#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(310)305-2389
Tool & Truck Rental(310)827-5969
Store Hours
Mon-Sat: 5:00am - 10:00pm
Sun: 6:00am - 9:00pm
Curbside: 09:00am - 6:00pm
Location
12975 W Jefferson Blvd
Los Angeles, CA 90066
map pin
map preview
Car with trunk open and appCurbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup

Customer Store Reviews

  • 4.5 out of 716 reviews
88%Of Customers
Recommend This Store
caret
Filter Reviews By:Rating, Profile, Gender, Age (716)
Star Rating
Home Improvement Profile
Gender
Age Range
Showing 1-30 of 716 reviews
Love this store
Knowledgeable staff. Makes me wish I’d been in the building trade.
by
    • Recommended
    Great Customer Service
    I truly appreciate the customer service at this store. The employees and knowledgeable, helpful, and friendly.
    by
      • Recommended
      Great customer service.
      I had a Great experience at this store because of the great customer service they provided. Especially the cashier GWENDOLYN..
      by
        • Recommended
        Helpfull Employee
        Today I went in to procure a washer, and the employee was very attentive and nice.
        by
          • Recommended
          Excellent customer service
          The employees were extremely helpful and friendly will definitely be going back to this store for my needs.
          by
            • Recommended
            Great employee at checkout.
            Even though it was hard to get someone to come to the aisle and help me with a specific product ( had to ask at least 4xs) Dawan at checkout was excellent.
            by
              • Recommended
              Captive Market Madhouse
              Sorry to see so much merchandise under lock and key but street food vendors offer some of the better options.
              by
                Great staff
                There’s no better check out person than Dawan at this Home Depot
                by
                  • Recommended
                  Great selection had it in stock
                  saved money on purchase they had it in stock
                  by
                    • Recommended
                    Great Store
                    These is great store to shop. I have good experience shop and employee service.
                    by
                      • Recommended
                      Helpful staff
                      As a woman, it can be very intimidating shopping at a hardware store, and I can admit I don’t always know what I am doing. I am grateful for the staff who goes above and beyond to help me with my needs
                      by
                        • Recommended
                        Fantastic service!
                        I was looking for various items and David in hardware was extremely knowledgeable and helped me find everything I needed including finding people to help me load my car!
                        by
                          • Recommended
                          Customer service here is Amazing
                          This place was so patient and attentive to my problem as well as very helpful in resolving my issue.
                          by
                            • Recommended
                            Dawan and Amilia
                            Great service l. Help with my needs and cares
                            by
                              • Recommended
                              Exceptional Customer Service
                              The employees here really make you feel important and give lots of help
                              by
                                • Recommended
                                Thank you Terrence C.! (@ Garden Center)
                                I want to complement employee: Terrence C. / he works in the garden center & was very knowledgeable and helpful. He provided excellent customer service & went above & beyond most employees. I hope he is recognized for his work at Home Depot & given opportunities to advance his career. He is a gem!
                                by
                                  • Recommended
                                  Customer Service All Stars are rare! I found one here! In the blinds dept. She is # Z79ST15 (tatooes)
                                  I came in and had a gazillion questions and the blinds department lady (lets say she has some rather exceptional tatoos) went above and beyond before, during and closing out our transaction.
                                  by
                                    • Recommended
                                    Great variety of products
                                    We bought some kitchen cabinets for a guesthouse and the quality was very nice for the price. Can't wait to get them installed! Also, the customer service at the Marina Del Rey store was very commendable... plus, they had a lot more variety of products than other locations.
                                    by
                                      • Recommended
                                      Great Employees
                                      I would like to extend my deepest appreciation for the extraordinary service I received at Home Depot, specifically from two outstanding employees, Frank and Delilah. They truly exemplify what it means to provide exceptional customer service. Their professionalism, attention to detail, and unwavering dedication to customer satisfaction were deeply impressive. They went above and beyond their duties to assist me, ensuring that my shopping experience was not just good, but great. Their knowledge and enthusiasm made my visit both enjoyable and informative, helping me make the right choices for my needs. It was evident that they take great pride in their work and in representing Home Depot. Frank and Delilah are shining examples of the quality that sets Home Depot apart. Once again, my sincerest thanks to Frank and Delilah for their remarkable service. They have created a loyal customer in me, and I look forward to my future visits to Home Depot.
                                      by
                                        DONT GO HERE
                                        This Home Depot Is by far one of the worst Home Depot‘s I’ve ever been to !!! the Handyman/haulers bombard you as you pull in , making it almost impossible to enter the parking lot as well as they are gambling on the side walk Then when you get in the store the staff couldn’t be bothered and the cashiers couldn’t be more rude no one is there to help you and if you flag one down and ask them for help they roll thier eyes and sigh like you’re bothering them
