  • Recommended
                                                  Great customer service
                                                  Upon attempting self checkout, I encountered a problem. Store associate, Alice, took the time to help me process my transaction and did so in a professional and courteous way. She made me feel like a very valued customer.
                                                  by
                                                    • Recommended
                                                    Fantastic Employees
                                                    Incredible service throughout the store
                                                    by
                                                      • Recommended
                                                      Great job
                                                      Recently worked with a kitchendesigner_1268@homedepot.com very very helpful to meet our goals for our kitchen design just finished the design process and ordered our cab
                                                      by
                                                        • Recommended
                                                        Shopping Experience
                                                        Home Depot employees are terrific individuals and show appreciation in helping customers
                                                        by
                                                          • Recommended
                                                          Great customer service!
                                                          Every time I come here the employees are more than helpful.
                                                          by
                                                            • Recommended
                                                            Visit review
                                                            Always well stocked and there’s always an associate to help with any questions I have
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 409 reviews

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