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Filter Reviews By:Rating, Profile, Gender, Age (539)
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Showing 1-30 of 539 reviews
Apr 8, 2023
Building projects over the years
I have remodeled 3 homes and am building on now and have purchased all items for my building projects from this Home Depot. They really are the best.
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Feb 7, 2023
Heck of a fantastic place ta shop!
I haven’t had a problem from this store. I been using it for 6 yrs. Now. I realize that with Covid the phone might ring off the wall for folks calling in for answers. But each time I call the help is awesome. I like it that they carry Dewalt & Milwaukee tools.
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Recommended
Nov 2, 2022
Love these smart plugs
I bought this outdoor smart plug and it works awesome for plugging in holiday decor, inflatable’s, etc. and just turn them on with your phone
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Recommended
Jun 11, 2024
Great Customer Service in Flooring
There are times when I like to browse around the store, but on this day I just wanted to get this taken care of and get out! The woman in the flooring department was knowledgeable and explained their process for flooring installation quickly and efficiently. She got me set up with the flooring installers quickly so they will come measure next Tuesday. I was in and out in less than 30 minutes. I was very happy.
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May 31, 2024
Best customer service!
Kari was very helpful! Went the extra mile to help us.
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Recommended
May 1, 2024
Great Customer Service
I bought carpet from Home Depot and it looks amazing. Ruth in flooring was very helpful and I am going to purchase some more from her tomorrow.
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Recommended
Mar 7, 2024
Awesome customer support
Recently purchased an AC unit on line. Fed-x delivered it and the driver dropped it off the ground and proceeded to roll the 109 pound unit end of end through the ditch. I told him to stop. Anyway, Home Depot was shocked and took care or the situation about and beyond, thank you Home Depot!
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Recommended
Jan 9, 2024
Tuff shed incident
Home depot sold me a tuff shed under special reduced price and then reimbursed me without my approval saying it was already sold. Tuff shed gave me a new one (same price) with around $4k in LESS features or upgrades... Jason (store Mgr) treated in a condescending way...
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Dec 31, 2023
They have it
Found exactly what I needed along with home delivery and free install on the appliances I purchased.
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Nov 26, 2023
Great Store
Amazing employees! Definitely recommend this store for all of your home improvement needs!
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Recommended
Nov 25, 2023
Paint Desk
Amazing associates!!
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Recommended
Nov 15, 2023
cold hearted
Had a medical emergency at the cash register and couldnt breath. The teller kept asking if I would sign to end transaction never asked if need help was just tring to be done with us. Other employes did not come to either. Other customers came to help but not employees
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Nov 9, 2023
Most always have what I’m looking for.
Whether it be paint, or lumber, I can usually get it n go. When it comes to gardening I can spend an hour browsing easy with all the assorted plant & equipment.
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Recommended
Oct 29, 2023
Sunday Service at my local Home Depot
I want to give a huge thank you and shout out to RAE, in customer service, and NATHAN, in appliances, for the great customer service they provided today! These 2 employees did not stop until they helped us pick up our order that was not pulled and ready for pick up as the email/text indicated. They helped us find our "lost" items on the shelves, walked through the store dragging carts, and even loaded our orders onto our truck! These 2 got out of their "assigned areas"and went above and beyond to find solutions for our problems. Please give Rae and Nathan a high five and "way to go" when you visit your local HD!
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Recommended
Oct 26, 2023
Horrible customer service
I needed help with an item that was locked up. I hunted down employee who said they would get someone. Waited 5 minutes and no help. I hunted down another employee who was in the paint department. She seemed annoyed that I asked for help and I waited another 5 minutes. I hunted down a third employee who was incredibly helpful. She deserves to work at a better place.
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Oct 13, 2023
Customer service
Melanie and Francisco provided outstanding customer service today. I had to go to store twice for large heavy items and got them both times. Very pleased with their attitudes and helpful service.
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Recommended
Aug 16, 2023
Allen Lewis the best checker in the store
Allen Lewis helped me quickly checked me out fastest I ever been checked out in the store I’ll be wanting Allen to check me out more
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Recommended
Aug 15, 2023
Great tool selection
I do wish they had some tools like the bigger Home Depot’s but they do pretty well they have a lot of things that others don’t. I used all Milwaukee tools and some of the bigger ones have more tool verity sometimes
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Recommended
Aug 8, 2023
CT in paint was so helpful & kind
Best experience I’ve had at HD. Thank you CT
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Recommended
Aug 6, 2023
Great customer service!
I had to go to Home Depot and pick up some material that my husband needed to make some repairs on the house and I was dreading it but Tonda T. an employee help me out tremendously!!!
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Recommended
Jun 30, 2023
Customer Service is very helpful!
Dixie and Melanie were very helpful in your customer service department. They helped us with the purchase and the issue we had. Thank you for awesome people in your customer service department.
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Recommended
Jun 19, 2023
Kentucky purchaser with Texas store
After the recent storm in Texas my Texas tenant had no power and the temperature was very hot. I contacted the local Home Depot and with the help of the Home Depot employee (tenant was in the store) we were able to purchase a portable generator and ac unit. This was a win-win result for everyone involved. The tenant and his family are extremely happy, I am very happy for being able to help my tenant and very happy for the great service provide by Home Depot. Thank you
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Recommended
Jun 13, 2023
Excellent Customer Service in the Garden Center
Today I went into the Longview Home Depot to look for patio furniture. I first went to the Garden Center and was amazed at how well the plants and flowers have been taken care of. No dead plants! I then made my way to the patio furniture. While sitting in the chair, testing the cushions of a particular patio chair, I was approached by both Luna and Ethan. They asked me if I had any questions and they told me they could deliver the patio set for free with purchase. They even offered to assemble a set that they had in the back instead having to take the set there on the floor. I agreed to purchase the set, have it assembled and definitely took advantage of the free delivery. Had it not been for Luna and Ethan, I would have talked myself out of the purchase and would have left the store. Both Luna and Ethan demonstrated excellent customer service!
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Recommended
Jun 6, 2023
Outside crew loaders
Thank ya most kindly for your quick response & quick loading.
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Recommended
Apr 28, 2023
Great employees
Whenever I need assistance, employees will help you find it or will help you load them in your car.
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Recommended
Apr 28, 2023
Great employees
Whenever I need assistance, the employees are quick to help you whenever you need help.
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Recommended
Apr 13, 2023
Great Customer Service experience!
I am very glad that I asked Essibell for assistance at Home Depot 6545. Essibell stopped what she was doing and provided great Customer Service to me.
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Recommended
Apr 9, 2023
Home depot. my go to store
never failed to find whatever I was looking for.
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Recommended
Apr 7, 2023
Allen Lewis the best cashier
Allen made sure he helped me find everything I needed and made sure my transaction and he deserves a raise