                                        by
                                          1 found this review helpful
                                          Excellent Customer Service
                                          Very helpful and friendly employees
                                          by
                                            • Recommended
                                            Great service
                                            Marcus was very professional
                                            by
                                              • Recommended
                                              Home Depot
                                              There are kind and human people here to help you find what you need and have a great experience. Go shop here if you want that:)
                                              by
                                                • Recommended
                                                Reyna is the Rayna
                                                Reyna was very helpful, thank you
                                                by
                                                  • Recommended
                                                  Amazing Assistance!
                                                  I never thought I would write a review about amazing assistance at a Home Depot but yesterday we had an employee (David) who was incredibly helpful with a couple of issues we had. He didn’t just point to the aisle we needed to be, he walked us there, stayed there with helpful recommendations and truly went above and beyond. ‘Employee of the Year’!!
                                                  by
                                                    • Recommended
                                                    Excellent service
                                                    Great people and very helpful . The check out is fabulous
                                                    by
                                                      • Recommended
                                                      Employees
                                                      The employee pool has greatly improved. I look forward to checking out with the wonderful Noelia. She is very personable and make it feel like we are in a small town store.
                                                      by
                                                        • Recommended
                                                        Great service
                                                        David in hardware took the time to rekey a lock although it was after his normally scheduled time to do it. This saved us a trip so we could get everything done today. Barbara in the pro checkout was really fast & friendly too.
                                                        by
                                                          Certain employees really stepped up!
                                                          I ordered replacement screen sliding doors for my patio and the order got screwed up. The employee who took the original order, quit. When the incorrect order arrived, I went in and found that the person was no longer there. One woman (I can't remember her name) went out of her way to find someone to help me. From this point on, everyone I interacted with went above and beyond to rectify the situation. I am very impressed with the employees I interacted with to figure it all out. Good people!
                                                          by
                                                            • Recommended
                                                            Knowledgeable employee in Pest Control
                                                            I was looking for plain Boric Acid to combat ants indoors. An employee stocking product in the Pest Control section knew what I was looking. Guillermo explained they no longer carry it but was able to direct me to Harris Famous Roach Tablets, which are 40% Boric Acid.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 716 reviews

                                                              Nearby Stores

                                                              Find Another Store

                                                              8801 S La Cienega Blvd

                                                              Inglewood, CA 90301

                                                              3.32 mi

                                                              Tool & Truck Rental

                                                              (310)337-4008

                                                              Pro Service Desk

                                                              (310)337-4002

                                                              Mon-Sat: 6:00am - 10:00pm

                                                              Sun: 7:00am - 8:00pm

                                                              4925 W Slauson Ave

                                                              Los Angeles, CA 90056

                                                              3.49 mi

                                                              Pro Service Desk

                                                              (323)298-2464

                                                              Mon-Sat: 6:00am - 10:00pm

                                                              Sun: 7:00am - 8:00pm

                                                              3363 Century Blvd

                                                              Inglewood, CA 90303

                                                              5.68 mi

                                                              Tool & Truck Rental

                                                              (310)330-7470

                                                              Pro Service Desk

                                                              (310)330-7460

                                                              Mon-Sat: 6:00am - 10:00pm

                                                              Sun: 7:00am - 8:00pm