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Filter Reviews By:Rating, Profile, Gender, Age (457)
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Showing 1-30 of 457 reviews
Feb 9, 2019
This store is always clean, usually always has what we are looking for, employees are always help...
This store is always clean, usually always has what we are looking for, employees are always helpful, and friendly.
by
Verified Purchase
Recommended
Jan 12, 2019
Home depot carries high quality tools. We drive 40 miles to get to it. Customer service is alway...
Home depot carries high quality tools.
We drive 40 miles to get to it. Customer
service is always a big plus. If I have a
question about a tool someone has the
answer or will get an answer for me.
Don't mind paying a higher price for good
quality.
by
Verified Purchase
Recommended
Jan 11, 2019
Store was cleaned and organized, but I would like to have more merchandise options in different b...
Store was cleaned and organized, but I would like to have more merchandise options in different brands
by
Verified Purchase
Recommended
Dec 31, 2018
We had the best experience when we went to Home Depot to look at new hardwood flooring for our ho...
We had the best experience when we went to Home Depot to look at new hardwood flooring for our home. We were greeted with the best help - Brodie was very knowledgeable in the three choices of flooring we were looking at and helped us narrow down the selections to the best choice for our home. He went on to order everything we needed and we can’t wait to get our order so we can get started! Brodie provided top-notch service from start to finish!
by
Verified Purchase
Recommended
Nov 26, 2018
Sells staff and front desk associates are great! We couldn't be more pleased with the service and...
Sells staff and front desk associates are great! We couldn't be more pleased with the service and extra effort that we received!
by
Verified Purchase
Recommended
Nov 16, 2018
Store was clean and the employees were awesome
Store was clean and the employees were awesome
by
Verified Purchase
Recommended
Nov 11, 2018
The sales associates have knowledge regarding the products that they sell. They aren’t just peopl...
The sales associates have knowledge regarding the products that they sell. They aren’t just people walking around and stocking shelves. They ask if you need assistance and can answer your questions.
by
Verified Purchase
Recommended
Nov 8, 2018
Love this store and staff. They are so helpful and treat you like family. Can't say enough positi...
Love this store and staff. They are so helpful and treat you like family. Can't say enough positive things about this store. Dustin and Ariel in the flooring department are wonderful and helped us select the right flooring. We continue to come back again and again because of the great prices, selection and staff. Good job Mattoon Home Depot.
by
Verified Purchase
Recommended
Oct 31, 2018
Very good service and friendly knowledgeable staff. Will shop there more often.
Very good service and friendly knowledgeable staff. Will shop there more often.
by
Verified Purchase
Recommended
Oct 8, 2018
The best store to go shop at and helpful employees
The best store to go shop at and helpful employees
by
Verified Purchase
Recommended
Oct 5, 2018
Great shopping experience today! Everyone was so helpful and so nice. I found everything that I ...
Great shopping experience today! Everyone was so helpful and so nice. I found everything that I was looking for, too, with their help.
by
Verified Purchase
Recommended
Oct 3, 2018
All the employees are well trained and very helpful every time i need them or have a question the...
All the employees are well trained and very helpful every time i need them or have a question they always have a answer or knows who to attend to my needs with out hesitation.... Home Depot has always had the items i have ever wanted for my needs...Assistance to help with items and help to carry to vehicle or to assist with loading has never been a problem with their employees always being so polite and helpful , which goes a long ways for any business..
by
Verified Purchase
Recommended
Sep 27, 2018
Very friendly staff - always willing to help
Very friendly staff - always willing to help
by
Verified Purchase
Recommended
Sep 19, 2018
Very helpful employees with scheduling in-home installation services. A+
Very helpful employees with scheduling in-home installation services. A+
by
Verified Purchase
Recommended
Aug 26, 2018
For 13 years, over the course of dozens of projects, I have been the satisfied customer of the Ma...
