#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(248)336-3404
Tool & Truck Rental(248)336-3410
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
660 W 12 Mile Rd
Madison Heights, MI 48071
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Customer Store Reviews

  • 4.6 out of 670 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (670)
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Showing 1-30 of 670 reviews
Great flower and plant selections !!
We had a great time picking out flowers and plants, and Yvette was so cheerful and helpful !!
by
    • Recommended
    Good prices
    I can get everything I want at Home Depot. The garden center has everything I need for my lawn and flowers, so it’s a fun and popular place for the ladies to go to, as opposed to just the men.
    by
      • Recommended
      Helpful and friendly employees
      Always stocked well and not hard to find an employee if help is needed
      by
        • Recommended
        Overall a great store!!
        So easy to find people to help you out. Every employee I passed greeted me.
        by
          • Recommended
          Unavailable
          All I needed was 2 pieces of plastic runner cut. I was sent to 4 different people who were in the middle of something and not available to help. Instead of just saying no one is available I was sent around asking 4 people who were busy. No one answered a page and no one helped me. I felt foolish and intrusive
          by
            Best Home Depot on Earth!!!
            Every employee in this store are the best!!! Always go above and beyond!!!
            by
              • Recommended
              Great Store, Fully Stocked, Friendly Employees
              by
                • Recommended
                Great store
                Everyone there is so happy to work there and does such a great job in helping me find the products I need or telling me what products I do need and not need
                by
                  • Recommended
                  Great store
                  Good clean store, well stocked, and friendly employees. We just moved to the neighborhood and we are happy to continue using this store
                  by
                    • Recommended
                    Great Shopping Experience
                    We went to the store looking for one specific item. The tiles were clearly marked making our trip quick and easy. The employees were extremely friendly.
                    by
                      • Recommended
                      Handicap limited!
                      The lack of handicap buggies and parking is ridiculous. There are not enough handicap carts at ALL HOMEDEPOT THAT I GAVE BEEN TO IN THE DETROIT METRO AREA
                      by
                        Have what I need and great staff!
                        I love roaming around this Home Depot looking for project gems :-) Marion, my cashier today, was so friendly and efficient and professional, she made my day!
                        by
                          • Recommended
                          Friendly, helpful staff
                          Knowledgeable and always friendly staff.
                          by
                            • Recommended
                            Great Store
                            Great customer service
                            by
                              • Recommended
                              Great Customer Service!
                              Tom from Tool rental went so far above and beyond to help me drill a hole into my metal accelerator pedal that I needed to be able to connect my hand controls to my car and even helped me find the correct drill bit to get the job done right. This task was not a normal everyday occurrence. even so, Tom was willing to help me figure all it out and made it a stress free experience for me. I cannot thank him enough for all his great work and service. Thank you again Tom from Tool Rental!
                              by
                                • Recommended
                                The treasure hunt this time
                                Looking for water supply lines for a faucet, what I needed was not in the plumbing section like it used to be. The treasured lines were with the faucets at the north end of the faucet aisle. But I was doing a repair, not buying a faucet. My clients buy a faucet and I put it in, using all new parts from the PLUMBING DEPARTMENT!! But my treasured supply lines were in the faucet department. Lots of them, where a person like me would never look. So I spent quite a few minutes in plumbing looking at the wrong parts. BUT NOW I KNOW where the treasure is hidden.
                                by
                                • DIY
                                • Recommended
                                It was great for me to get my ch frg.
                                It was great for me to get my ch frg.
                                by
                                • Verified Purchase
                                • Recommended
                                iT IS CHANGED!! Quite a few things are in different locations. Weather stripping and light bulbs ...
                                iT IS CHANGED!! Quite a few things are in different locations. Weather stripping and light bulbs are in vastly different locations. It was confusing today. But with a bit of help from an associate I found what I needed and was on my way with a rapid check out.
                                by
                                • Verified Purchase
                                • Recommended
                                Every time I visit the shopping experience just gets better. I used to shop across the street, b...
                                Every time I visit the shopping experience just gets better. I used to shop across the street, but they can't come close to the customer care, experience and prices found here!! Definitely will return next time
                                by
                                • Verified Purchase
                                • Recommended
                                July 9, 2021...I was pleasantly surprised at the helpful, courteous, and efficient employees in t...
                                July 9, 2021...I was pleasantly surprised at the helpful, courteous, and efficient employees in the Garden area. Thank you for being there!
                                by
                                • Verified Purchase
                                • Recommended
                                There were a lot of folks in the store but it did not seem crowded. I quickly located the product...
                                There were a lot of folks in the store but it did not seem crowded. I quickly located the product that I needed in the plumbing section. The checkout line moved fairly rapidly and I was on my way in a short time with what I had come for.
                                by
                                • Verified Purchase
                                • Recommended
                                I have visited the store on several occasions for years and have always found what I needed to be...
                                I have visited the store on several occasions for years and have always found what I needed to be available.
                                by
                                • Verified Purchase
                                • Recommended
                                Terrible customer service
                                Terrible customer service
                                by
                                • Verified Purchase
                                Everyone is very nice and helpful. Ann made our experience getting paint amazing and gave us a di...
                                Everyone is very nice and helpful. Ann made our experience getting paint amazing and gave us a discount even though she didn’t have to. I believe it just shows how great the customer service is at this location.
                                by
                                • Verified Purchase
                                • Recommended
                                Never use this Location
                                Never use this Location
                                by
                                • Verified Purchase
                                1 found this review helpful
                                Deborah and Dewayne at pro desk was very helpful and knowledgeable..they help me with getting al...
                                Deborah and Dewayne at pro desk was very helpful and knowledgeable..they help me with getting all the items I needed for my project.
                                by
                                • Verified Purchase
                                • Recommended
                                THERE IS EMPLOYEE NAME MARY ANN, SHE GOES BEYOND CUSTOMER SERVICE AND SHE SEEM TO CARE ABOUT TH...
                                THERE IS EMPLOYEE NAME MARY ANN, SHE GOES BEYOND CUSTOMER SERVICE AND SHE SEEM TO CARE ABOUT THE STORE AND THE CUSTOMER. I did not see her on this shopping trip.
                                by
                                • Verified Purchase
                                • Recommended
                                1 found this review helpful
                                The store is busy 90% of the time I’ve visited. But it would nice if the online app could warn...
                                The store is busy 90% of the time I’ve visited. But it would nice if the online app could warn you of services available for an item purchased such as wood cutting and also warning you that the service you need is unavailable, for example my plan when I ordered the 2x4x8ft wood was to have it cut into measured sections, what I ended up doing was returning that wood to the store because the saw needed to cut was down.
                                by
                                • Verified Purchase
                                • Recommended
                                The store associates were friendly and helpful. When I needed help in the lumber department/build...
                                The store associates were friendly and helpful. When I needed help in the lumber department/building, a store associate was there in minutes. He was very helpful.
                                by
                                • Verified Purchase
                                • Recommended
                                Employees at this particular Home Depot store are consistently friendly and helpful compared with...
                                Employees at this particular Home Depot store are consistently friendly and helpful compared with other Home Depot locations.
                                by
                                • Verified Purchase
                                • Recommended
                                Showing 1-30 of 670 reviews

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