For 13 years, over the course of dozens of projects, I have been the satisfied customer of the Mattoon Home Depot. From “Hardware Harold,” to Jerry in Electrical, Terry “the Hat” in doors, Marilyn in lighting, Chuy, Mike, and Dale (“Keep-Yur-Tailgate-Up!”) the list goes on. I am grateful for the quality of service I receive and am happy to share my support of our local Home Depot.
by
Verified Purchase
Recommended
Aug 13, 2018
This is a nice,clean, non-crowded store, where everyone is friendly and helpful!
This is a nice,clean, non-crowded store, where everyone is friendly and helpful!
by
Verified Purchase
Recommended
Aug 9, 2018
Dustin, assistant manager, was very knowledgeable and helpful when ordering our sliding door. He ...
Dustin, assistant manager, was very knowledgeable and helpful when ordering our sliding door. He helped explain things that I didn’t understand. Very helpful and friendly!!
by
Verified Purchase
Recommended
Aug 7, 2018
Creighton was awesome in helping me find the perfect shade of gray paint. He is an asset to the s...
Creighton was awesome in helping me find the perfect shade of gray paint. He is an asset to the store.
by
Verified Purchase
Recommended
Jul 23, 2018
We are so glad to have a home improvement store in this area. Would not want to be without. Wis...
We are so glad to have a home improvement store in this area. Would not want to be without. Wish they would continue to add more merchandise.
by
Verified Purchase
Recommended
Jul 19, 2018
Everyone in the store in all areas has been helpful whenever we come in. Recently bought a fixer ...
Everyone in the store in all areas has been helpful whenever we come in. Recently bought a fixer upper. Many trips were made to the Home Depot.
All areas of the store were utilized from plumbing, electrical, paint, carpet, just everything.
by
Verified Purchase
Recommended
Jul 16, 2018
The store employees have been very helpful
The store employees have been very helpful
by
Verified Purchase
Recommended
Jul 13, 2018
The Mattoon store has a good layout and very good staff. Just about every department has "a guy" ...
The Mattoon store has a good layout and very good staff. Just about every department has "a guy" that really knows what they're doing. I've gotten to know most on a first name basis.
by
Verified Purchase
Recommended
Jul 10, 2018
We have had such pleasant experiences with Home Depot. The employees are fantastic, courteous and...
We have had such pleasant experiences with Home Depot. The employees are fantastic, courteous and so very helpful. We love shopping at Home Depot!
by
Verified Purchase
Recommended
Jul 4, 2018
The Home Depot in Mattoon, IL has the BEST EVER customer service. The employees are so helpful a...
The Home Depot in Mattoon, IL has the BEST EVER customer service. The employees are so helpful and the store in spotless!
by
Verified Purchase
Recommended
Jul 4, 2018
From the moment I walked into the Mattoon store I was greeted by several pleasant employees! I i...
From the moment I walked into the Mattoon store I was greeted by several pleasant employees! I immediately was directed to the appliance area where Dennis Willenborg was so very helpful. The store was spotless and all of the employees were so friendly. Gavin another employee went above and beyond to help me to get my $100 off of $1,000 purchase with my new credit card reward.....thank you Home Depot for making my shopping experience PERFECT!
by
Verified Purchase
Recommended
Jun 26, 2018
There is always someone there to help assist me when I shop there. The store is clean and neat. T...
There is always someone there to help assist me when I shop there. The store is clean and neat. The only thing is I do wish they had more of a variety in the hardware section.
by
Verified Purchase
Recommended
Jun 26, 2018
I've always enjoyed going to this store as I never have had any problems if I needed help finding...
I've always enjoyed going to this store as I never have had any problems if I needed help finding an item or needing information about an item. All employees have been very helpful and knowledgeable about every item I've ever needed help with. And at my age of 81, help has been needed on most of my visits.
by
Verified Purchase
Recommended
Jun 20, 2018
Lots of employees standing around with no one offering to help. When asked for help, they acted p...
Lots of employees standing around with no one offering to help. When asked for help, they acted put out with me! The store itself is very clean and the cashier was very nice.
by
Verified Purchase
Jun 9, 2018
Great store, great people, great service; what more could you ask for?
Great store, great people, great service; what more could you ask for?
by
Verified Purchase
Recommended
Jun 7, 2018
Not enough store employees on the floor to assist customers.
Not enough store employees on the floor to assist customers.